The Palace of the Lost City

5 stars
PO Box 308, Sun City Resort, North-West, South Africa
Sun City Resort, South Africa
+27 145 574 307
8.1
Very good
based on 1617 reviews
1,617 reviews
Mon 26/1
-
Tue 27/1
1 room, 2 guests
Deals from
C$ 703
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 1 twin bed
C$ 703
Lobby
Lobby
Front desk
Other
Other
Pool
Other
Lounge
Bedroom
Other
Outdoors view
Other
Other
Banquet hall
Conference room
Building
Other
Restaurant
Other
Other
Other
Other
Gym
Shop
Other
Other
Conference room
Photos of The Palace of the Lost City
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Palace Of The Lost City At Sun City Resort was created in 1992 and has been a popular destination in South Africa ever since. The property sits on an extinct volcanic location in the Pilanesberg Mountains and provides guests with a range of luxury amenities and services. This large 5-star property has 335 rooms. It is family-friendly and offers on-site parking, including valet parking, for an added fee.

The hotel and the rooms have décor that is reminiscent of the wild landscapes of Africa. Guests can choose from a range of rooms that feature amenities like free WiFi, room service, TV, minibars, private bathrooms, coffee and tea making facilities, daily housekeeping, a phone, desk, air conditioning, connecting rooms, turndown service, and a ceiling fan. In-room childcare is available for a surcharge.

In the mornings, from 6:30 AM to 11 AM, guests are offered a complimentary buffet breakfast. The property offers several on-site eateries including Crystal Court, The Grill Room, Plume, Tusk Bar & Lounge, and The Palace Pool Deck. The property has a swimming pool, lazy river, poolside bar, waterslide, a 24hr front desk, business center, dry cleaning/laundry service, and a porter. Free airport transportation is available, as well.

Guests who stay at the property will find nearby golf at Lost City Golf Course, and they can take excursions into the Pilanesberg National Park. The property is close to many areas to dine, as well, including Ocean Basket Sun City, The Brew Monkey, and Steers.

8.1
Very good rating
Based on 1,617 verified guest reviews

Latest deals for The Palace of the Lost City

Mon 26/1
Tue 27/1
Type of stay
Booking link
No inclusions
C$ 703
No inclusions
C$ 429
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C$ 532
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C$ 579
No inclusions
C$ 586
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C$ 598
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C$ 603
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C$ 623
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C$ 630
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C$ 642
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C$ 645
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C$ 651
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C$ 662
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C$ 675
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C$ 700
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C$ 728
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C$ 767
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C$ 666
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C$ 689
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C$ 705
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C$ 735
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C$ 769
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C$ 769
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C$ 788
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C$ 795
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C$ 811
No inclusions
C$ 847
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C$ 853
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C$ 915
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C$ 1,036
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C$ 1,077
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C$ 1,121
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C$ 1,231
No inclusions
C$ 1,412
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C$ 1,586
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C$ 569
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C$ 605
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C$ 650
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C$ 792
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C$ 639
No inclusions
C$ 728
No inclusions
C$ 733
No inclusions
C$ 794
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Palace of the Lost City

  • Private beach
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Business centre
  • Free toiletries
  • Child pool
  • Internet

Things to do

  • Beauty salon
  • Gift shop
  • Casino
  • Game room
  • Golf
  • Pool table
  • Archery

Services and conveniences

  • ATM on-site
  • Business centre
  • Currency exchange on-site
  • Room service
  • 24hr front desk

Basics

  • Internet
  • Wi-Fi
  • Fan
  • Air-conditioned
  • Free toiletries

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Coffee machine

Family friendly

  • Babysitting or child care
  • Playground
  • Child pool

Pool and spa

  • Sauna
  • Spa

Outdoor

  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Laundry service

General

  • Interconnected room(s) available
  • Storage available

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Accessibility and suitability

  • Elevator

Bathroom

  • Hairdryer

Workspace

  • Desk

Reviews of The Palace of the Lost City

8.1
Very good
1617 verified ratings
Wonderful
740
Very good
277
Good
242
Okay
139
Fair
110
Mediocre
51
Poor
58

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. While some enjoyed the luxurious atmosphere and praised the hospitality, many others were disappointed with the value for money, cleanliness, and maintenance of the facilities. Issues such as broken amenities, cold rooms, and inadequate heating were frequently mentioned, leading to a perception that the hotel did not meet expectations for the price paid.
AI-generated from customer reviews
Service8.5 out of 10
Cleanliness2.5 out of 10
Value for Price1 out of 10
Sort by:Most recent

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Location

PO Box 308, Sun City Resort, North-West

What's nearby

  • Lost City118 m
  • Lost City Golf Course235 m
  • Valley of Waves284 m
  • The Waterworld Picnic Lawn1.3 km
  • Kwena Crocodile Farm2.5 km
  • Moruleng Stadium22.2 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Palace of the Lost City

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
January
C$ 812
C$ 604
Cheapest month to stay with an average 20% drop in price.
Most expensive month to stay with an average 62% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Palace of the Lost City

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Palace of the Lost City

  • If you’re after a cheap room at The Palace of the Lost City, then you should consider staying during the low season. The cheapest deals can generally be found in July and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Palace of the Lost City, plan to stay on a Friday or Monday. The most expensive day is usually Sunday.
  • The cheapest price a room at The Palace of the Lost City was booked for on KAYAK in the last 2 weeks was C$ 1,154, while the most expensive was C$ 1,154.
  • How long should you stay at The Palace of the Lost City? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Palace of the Lost City

  • What amenities at the Palace of the Lost City at Sun City Resort are suitable for families?

    The Palace of the Lost City at Sun City Resort offers a wide range of amenities that cater specifically to families, making it an ideal location for a family vacation. Some of the amenities that are particularly suitable for families include babysitting services, a children's pool, a playground on site, and a children's club. The babysitting services are available at a surcharge for parents who want to enjoy some time alone while their children are well cared for by professional babysitters. The children's pool is a safe and fun place for kids to splash around and enjoy the water.

  • Why should couples stay at the Palace of the Lost City at Sun City Resort?

    There are several reasons why couples should consider staying at the Palace of the Lost City at Sun City Resort. The Palace of the Lost City has an excellent spa that offers a wide range of treatments, from facials to massages. Couples can enjoy a massage together using hot stones and essential oils, which is an excellent way to relax and unwind. In addition, the hotel is situated within a nature reserve, offering guests breathtaking views of the surrounding game reserve. Couples can take a walk in the reserve in the morning or evening, experiencing a truly serene and romantic environment.

  • What services can business travelers enjoy at the Palace of the Lost City at Sun City Resort?

    The Palace of the Lost City caters to the needs of business travelers with its world-class facilities, such as meeting rooms, conference center, and business center. The meeting rooms are equipped with state-of-the-art audiovisual equipment to ensure that presentations run smoothly. The conference center can accommodate large corporate events or exhibitions. The business center provides secretarial services, photocopying, faxing, and printing services for those who need to work while on the go.

  • What entertainment options are available at the Palace of the Lost City at Sun City Resort?

    Some of the entertainment options available at the Palace of the Lost City at Sun City Resort include a game room, a casino, and a nightclub. The game room has a wide range of games, from classic pinball machines to modern digital games. It is a perfect place to challenge your family and friends or just spend some time playing your favorite games. The casino is one of the main attractions at the resort, catering to those who want to experience the thrill of gambling.

  • What is the best room to stay in at the Palace of the Lost City at Sun City Resort?

    The Palace of the Lost City at Sun City Resort offers a variety of luxurious rooms and suites, but one of the best options for those looking for a premium experience is the superior suite. The superior suites are spacious and exquisitely furnished, featuring a large bedroom with a king-size bed and a separate lounge area with comfortable seating and a dining table. The suite also offers a private balcony or patio with stunning views of the gardens or pool area. In addition, the marble bathroom is fitted with a freestanding bath, walk-in rain shower, and double vanity, while the suite also includes a dressing room with ample wardrobe space.

  • Where is The Palace of the Lost City located?

    The Palace of the Lost City is located at PO Box 308, 0.9 km from the centre of Sun City Resort. Lost City is the closest landmark to The Palace of the Lost City.

  • When is check-in time and check-out time at The Palace of the Lost City?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at The Palace of the Lost City.

  • How far is The Palace of the Lost City from the airport?

    The Palace of the Lost City is 8.2 km from Sun City Resort Pilansberg. The Palace of the Lost City is 106.7 km from Johannesburg Lanseria.

  • Does The Palace of the Lost City have a pool?

    Yes, The Palace of the Lost City has a pool on-site.

  • How does KAYAK find such great The Palace of the Lost City hotel deals?

    KAYAK scours the web for all room deals available at The Palace of the Lost City in Sun City Resort and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Palace of the Lost City and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Palace of the Lost City.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
33% cheaperThe Cascades Hotel at Sun City Resort7.5 Good (1,227 reviews)0.96 kmFitness centre, Coffee machine, Business centreC$ 453+
4-star hotel
44% cheaperSoho Hotel & Casino at Sun City Resort7.3 Good (451 reviews)1.06 kmFitness centre, Restaurant, Room serviceC$ 379+
3-star hotel
62% cheaperThe Cabanas Hotel at Sun City Resort7.7 Good (1,776 reviews)1.31 kmPrivate beach, Fitness centre, RestaurantC$ 255+
2-star hotel
35% cheaper
The Cascades Hotel at Sun City Resort
0.71 kmPrivate beach, Restaurant, Room serviceC$ 440+

Cheapest

See cheapest stays in Sun City Resort
3-star hotel
62% cheaperThe Cabanas Hotel at Sun City Resort7.7 Good (1,776 reviews)1.31 kmPrivate beach, Fitness centre, RestaurantC$ 255+
4-star hotel
44% cheaperSoho Hotel & Casino at Sun City Resort7.3 Good (451 reviews)1.06 kmFitness centre, Restaurant, Room serviceC$ 379+
5-star hotel
33% cheaperThe Cascades Hotel at Sun City Resort7.5 Good (1,227 reviews)0.96 kmFitness centre, Coffee machine, Business centreC$ 453+
2-star hotel
35% cheaper
The Cascades Hotel at Sun City Resort
0.71 kmPrivate beach, Restaurant, Room serviceC$ 440+

Most recommended

See most recommended stays in Sun City Resort
3-star hotel
62% cheaperThe Cabanas Hotel at Sun City Resort7.7 Good (1,776 reviews)1.31 kmPrivate beach, Fitness centre, RestaurantC$ 255+
5-star hotel
33% cheaperThe Cascades Hotel at Sun City Resort7.5 Good (1,227 reviews)0.96 kmFitness centre, Coffee machine, Business centreC$ 453+
4-star hotel
44% cheaperSoho Hotel & Casino at Sun City Resort7.3 Good (451 reviews)1.06 kmFitness centre, Restaurant, Room serviceC$ 379+
2-star hotel
35% cheaper
The Cascades Hotel at Sun City Resort
0.71 kmPrivate beach, Restaurant, Room serviceC$ 440+

Good to know

Value for money

Distance to downtown

7.3
0.9 km

Everything you need to know for your stay in Sun City Resort

Complete your trip to Sun City Resort

Flights to Sun City Resort
Hotels in Sun City Resort