Shangri-la Surabaya

Shangri-la Surabaya

JL. May. Jend. Sungkono 120, Surabaya 60256, Indonesia
+62 316 003 8888
C$ 83
Cheapest

rate per night

8.7
Great

based on 263 reviews

Shangri-la Surabaya
Sun 5/12
Mon 6/12
ProviderNightly total
REVATOC$ 83
Trip.comC$ 83
Hotels.comC$ 88

About Shangri-la Surabaya

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free
Boasting a swimming pool, Shangri-la Surabaya is located in Surabaya and offers comfortable accommodation. In addition to free public parking on site, the hotel features comfortable 5-star rooms and a lounge bar. There are a range of amenities on offer to those staying at Shangri-la Surabaya, including free Wi-Fi, an express check-in and check-out feature and meeting facilities. It also offers babysitting services, a currency exchange and a reception that is available around the clock. It also has its very own spa and wellness centre, CHI, The Spa. Recently refurbished, the hotel has 61 comfortably furnished rooms. Shangri-la Surabaya boasts convenient dining options, such as Chinese cuisines at Shang Palace and Japanese food at Nishimura. In the evening, guests can relax in the lounge bar. The hotel has easy access to Surabaya Zoo and Surabaya Town Square. The helpful staff at the tour desk are available to book and organise activities in Surabaya.

Photos of Shangri-la Surabaya

Property safety measures

Shangri-la Surabaya has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Shangri-la Surabaya

Sun 5/12
Mon 6/12
Show deals with
King Rooms(C$ 88)
King room
bed type unknown
bed type unknown
Hotels.com

C$ 88/night

C$ 88 totalHotels.com
Deluxe Rooms(C$ 83 - C$ 101)
Deluxe room
bed type unknown
bed type unknown
REVATO

C$ 83/night

C$ 83 totalREVATO
bed type unknown
bed type unknown
Trip.com

C$ 83/night

C$ 83 totalTrip.com
bed type unknown
bed type unknown
Booking.com

C$ 88/night

C$ 88 totalBooking.com
Executive Rooms(C$ 114 - C$ 301)
Executive room
bed type unknown
bed type unknown
KAYAK

C$ 114/night

C$ 114 totalKAYAK
bed type unknown
bed type unknown
Booking.com

C$ 301/night

C$ 301 totalBooking.com

Amenities at Shangri-la Surabaya

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Smoking rooms available
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic pillow
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Allergy-free room
  • Upper floors accessible by elevator

General

  • Executive lounge access
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Things to do

  • Gift shop
  • Shops (on site)
  • Game room
  • Golf
  • Beauty salon
  • Table tennis
  • Night club

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Family friendly

  • Babysitting or child care
  • Child pool
  • Kid-friendly buffet
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service
  • Valet parking

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre
  • Tennis

Reviews of Shangri-la Surabaya

8.7
GreatBased on 263 verified guest reviews
8.6Families
8.6Couples
8.8Friends
8.7Solo

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Location

JL. May. Jend. Sungkono 120, Surabaya 60256

What's nearby

  • Surabaya Town Square1.7 km
  • Surabaya Zoo2.4 km
  • Mpu Tantular Museum2.5 km
  • Royal Plaza Surabaya3 km
  • Sharp Bamboo Monument4 km
  • Tunjungan Plaza4.1 km
  • Joko Dolog Statue4.1 km
  • Grahadi4.2 km
  • BG Junction4.3 km
  • Surabaya Plaza Shopping Mall4.6 km
  • Monumen Kapal Selam4.7 km
  • Al Akbar Mosque5.2 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Shangri-la Surabaya

  • Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in Sawahan, 6 km from the centre of Surabaya. Surabaya Town Square is the closest landmark to Shangri-la Surabaya.

  • Check-in time is 2:00 PM and check-out time is 12:00 PM at Shangri-la Surabaya.

  • Yes, Shangri-la Surabaya offers free Wi-Fi.

  • Yes, Shangri-la Surabaya offers free parking.

  • No, Shangri-la Surabaya does not offer free airport shuttle service.

  • Shangri-la Surabaya is 12.5 km from Surabaya Juanda. Shangri-la Surabaya is 70.7 km from Malang.

  • No, pets are not allowed at Shangri-la Surabaya.

  • Yes, Shangri-la Surabaya has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money

8.7

Distance to city centre

6.0 km

Location rating

8.9

Nearest Airport

Surabaya Juanda

Distance to airport

12.5 km