voco Gold Coast

31 Hamilton Avenue, Surfers Paradise, QLD 4217, Australia
+61 755 888 333

Cheapest
rate per night

9.0

Excellent
based on 3,953 reviews
voco Gold Coast - Surfers Paradise, QLD, Australia
Fri. 4/12
-
Sat. 5/12
Compare vs. KAYAK |

Provider Nightly total
Trip.com C$ 122
Booking.com C$ 123
Agoda.com C$ 125
Trip.com
Booking.com
Agoda.com

Good to know

Value for money

8.7

Distance to city centre

0.4 km

Location rating

9.4

Nearest Airport

Coolangatta Gold Coast

Distance to airport

19.1 km

Rooms

Fri. 4/12
Sat. 5/12

Superior Rooms

C$ 122+

Bed type
Provider
Nightly base price
Unknown
C$ 122 per night
Unknown
C$ 123 per night
Unknown
C$ 125 per night
Unknown
C$ 151 per night
King bed
C$ 180 per night
Unknown
C$ 210 per night
Unknown
C$ 261 per night

Reviews

Pros

Cons

Traveller rating

891
262
59
21
3

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Sep. 2016
    5.1

    Comfortable Location with a Dirty Surprise

    The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.

    In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.

  • Okay
    Jul. 2016
    5.1

    Nice, easy location

    nice place, good staff

    hot water didn't work, couldnt have a proper shower

  • Poor
    Feb. 2016
    2.0

    Worst experience ever

    Location was in the city near the heart of town

    I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.

  • Okay
    Nov. 2010
    5.3

    The bed was really comfortable

    The shower was not good and we couldn't adjust the settings for the force the water came out. Also we wanted to turn the heating on in the room and I turned the temp up to the highest but the room never warmed up the temp didn't change at all.

  • Good
    Nov. 2010
    6.7

    The staff responsed well to a complaint.

    The bed in the first room we had had springs broken. I think the most inportant thing is to have good beds.

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About

Overview

Featuring views of the hinterland, Voco Gold Coast - an IHG Hotel is located in Surfers Paradise and offers a 24-hour business centre, laundry facilities and meeting rooms. It also provides private parking on site and is a short drive from Gold Coast Convention and Exhibition Centre, Pacific Fair Shopping Centre and The Star Gold Coast Casino.

This luxury hotel offers family facilities, such as highchairs. Facilities include complimentary Wi-Fi, a ticket service and a tour desk. Additionally, the multilingual staff can provide tips and local knowledge.

Voco Gold Coast - an IHG Hotel features 389 rooms, all of which are equipped with a range of amenities to ensure a comfortable stay. Guests traveling as a family or in a group can benefit from connecting rooms that are suitably equipped.

Voco Gold Coast - an IHG Hotel's restaurant offers the convenience of on-site dining, with a variety of international meals to choose from. Guests can also choose to eat out in one of the nearby restaurants.

The hotel is located just a 10-minute walk from Circle on Cavill. It is within two minute's walk from Q1 Building.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 3,953 reviews

9.1

Cleanliness

9.1

Comfort

9.2

Staff

8.7

Value for money

Check in

2:00 PM

Check out

10:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Business secretarial services
Wine glasses
ATM on-site
Electric kettle
Business centre
Car rental
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Photocopier service
Heated pool
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Physical distancing in dining areas
Fishing
Physical distancing rules
Golf
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Outdoor pool
Diving
Snorkeling
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Beauty salon
Parking
Hairdryer
Fitness centre
Use of cleaning chemicals that are effective against coronavirus
Mountain view
24-hour security
Air-conditioned
Newspapers
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Babysitting/child services (surcharge)
Pants press
Food can be delivered to guest accommodation
Gay friendly
Guests can opt-out of accommodation cleaning service
Pets not allowed
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool with a view
Coffee shop
Bathrobe
Private bathroom
Garden
Video conferencing
24hr front desk
Designated smoking area
Shuttle service
Storage available
Private parking
Conference rooms
Spa and wellness centre
Wedding services
Free Wi-Fi
Ticket service
Terrace/Patio
Disabled Access
Beach towels
Linens
Towels
Safety deposit box
Sea view
Seating area
Elevator
Massage
Shampoo
Jacuzzi
Shower
Shower cap
Accessible parking
First-aid kit
Socket near the bed
Sofa
Alarm clock
Sofa bed
Soundproof rooms
Bathtub
Body soap
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Children's television networks
Safe
Children's high chair
Trash cans
TV
Upper floors accessible by elevator
Conditioner
Desk
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet

FAQs when booking at voco Gold Coast

Does voco Gold Coast have special cancellation policies due to coronavirus (COVID-19)?

Where is voco Gold Coast located?

When is check-in time and check-out time at voco Gold Coast?

Does voco Gold Coast offer free Wi-Fi?

Does voco Gold Coast offer free parking?

Does voco Gold Coast offer free airport shuttle service?

How far is voco Gold Coast from the airport?

Can you bring pets to voco Gold Coast?

Does voco Gold Coast have a pool?

Photos

All Photos (28)
Building (4)
Bedroom (5)
Bar (1)
Pool (1)

Location

Most Popular Landmarks

  • Q1 Building 92 m
  • Q1 Spa Gold Coast 92 m
  • Q1 Spa Gold Coast 92 m
  • SkyPoint Observation Deck 101 m
  • Q1 106 m
  • Paradise Centre 0.4 km

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