5 stars
Shangri-La Suzhou
Photos of Shangri-La Suzhou
Overview
Luxury hotel with 3 restaurants connected to a shopping center in Suzhou 3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Shangri-La Suzhou offers 390 accommodations with laptop-compatible safes and bathrobes. Premium satellite television is provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Shangri-La Suzhou
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Mountain view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Plunge pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled Access
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Game room
- Pool table
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Outdoor
- Garden
Reviews of Shangri-La Suzhou
8.1
Very good
191 verified ratings
Wonderful
62
Very good
48
Good
43
Okay
11
Fair
17
Mediocre
8
Poor
2
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at Shangri-La Suzhou, with many highlighting the cleanliness of the rooms. However, several reviews pointed out that the hotel is dated, with amenities that need updating, and some guests felt the value for money could be better, especially regarding the breakfast offerings and room facilities.AI-generated from customer reviews
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Score by provider
8.1 out of 10
49 reviews
8.4 out of 10
3 reviews
Location
168 Ta Yuan Road, Suzhou 215000
What's nearby
- Hanshan Temple2.3 km
- Lingering Garden4.1 km
- Garden of Cultivation5.1 km
- Mountain Villa with Embracing Beauty5.3 km
- Suzhou Railway Station6.2 km
- Suzhou Confucian Temple6.4 km
- Guanqian Street6.7 km
- Master of the Nets Garden6.8 km
- Suzhou Museum7.2 km
- Lion Grove Garden7.2 km
- Couples Retreat Garden8.1 km
- Port of Suzhou11.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Shangri-La Suzhou
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Shangri-La Suzhou
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See most recommended stays in SuzhouGood to know
Value for money | 8.3 |
|---|---|
Distance to downtown | 3.7 km |
Nearest Airport | Wuxi |
Distance to airport | 25.6 km |
Everything you need to know for your stay in Suzhou
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