Crowne Plaza Syracuse

Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210, United States
+1 315 479 7000
C$ 133

rate per night


based on 576 reviews

Crowne Plaza Syracuse
Fri 22/10
Sat 23/10
ProviderNightly total
SnaptravelC$ 133
SnaptravelC$ 134
HotwireC$ 137

About Crowne Plaza Syracuse

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Free airport shuttle for free

Crowne Plaza Syracuse offers art deco 4-star accommodation in Syracuse. It is ideally located for guests wanting to discover the area's attractions.

There are a range of facilities at the hotel that guests can enjoy, such as an executive floor, a free shuttle service and a gym. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.

Rooms at Crowne Plaza Syracuse are modern and offer a flat-screen TV and movies-on-demand. They provide internet access, a refrigerator and a private bathroom.

American cuisine is served in the hotel's restaurant, and can be savored on the outdoor terrace. Alternatively, there is a wide range of international restaurants close by.

Crowne Plaza Syracuse is less than a 15-minute drive from Syracuse Hancock International Airport and Clinton Square is a short walk away. It is also within walking distance of Hanover Square, State University of New York Upstate Medical University and Landmark Theatre.

Photos of Crowne Plaza Syracuse

Property safety measures

Crowne Plaza Syracuse has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Crowne Plaza Syracuse

Fri 22/10
Sat 23/10
Show deals with
Double Rooms(C$ 133 - C$ 708)
Double room
bed type unknown
bed type unknown

C$ 133/night

C$ 133 totalSnaptravel
bed type unknown
bed type unknown

C$ 143/night

C$ 143 totalExpedia
bed type unknown
bed type unknown

C$ 143/night

C$ 143 totalSnaptravel
Leisure Rooms(C$ 237 - C$ 503)
Leisure Room
bed type unknown
bed type unknown

C$ 237/night

C$ 237 totalTraveluro
bed type unknown
bed type unknown

C$ 503/night

C$ 503 totalFINDHOTEL
Standard Rooms(C$ 140 - C$ 225)
Standard Room
bed type unknown
bed type unknown

C$ 140/night

C$ 140 totalFINDHOTEL
bed type unknown
bed type unknown

C$ 159/night

C$ 159
bed type unknown
bed type unknown

C$ 159/night

C$ 159
King Rooms(C$ 134 - C$ 246)
King room
bed type unknown
bed type unknown

C$ 134/night

C$ 134 totalSnaptravel
bed type unknown
bed type unknown

C$ 137/night

C$ 137 totalHotwire
bed type unknown
bed type unknown

C$ 140/night

C$ 140

Amenities at Crowne Plaza Syracuse

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk


  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • No smoking
  • Upper floors accessible by elevator


  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • Newspapers
  • City view
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Parking and transportation

  • Shuttle service (free)
  • Parking
  • Free airport shuttle


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet


  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Gift shop


  • Fitness centre

Reviews of Crowne Plaza Syracuse

GoodBased on 576 verified guest reviews

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8.5 Great
Pros:The building is cylindrical, making all the rooms wedge shaped and spacious.

Cons:The lobby and front entrance were on the opposite side from the parking garage, making check-in confusing for a lone traveler who's carrying a ton of stuff and exhausted to find their way around. The elevators' electronic floor selection touchpad system is confusing, at first. The shower is terrible, with a low-pressure "rainfall" stream that made it difficult to wash the shampoo from my hair. The bed was half firm and half soft; neither was very comfortable. The frame was so flimsy that, when I shifted, I felt like it was going to collapse. I'm heavy, 200lbs, but that shouldn't be enough to nearly break a mattress and frame! Also, the location next to the highway is very loud and earplugs couldnt drown out the sound fully (I was on the 14th floor).

6.0 Okay

Cons:Noisy. Highway next door. Renovations going on till late in the building. Little sound proofing between rooms.

7.4 Good

Cons:House keeping - did not renew cin room coffee or collect used cups/glasses.

5.7 Passable
Pros:Clean comfortable

Cons:Free Shuttle isn't available most of time they take you places and can't pick you up even when you aren't in a hurry, refusal

3.1 Poor
Pros:Location to restaurants and entertainment.

Cons:Rooms are outdated and not clean. Bathroom had mold around toilet and shower. Customer service - Upon check in, I explained the wrong room was given to us, as the confirmation showed how many and what type of bed we should have. They did not care and told me the room I had was correct. Upon checkout, my credit card was charged for the room, even though I had paid through a booking site. I explained this to the woman at the desk, and she said since they could not find record of payment, she would not refund me. Instead of trying to satisfy me by making a simple phone call to the booking site, she told me I had to do the work and contact the booking site to find out details and then contact her to get the refund.

1 out of 1


701 East Genesee Street, Syracuse, NY 13210

What's nearby

  • Syracuse Stage287 m
  • Everson Museum of Art0.5 km
  • Oncenter War Memorial Arena0.6 km
  • Erie Canal Museum0.7 km
  • Landmark Theatre0.8 km
  • Clinton Square1 km
  • Armory Square1.1 km
  • Milton J. Rubenstein Museum of Science and Technology1.1 km
  • Syracuse University1.1 km
  • Carrier Dome1.1 km
  • Thorndon Park1.6 km
  • Carousel Mall3.2 km



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Crowne Plaza Syracuse

  • Yes, reservations at Crowne Plaza Syracuse can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.

  • Yes, guests staying at Crowne Plaza Syracuse can enjoy a free breakfast.

  • Yes, Crowne Plaza Syracuse has a restaurant on-site.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Crowne Plaza Syracuse.

  • No, Crowne Plaza Syracuse does not offer free parking.

  • Yes, Crowne Plaza Syracuse offers free Wi-Fi.

  • Crowne Plaza Syracuse is located 0.5 km from the centre of Syracuse. Syracuse Stage is the closest landmark to Crowne Plaza Syracuse.

  • No, Crowne Plaza Syracuse does not have a pool on-site.

  • Yes, Crowne Plaza Syracuse is a pet-friendly hotel.

  • Crowne Plaza Syracuse is 7.7 km from Syracuse Hancock Intl. Crowne Plaza Syracuse is 63.1 km from Rome Griffiss Intl.

  • Yes, Crowne Plaza Syracuse offers free airport shuttle service.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.5 km

Location rating


Nearest Airport

Syracuse Hancock Intl

Distance to airport

7.7 km