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FAQs about flying with Avianca

  • What is Avianca's carry-on size allowance?

    On board Avianca flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Avianca assistance team will most likely ask you to pay extra for checked luggage.

  • How does KAYAK find such low prices on Avianca flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Avianca.

  • Is Avianca part of an airline alliance?

    No, Avianca is not part of an airline alliance.

Avianca customer reviews

7.7
GoodBased on 611 verified guest reviews
8.2Crew
7.1Food
7.7Comfort
8.0Boarding
7.3Entertainment

Traveler rating:
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V
4.8 Mediocre
SFO-SAL
Pros:I did like the food, and the staff was kind.
Cons:Avianca overbooked their flight so my friend got left behind at our home airport. Aside from the fact that my friend was put several hours behind, this caused us to nearly miss our first flight. Then, our first flight arrived so late that we nearly missed our connection. Then they lost my luggage, and now, a whole day later, they have still not contacted me about it's status.
V
9.3 Wonderful
SAL-IAD
Pros:I was very pleased with many aspects of the flight. The in flight entertainment was extensive and include many films just released to pay per view. The crew was pleasant and attentive and the boarding process was handled quickly. The fights were on time. I was pleasantly surprised to find that a full meal was served on the flight. I don't remember the last time I had that experience.
V
8.0 Very good
SFO-SAL
Pros:Good service
Cons:Food
V
10.0 Wonderful
SAL-BZE
Pros:It was our first time flying with avianca. The flight attendants were very kind and helpful, even coloured and played with our daughter for awhile. Handed our little paper hats for the kids to play with which was a nice touch. We were served a light lunch as well, which is rare on airlines these days. Nice new plane too!
V
8.6 Very good
GUA-MIA
Pros:Not bad
Cons:Everything was good
L
6.8 Okay
GUA-FRS
Pros:Small airplane
Cons:Provide snack
G
4.6 Mediocre
MGA-SAL
Pros:Poor flight We sat on tarmac for 2 hours and only one status announcement Small tv monitors serving the same entertainment to the whole plane - impossible to see them Food and beverage was fair at best
V
7.6 Good
BOG-CUZ
Pros:The seats were comfortable and I enjoyed having tv entertainment and charging ports.
Cons:The food was awful.
V
8.0 Very good
SAL-SFO
Pros:The flight was on time and it was smooth, even with the weather conditions. Most of the crew was friendly. I wasn't aware of the free alcohol and chips. Restrooms were maintained.
Cons:Had an issue with my initial flight ticket and it took almost 3 hours to resolved, as I was ready to leave at the airport. A notification about the issue would it have been nice, but it didn't happen, which personally cause a lot of stress. Seats were uncomfortable as expected. Tv and earphones weren't working. I booked on the last minute, I wish I could've bring my own. I didn't know I could've pick my own vegetarian meal. Crew members didn't emphasize that on the initial flight, or about the free drinks. Otherwise I would've gotten a better experience.
A
8.0 Very good
BOG-CUZ
Pros:Again, the crew was amazing with accommodating me with my food allergies.
Cons:The boarding for every flight with this airline has been late.

Avianca flight status

Thu 3/21

Avianca route map - Which destinations does Avianca fly to?

Find out which destinations you can fly to direct with Avianca by entering your departure airport. If you want to know if Avianca flies a certain route, enter both the departure and destination airport before hitting search.
Thu 3/21

All Avianca flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat

Avianca contact information

Overview of Avianca

Avianca El Salvador is a dependable airline operating in Latin America, with a primary hub in San Salvador. The carrier runs services to more than 10 countries throughout South America, the Caribbean and North America with a focus on Honduras, Mexico, Colombia and Ecuador. Connections to the United States have also been developed, with routes available to both the west and east coast.

Belonging to Avianca Holdings, the carrier is associated with a number of branded subsidiaries across Latin America countries, such as Costa Rica, Ecuador, Peru and Nicaragua. The grouped partnership of airlines allows each to increase operation flexibility and share facilities within the region. Benefits are passed down to customers and include connected services and smooth transfers.

Joining the Star Alliance in 2012, Avianca El Salvador made a decisive move to offer a more global product. The alignment with members that include United Airlines, Turkish Airlines, Lufthansa, Air Canada and Air China provides a wider reaching network and allows passengers to purchase round-the-world tickets. The association also means that Business Class customers are able to access Star Alliance lounges in more locations. A separate codeshare agreement is maintained with major Spanish carrier Iberia.

Exclusively Airbus aircraft make up the fleet. There is a preference for medium-distance jets with slim bodies, as Avianca El Salvador focuses on trips that are less than 5h. Models within the A320 family are regularly flown, carrying roughly 150 passengers. Both Economy and Business Class are available, with the upgraded section containing only 12 seats and offering more privacy. Noise-cancelling headphones are also supplied.

Avianca information

IATA CodeTA

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