|"Friendly and helpful staff."||(in 2 reviews)|
|"Great customer service and helpful staff."||(in 8 reviews)|
|"Comfortable(with a little lux!clean with affordable prices Enjoyed!"||(in 2 reviews)|
|"The room smelled really bad."||(in 2 reviews)|
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Noisy. Even at 2 AM. Very old. Needs remodel.
OK for the Area
The room was roomy and it was nice having a full kitchen.
The lay out was a little funky. The TV was small and didn't have any display adjustments. My picture was dark and I couldn't lighten it up. Can't watch TV from bed without moving the furniture. Lastly, the free breakfast as far as free breakfasts go was pretty poor. When I got there 8:45 there wasn't much left except dried up turkey sausage and people waiting around for more food to be brought out or their turn to use the single waffle iron.
Flophouse, shooting gallery misusing the name Marr
that we left within an hour of checking in. The place was a nightmare. The doors had locks that had been pulled out of the door with a vice, The hallway walls were so filthy I could feel the bed bugs before we hit the room. The "breakfast" was served up in a dirty area by the front desk with many "live-in" residents coming in from other buildings showing up in their pajamas and underthings. The room did not have the amenities advertised. The "doorman" did exactly that - hung around the front door and at the front desk to capture guest credit card numbers and did not move a muscle to get our luggage or even show us to the room. The front desk clerk was an arrogant jerk who attempted to steal my daughter's credit card. DO NOT STAY HERE
We checked in having paid in full through kayak. The front desk clerk asked for my daughter's credit card to "confirm the number" and, instead used it as a debit card to get herself $100 without disclosing that she had taken the money. We called to our bank and confirmed that this had happened at which time I visited the front desk to ask what the $100 was for and everyone -including the desk clerk Shamika denied all knowledge. I had to call the police and file a report for theft, call Marriott and ask that this property be disenrolled. We left the property within an hour of arriving. It looks like a flophouse of shooting gallery in the hallways with many permanent guests. We later played hell getting the money back that the desk clerk stole. The amenities are not as advertised - no hairdryer in the room and none brought up after a call to the front desk, signs of bedbugs. We checked out within the hour...DO NOT STAY HERE.
The room and facility were clean if a bit dated. The front desk staff were some of the nicest, friendliest we've encountered.
No restaurant on site. The roon and facility were a bit dated, but clean.
Had a small kitchen in the room every thing you needed! Really neat!
Bathroom was a little small
Discover the TownePlace Suites Tempe Arizona Mills Mall hotel. Perfect for business or leisure travel, our hotel suites in Tempe lies at the gateway to the Tempe high-tech area near numerous attractions such as ASU, Arizona Mills Mall, and companies such as Aetna, United Healthcare, ASM America, Emcor, Stryker, Honeywell and Celerion. With complimentary shuttle service available daily, 24-hours, getting to Phoenix Sky Harbor has never been easier. All of our Tempe suites have been completely recreated and feature new luxurious crisp linens, elegant fixtures, comfortable sleeper sofas and mini-fridge, microwave, and coffee makers. Free WiFi access in all suites and a 24 hour business center will keep you connected and productive. Enjoy our new breakfast with fresh choices to start to your day with oatmeal, eggs, sausage and more. Our hotel coupled with our friendly hospitable service, the TownePlace Suites is sure to be your choice hotel in Tempe, AZ.
based on 132 reviews
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Property safety measures
Towneplace Suites Tempe At Arizona Mills Mall has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Most Popular Landmarks
- SEA LIFE Arizona 0.8 km
- Arizona Mills 0.8 km
- Halle Heart Children's Museum 2.5 km
- Tempe History Museum 3.7 km
- Grady Gammage Memorial Auditorium 4.9 km
- Tempe Center for the Arts 6.1 km