Pick-up location | Tempe |
---|---|
Car types | Compact, Intermediate SUV, Minivan, Standard SUV |
Rental locations | 11 |
Airport locations | 0 |
Popular agencies | Enterprise Rent-A-Car |
Compact | C$ 53/day |
Minivan | C$ 109/day |
Intermediate SUV | C$ 73/day |
Standard SUV | C$ 84/day |
4 locations in Tempe
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Reviews
10.0 Wonderful
Apr. 2020
Pros:
Service was wonderful.Cons:
Everything was great.2.0 Poor
Jan. 2020
Pros:
Nothing! Worst interaction I’ve ever had with ANY business! After 4 hours of waiting for a pickup, they brought me to a location that only had trucks and mini-vans available when my reservation was for a small economy car. Then they had the nerve to get upset with me for being mad! Nobody ever apologized!Cons:
They could have been up front from the start and told me either that they didn’t have the type of car I reserved, or that they couldn’t provide pickup. Instead, they led me on a wild goose for 4 hours (!) and never delivered.10.0 Wonderful
Nov. 2019
Pros:
The staff is friendly and helpful, we didn't have to wait at all and they found us a car that met all of our needs.10.0 Wonderful
Jan. 2019
Cons:
Our experience was exceptional. The price quote was spot on & the service provided was very customer experience oriented. Told them that Enterprise will certainly eon our radar for car rental(s) in the future.5.6 Fair
Apr. 2017
Pros:
Car was clean and comfortable.Cons:
Hour and a half wait. No instructions on where to go after check in. Charged $20 more than booking price (after tax and fees).5.2 Fair
Apr. 2017
Pros:
Vehicle was clean.Cons:
Staff was not helpful in describing different types of insurance and felt pressured into buying insurance. Were charged extra to change the drop-off point to the Airport because our flight times were changed and we didn't have enough time to drop it off at our pick up location. Employee on the phone was also not very knowledgeable or helpful.One location in Tempe
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10.0 Wonderful
Mar. 2017
Pros:
Great car at a decent price on short notice...really nice rental agent10.0 Wonderful
Dec. 2016
Pros:
Great car, great gas mileage. The man we rented from was very friendly, nice helpful, all around great guy.Cons:
There was no windshield washer fluid and windows were not clean enough inside or out.10.0 Wonderful
Oct. 2016
Pros:
The value even with a round trip Uber ride was still hundreds less than less car at the airport. Service at the smaller desk was also better!10.0 Wonderful
Jan. 2016
Pros:
The PRICE! The customer service at Abis was perfect10.0 Wonderful
Oct. 2022
8.0 Very good
Nov. 2021
One location in Tempe
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Reviews
8.0 Very good
Jul. 2019
Pros:
Staff at the pick up was friendly, on the contrary at the drop off was tough and stiff and not customer oriented as a matter of fact he wasn’t to care about how customer feels. I think he never heard about customer satisfaction and wasn’t trained properlyCons:
Nothing could be better except the staff at the drop off you can definitely have a better customer oriented who care about customer satisfaction and customer feelings10.0 Wonderful
Mar. 2017
Pros:
The service was fine. The free upgrade to a Ford Explorer was unexpected, but much enjoyed. A great vehicle! The whole process worked out very well.9.6 Wonderful
Nov. 2016
Pros:
Ended up getting the car one a short notice and ended up with a great new car. Picked it up in Tempe and returned it the next day at the airport. Received prompt service at both locations. the car was very clean and drove very wellCons:
The one day rental rate was a bit expensive10.0 Wonderful
Oct. 2016
Pros:
Car was very clean when we picked it up. The employees were friendly and exceptionally helpful. Bonus points for letting us keep the rental for 3 extra hours at no charge. Would definitely recommend to others and use them personally again!3 locations in Tempe
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Reviews
8.0 Very good
Oct. 2022
10.0 Wonderful
Dec. 2021
8.0 Very good
Dec. 2021
2.0 Poor
Mar. 2021
Pros:
Everything bad from A to Z . The worst experience ever5.2 Fair
Sep. 2019
Pros:
Nice staff, pretty fastCons:
Hard to find location, no signs outside10.0 Wonderful
Jul. 2019
Pros:
Friendly staff! Great price! Nice car!Cons:
Cleaner car. Back Window had a grease spot on it from what look like hair productOne location in Tempe
One location in Tempe