Hotel Hokke Inn Nihonbashi

The breakfast - plentiful and good variety Good coffee Laundry facilities in the lobby All day access to tea and coffee

We had a great stay, thank you !!

Good location, very local life and environment around, quite and clean.

A bit far away from the attractions in west side but still very convenient,

Rooms were more spacious than other hotels I've stayed at in Tokyo (we can open both our big luggages at the same time and still have space to walk).

When we were checking out, a typhoon was coming so there was really heavy rain outside. I asked the receptionist to help us call for a taxi but she refused saying the heavy rain made it impossible to call for one. She even told me to go outside in the heavy rain to the main street and hail for one myself. This wouldn't be a problem if I only had a small luggage with me but both me and my friend had 2 luggages EACH. Correct me if I am wrong, but even with the heavy rain and difficulty in calling for a taxi, isn't it your job to help your customer as much as you can by doing whatever you can including calling the taxi company nonstop until you can successfully call a taxi for your guest? Thank God the other receptionist saw our troubled faces and made the effort to call a taxi for us. And guess what, she actually managed to get a taxi for us in less than 10 minutes. If it wasn't for this sweet and helpful receptionist, my stay here would have ended on a sour taste and I would definitely rate it poor for service.