_01_S-image.jpg?crop=true&height=118&width=118 "Provided by Leonardo")
Guest reviews
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All Reviews
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Families
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Business
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Solo
Overall Rating
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9.7 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." 9.9 "99%liked the proximity to shopping ." 9.8 "Easily accessible by car , said 98%." 9.9 "Near to public transport , according to 99%." 9.9 "Good access to the airport , said 99%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.7 "87%liked the proximity to sightseeing ." 8.5 "Great parking , according to 85%." 9.5 "City centre within easy reach , said 95%." -
8.6 "Generally very clean."8.5 "85% said
rooms were clean ." 8.5 "85% thoughtit was clean ." -
8.6 "Great service."9.5 "95% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 8.1 "Housekeeping was great , according to 81%." 10.0 "100% said theconcierge service was amazing ." 10.0 "100% said therecreation staff was great ." 10.0 "Hotel security was great , thought 100%." 10.0 "100% werehappy with the room service ." 7.0 "70% werehappy with the shuttle service ." -
7.4 "Good breakfast."
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6.6 "Internet is average."
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6.5 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 6.6 "For only 66%, thetv was ok ." -
4.7 "Not very comfortable."3.8 "62% said
rooms were small ." -
3.9 "Pool is below average."
Overall Rating
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9.7 "Terrific location."9.8 "98%
liked the proximity to shopping ." 9.9 "99% thought it waseasy to get to the train station ." 9.7 "Near to public transport , according to 97%." 9.8 "Easily accessible by car , said 98%." 9.9 "Good access to the airport , said 99%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.7 "87%liked the proximity to sightseeing ." -
8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 8.1 "Housekeeping was great , according to 81%." -
8.4 "Generally very clean."8.4 "84% said
rooms were clean ." 8.5 "85% thoughtit was clean ." -
7.0 "Good breakfast."
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6.8 "Internet is average."5.5 "55% thought the
wifi quality was ok ." -
5.8 "Rooms are ok."6.4 "
Beds were acceptable for 64%." -
5.5 "Average value."
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4.0 "Not very comfortable."3.0 "70% said
rooms were small ."
Overall Rating
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9.8 "Terrific location."9.9 "99%
liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 9.8 "Easily accessible by car , said 98%." 9.8 "98% thought it waseasy to get to the train station ." 9.9 "Good access to the airport , said 99%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.9 "89%liked the proximity to sightseeing ." 9.6 "City centre within easy reach , said 96%." -
8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." 7.0 "70% said thereception staff was great ." 8.5 "Housekeeping was great , according to 85%." 10.0 "100% said theconcierge service was amazing ." -
7.9 "Good cleanliness."8.0 "80% said
rooms were clean ." 8.1 "81% thoughtit was clean ." -
7.2 "Good breakfast."
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6.8 "Internet is average."5.7 "57% thought the
wifi quality was ok ." -
5.9 "Rooms are ok."5.8 "
Beds were acceptable for 58%." 6.3 "For only 63%, thebathroom was ok ." -
5.8 "Vibe was decent."6.3 "63% considered the
lobby entrance to be so-so ." -
4.9 "Value below average."1.2 "88% said the
breakfast was too expensive ." -
4.0 "Not very comfortable."3.0 "70% said
rooms were small ." -
3.6 "Pool is below average."
Overall Rating
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9.8 "Terrific location."9.9 "
Near to public transport , according to 99%." 9.9 "Easily accessible by car , said 99%." 9.9 "99% thought it waseasy to get to the train station ." 9.9 "99%liked the proximity to shopping ." 9.9 "Good access to the airport , said 99%." -
8.8 "Generally very clean."8.7 "87% said
rooms were clean ." 8.7 "87% thoughtit was clean ." -
8.5 "Great service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." -
7.6 "Good breakfast."
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6.0 "Rooms are ok."
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5.4 "Average value."
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4.3 "Not very comfortable."3.4 "66% said
rooms were small ."
Overall Rating
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9.7 "Terrific location."9.8 "98% thought it was
easy to get to the train station ." 9.9 "Easily accessible by car , said 99%." 9.8 "98%liked the proximity to shopping ." 9.9 "Near to public transport , according to 99%." 8.1 "Great parking , according to 81%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.9 "Good access to the airport , said 99%." -
8.6 "Generally very clean."8.6 "86% said
rooms were clean ." -
8.6 "Great service."9.1 "91% thought the
service was very professional ." -
7.9 "Good breakfast."
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6.6 "Rooms are ok."6.3 "
Beds were acceptable for 63%." -
6.6 "Internet is average."
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5.6 "Average value."
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4.6 "Not very comfortable."3.7 "63% said
rooms were small ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Close to train station Good staff service
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10.0review from
Location highly convenient with train station located only minutes away. Lots of shopping in Ikebukuro. Hotel employees very accommodating and highly professional.
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6.5review from
The rooms are clean, the place is fine, the service is great. They don't skip a beat. The room safe is really convenient. Here's the thing, I stay in Tokyo a few times a year. The prices here are expensive for rooms this small. As for the breakfast, it's catered to Japanese travelers with food that I really can't put down in the morning. No whole wheat bread, no espresso coffee, not enough fresh fruit.
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10.0review from
Amazing customer service.
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7.4review from
The location was exceptional. Incredibly centered and in a quiet section of Ikebukuro where you could truly get anywhere in a short time. Anyone with a JR Rail Pass will really benefit if you can get a spot here. The hotel otherwise is a little smaller than what the pictures on the website allude, but its not a big deal if you are out and about travelling. The concierge and the front desk left a lot to be desired. Don't bother asking them for much help unless its something fairly simple.
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9.7review from
Excellent hotel with excellent service. Only after I had checked-out and arrived at the airport over an hour away did I realize I inadvertently left some very important items in my room. The staff at the hotel was extremely patient, kind, and went out of their way to send the items to us via their airport bus service at no cost to us. If not for housekeeping, the front desk, and guest relations coordinating the delivery and finding people that spoke our language to communicate with us, as well as the airport's helpful staff watching out for the right bus for us, we would have been lost. Special thanks to Mayumi Okuma-san. That's what I call superior service. I will always be grateful and will definitely stay at this hotel whenever I am in Tokyo. Free in-room wi-fi would have been a nice touch for the hotel because every other hotel we have stayed at in Tokyo and other major cities offer it for free, but the 500 yen per stay is still tolerable.
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9.6review from
I like that they have bus service to and from both Tokyo airports (Haneda and Narita). This is very convenient. I also like that it's very close to the train station. Very convenient location overall and rooms are very nice and clean.
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6.3review from
Location...location...location...AND The staff can understand English and are always very helpful in answering queries The bedcover in the room had a some bloodstains - seems laundry is not good
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5.3review from
I thought the location is perfect because it was only 5 mn walk from IKuburu train station and from there you can explore the rest of the city. The view from the window was awful. My room was overlooking a lower roof that looked ughly to me. Breakfast was not provided and there was not even a coffee maker to make coffee in the morning. I thought the price was a bit expensive for that standard of a hotel. The carpet was not clean also.
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6.0review from
Very convenient location.Staff is friendly. Unfortunately no wifi (but most places in Tokyo doesnt have WIFI anyway). But it is an excellent place to stay as it is close to everything!
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8.0review from
I t was a pleasant experience, wi th god food (too high forus when we were not on Grand Circle Tour), good bedroom and toilet, great service, and wonde rful location near Ikebukuro.
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7.3review from
Location, for a couple reasons. It was close to a shopping / dining area and 5 mins away from the nearest subway station. Airport Limousine drops guests off right at the hotel's doorstep, which is a huge plus. None
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8.0review from
Location, room, service. The breakfast is very poor and the room service in closed from 11pm until 6am, what it is not practical considering the jet lag.
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8.0review from
Very clean, friendly staff, great location in the city. Unrivalled hospitality and service. Nothing.
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8.0review from
Everything was exactly as expected.
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6.0review from
Location and price via booking.com Gym is too expensive for daily workout of just 30-45min.
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7.6review from
The hotel staff is very helpful and informative. Hotel is located within 3 minute walking to the Subway and JR. The standard double room is tiny for big people. Pay a little extra and get the bigger room would make it ideal.
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10.0review from
Close to train station Good staff service
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10.0review from
Location highly convenient with train station located only minutes away. Lots of shopping in Ikebukuro. Hotel employees very accommodating and highly professional.
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10.0review from
Amazing customer service.
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9.7review from
Excellent hotel with excellent service. Only after I had checked-out and arrived at the airport over an hour away did I realize I inadvertently left some very important items in my room. The staff at the hotel was extremely patient, kind, and went out of their way to send the items to us via their airport bus service at no cost to us. If not for housekeeping, the front desk, and guest relations coordinating the delivery and finding people that spoke our language to communicate with us, as well as the airport's helpful staff watching out for the right bus for us, we would have been lost. Special thanks to Mayumi Okuma-san. That's what I call superior service. I will always be grateful and will definitely stay at this hotel whenever I am in Tokyo. Free in-room wi-fi would have been a nice touch for the hotel because every other hotel we have stayed at in Tokyo and other major cities offer it for free, but the 500 yen per stay is still tolerable.
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9.6review from
I like that they have bus service to and from both Tokyo airports (Haneda and Narita). This is very convenient. I also like that it's very close to the train station. Very convenient location overall and rooms are very nice and clean.
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8.0review from
I t was a pleasant experience, wi th god food (too high forus when we were not on Grand Circle Tour), good bedroom and toilet, great service, and wonde rful location near Ikebukuro.
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8.0review from
Location, room, service. The breakfast is very poor and the room service in closed from 11pm until 6am, what it is not practical considering the jet lag.
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8.0review from
Very clean, friendly staff, great location in the city. Unrivalled hospitality and service. Nothing.
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8.0review from
Everything was exactly as expected.
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7.4review from
The location was exceptional. Incredibly centered and in a quiet section of Ikebukuro where you could truly get anywhere in a short time. Anyone with a JR Rail Pass will really benefit if you can get a spot here. The hotel otherwise is a little smaller than what the pictures on the website allude, but its not a big deal if you are out and about travelling. The concierge and the front desk left a lot to be desired. Don't bother asking them for much help unless its something fairly simple.
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7.3review from
Location, for a couple reasons. It was close to a shopping / dining area and 5 mins away from the nearest subway station. Airport Limousine drops guests off right at the hotel's doorstep, which is a huge plus. None
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7.6review from
The hotel staff is very helpful and informative. Hotel is located within 3 minute walking to the Subway and JR. The standard double room is tiny for big people. Pay a little extra and get the bigger room would make it ideal.
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6.5review from
The rooms are clean, the place is fine, the service is great. They don't skip a beat. The room safe is really convenient. Here's the thing, I stay in Tokyo a few times a year. The prices here are expensive for rooms this small. As for the breakfast, it's catered to Japanese travelers with food that I really can't put down in the morning. No whole wheat bread, no espresso coffee, not enough fresh fruit.
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6.3review from
Location...location...location...AND The staff can understand English and are always very helpful in answering queries The bedcover in the room had a some bloodstains - seems laundry is not good
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5.3review from
I thought the location is perfect because it was only 5 mn walk from IKuburu train station and from there you can explore the rest of the city. The view from the window was awful. My room was overlooking a lower roof that looked ughly to me. Breakfast was not provided and there was not even a coffee maker to make coffee in the morning. I thought the price was a bit expensive for that standard of a hotel. The carpet was not clean also.
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6.0review from
Very convenient location.Staff is friendly. Unfortunately no wifi (but most places in Tokyo doesnt have WIFI anyway). But it is an excellent place to stay as it is close to everything!
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6.0review from
Location and price via booking.com Gym is too expensive for daily workout of just 30-45min.
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