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|"Excellent room service- fast and delicious"||(in 61 reviews)|
|"Excellent room offerings and free toiletries"||(in 102 reviews)|
|"Great location and very comfortable"||(in 247 reviews)|
|"the worst service and overpriced hotel."||(in 76 reviews)|
|"Lounge access was sensational!"||(in 14 reviews)|
The location was amazing but that's about it
Rooms very outdated, very pretentious staff, everything that has to do with this hotel is ridiculously overpriced! We to check out one hour later than planned after a 6 night stay and they asked us to pay a fee... very disappointing
Three elevators for 34 floors
Close to Shinjuku station. Fun restaurants nearby.
Waited on average 10 minutes for elevators, which were full and stopped almost every floor. No seating in lobby. Restaurants in hotel very overpriced. Would not stay there agin.
Breakfast options are good.
The South wing room bathroom had a slight sewer odor at times.
The room and the hotel are not so modern
Good value, great service
Great location near the Shinjuku train station. Service was excellent (although perhaps average for Japan). Pillows not so comfortable - would have liked a selection of hard/soft (therefore the OK rating on comfort). Room A/C worked very well (I like to sleep in a cold room). Great view of Mt. Fuji and Tokyo government buildings. I prefer the Hyatt Regency Shinjuku when the cost is reasonable but this time it was considerably higher. Have stayed at Keio plaza about 5 times and at Hyatt about 20 times.
The only good thing about Keio Plaza Hotel that they have a shuttle bus line direct to Disney Resort, but need reservation 1 month earlier before the date.
The front desk for check-in and check-out really really really not friendly (especially to foreigner), no smile at all and very bad in english. Very old hotel, we've paid for the premier room (recently furbished they said) but still looks old, they're only put more lighting inside the room and LED TV. Better stay at International Brand Hotel.
the proximity to shopping, restaurants and transport. Also liked the view from room - comfort of room - range of restaurants in hotel was great - service was friendly and prompt - felt very welcomed - especially as our knowledge of the language was limited - liked the ambience - international
Cannot think of a thing we didn't like
Comfortable and convenient.
Everything is fine.
free internet, good in-room coffee maker. Close proximity to metro, restaurants, cafes, department stores and shops
Part of Tokyo’s Skyscraper District, the Keio Plaza Hotel Tokyo is an ideal choice for the business as well as the leisure traveler. Guests of this stunning hotel are five minutes from the Nishi-Shinjuku Station, Takashimaya Times Square, and the Tokyo Metropolitan Government Building. The Tokyo Haneda International Airport is less than 11 miles from the front door, and such popular attractions as Shinjuku Gyoen National Garden, Meiji Jingu Shrine, the Nezu Museum, Tokyo Tower and the Japan Imperial Palace, and more.
In addition to the hotel’s downtown location, making it convenient to almost every part of the city, the amenities available are also appealing and a great part of the experience. There is a modern fitness center, as well as a large outdoor pool area. The hotel also has full business services, a convenience store for sundries and other items, a karaoke room, as well as different lounges and eateries. These include the amazing Sky Lounge on the 45th floor, as well as a sake bar. There are free shuttles to Tokyo Disney, too.
The rooms are a good match to the high quality of the amenities and setting and vary widely from superior rooms and suites to standard rooms. All feature large and luxurious baths with signature toiletries, premium linens and robes, in-room breakfast, free Wi-Fi, entertainment systems, sitting rooms, and amazing views.
Ideal for all paying a visit to the city, the Keio Plaza Hotel Tokyo offers a premium downtown setting, an astonishing list of guest services and amenities, and remarkably comfortable rooms.
based on 3,561 reviews
Policies vary by room type and provider.
Keio Plaza Hotel Tokyo is located at 2-2-1 Nishi-Shinjuku in Shinjuku, 6.8 km from the centre of Tokyo. Shinjuku Gyoen National Garden is the closest landmark to Keio Plaza Hotel Tokyo.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Keio Plaza Hotel Tokyo.
Yes, Keio Plaza Hotel Tokyo offers free Wi-Fi.
No, Keio Plaza Hotel Tokyo does not offer free parking.
No, Keio Plaza Hotel Tokyo does not offer free airport shuttle service.
Keio Plaza Hotel Tokyo is 17.6 km from Tokyo Haneda.
No, pets are not allowed at Keio Plaza Hotel Tokyo.
Yes, Keio Plaza Hotel Tokyo has a pool on-site.