Find Cheap Flights to Tokyo

Cons: American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur

Pros: Crew and food

Cons: We were delayed an hour and when we arrived late no one was there to meet us at the gate. We had to wait to deplane.

Pros: Amazing plane and service

Cons: Flights could be on time. Every one of the 4 flights were late. Also it would be nice to offer a snack that doesnt contain wheat and sugar.

Pros: Atlanta airport was busy and we circled for 30+ minutes, which nearly caused us to miss a connecting flight (customs and all). The Delta pilot was good at communicating with the passengers though.

Pros: Nothing

Cons: Everything

Pros: Always Veg Meal for All

Cons: N A

Pros: The crew was good. Now fast but good.

Cons: The food was pretty basic.

Pros: nothing

Cons: everything

Pros: Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines.

Cons: Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best.

Pros: Excellent crew

Cons: It was nice experience

Pros: Everything was excellent, crew, seat, food

Cons: The person on duty at the desk of the lounge in Johannesburg was very unfriendly and even rude.

Pros: Food

Cons: Seat

Pros: Not being charged for my first bag of luggage

Cons: Nothing

Pros: Yes

Cons: Everything very good

Pros: The schedule and timing

Cons: The airport, some of the crew, the aircraft seats, the entertainment system

Pros: The crew was helpful.

Pros: Very comfortable seat. Excellent service. clean toilet.

Cons: Food.

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Pros: The cost was very good

Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.

Pros: Flight was on time. No stop over, because it is a direct flight.

Cons: The choice on the menu is not available, the bread was not given to us, because they run out, no apple juice because it run out too. Drinking water served, it is warm.They should offer some ice cubes or ask the passengers if they want ice... Other airlines, serves different juices through out the flight. Crew not communicating at all. Doesn't say anything or serve you with a smile.

Pros: Great Flight Crew very Pleasant

Cons: It was a small plane but comfortable and comfortable flight

Cons: Airport is not very well organized. Airline is ok but crew did not show the importance of addressing customer service. We paid for choice seats but others got the same without paying. We should have been allowed to move to wider leg room seats since we paid.

Pros: The lay flat bed was amazing and I like the privacy of the seats; this Philippines Airline business class is enjoyable!!

Cons: Don’t ask the stewardess for recommendations on what dishes to eat for meals; their taste is quite different from yours!! My stewardess recommended a pork dish that she said was tasty, but I found it dry and chewy!! But that’s Filipino taste!!

Pros: Both check in and in flight crew were very nice and helpful.

Cons: Snack option

Pros: The crew is amazing.

Cons: The quality of the food could be better.

Pros: Everything was normal, nothing amazing

Cons: Food, the didn’t have vegetarian options and everything was in chinese

Pros: Newer planes

Cons: Better foos stewards

Pros: They are OK. I was trying to do on line checkin it was not working. when you wait for any kind of life in Chinese airport I noticed so many Chinese customers were cut in the standing line and all the air plane staff was not care with this. I had to wait so much extra time.

Cons: Our flight was delay for at least 15 hours this time. they didn't have knowledge to do customer service with this kind of case. They had to wait 2 hours at international transfer area every one was very patient with their service. I never buy ticket from Air China again.

Pros: The seating was comfortable and the boarding process was easier in Beijing than SFO.

Cons: There was delay for my flight by 2 - 3 hours that really messed up my travel plans

Pros: Amazing crew and service

Pros: entertainment

Cons: It should be illegal to have that short of layover in PEK that is impossible to make. They also made us stay on the plane for 5/6 hours waiting to take off with no explaination and very little food or water.

Pros: Great price, great crew, impressive international flight. Hainan rivals Cathay Pacific, China Air,

Cons: The domestic flight food was only bearable.

Pros: flight crew is pleasant. cabin and toilets are clean.

Cons: I missed my connection to Washington DCA. Had to rebook for another overnight flight on United, which gets me into IAD in the morning. That is an extra expense for me. Hainan Airlines would not provide overnight accommodation in Seattle. poor selection of English language movies/TV

Pros: Everything in regards to Hainan.

Cons: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

Pros: I appreciated the price, movie selection, and consider the food adequate

Cons: The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

Pros: Very kind staff on the flight, I was very happy with the flight. Lots of new movies to watch, which is nice since I’m never able to sleep.

Cons: The lady sitting behind me putting her feet on me... not a fan.

Pros: Crew was friendly

Cons: Please catch up with the rest of the world and offer vegetarian options for your food. The entertainment did not work at all during the flight so not being able to watch a movie or listen to music during the 4 1/2 hours in flight was very annoying.

Pros: The food was very good.

Cons: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.

Pros: Very comfortable seat. Excellent service.

Cons: Food

Pros: We were seated together as a family even though we were not able to reserved any seat

Cons: Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal

Cons: Trip to Manila from Tokyo was delayed for 3hrs plus

Pros: The Crew was great with kids, and went out of their way to reach out to the boy sitting in the row in front of me.

Cons: I was running late, and lady that checked me in was accommodating but a little bit standoffish.

Pros: The meals were an experience in itself. It felt like I was at a 5 star restaurant.

Cons: The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo.

Pros: Flight crew was friendly and attentive Very nice job!

Pros: seat so so

Pros: Yesyesno

Pros: Amazing crew... seats very comfy... departure and arrival on time.

Cons: N/A

Cons: Food was poor. Movie options limited and the software frequently froze and needed rebooting.

Cons: flight delays altered all my further plans

Pros: Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area.

Cons: Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight.

Pros: The crew were very friendly and caring and really on top of things.

Cons: The food was pretty basic/bland. The exception was the pancakes, which were very tasty.

Pros: Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info

Cons: Other than chairs being more comfortable nothing really

Pros: Staff were friendly. Alcohol beverages are free. Good upsated movie selections.

Pros: Very friendly and caring

Cons: i can not think of anything. Great crew Great experience

Pros: Cleanliness, spacious legroom

Cons: Serve coffee more

Pros: The crews were very kind and helpful.

Pros: The food and legroom

Cons: More movies :)

Pros: We were seated together as a family even though we were not able to reserved any seat

Cons: Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal

Cons: I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying.