|Flights Arrive in||Tokyo Narita|
|Flights Depart from||Toronto Pearson Intl|
|Flight Price||C$ 876|
|Airlines||China Eastern, EVA Air, KLM, Air France, Air China, Finnair, ANA, United Airlines, Philippine Airlines, China Airlines, SWISS, China Southern, Delta, American Airlines, Austrian Airlines, Turkish Airlines, Air Canada, Japan Airlines|
Pros: nice service
Cons: all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous
Pros: The flight was smooth and a lot shorter. The staff were great.
Cons: Nothing to not like !
Pros: clean cabin, nice service, smooth connection
Cons: some of the crew didn't understand English very well, not much movie choice on board
Pros: Punctual. Seat space better than most airline
Cons: Food is meh
Pros: The flight was fairly smooth. There was a good selection of movies.
Cons: Coming off the plane in Nanjing was frustrating as they were totally unorganized and the plane was delayed because of this. We had to go through customs and recheck everything. We then went back on the same plane to the same seat. Kinda confusing but all in all it was okay.
Pros: Everything normal except food
Pros: Bathrooms are clean. They gave you some bread and snack and water for a 2 hr ride.
Cons: Food was cold - maybe can do room temperature but happy they feed you.
Pros: I travelled on Eva a few times a year, was used to and liked Eva.
Cons: Arriving at JFK on time after 16 hour nonstop flight on Eva, we passengers were told the parking space was occupied and we had to wait one hour on the plane. The Eva ground crew had 10+ hours to arrange a space for the plane, as it steadily approaching its destination, and the arriving time was 10pm, hardly a busy hour of an airport. Another disappointment: as before, I took the bus provided by Eva to neighboring states. This night the arrangement was awful. Poorly organized Eva crew kept all on the roadside, with only three of the five buses next to us, we passengers waited in the open, without a schedule or clue. We were lucky for the night was warm. In a typical NY winter night, 10 Farenheit and windy, we‘d be hurt more.
Cons: Food was little disappointing this trip...
Cons: No comment
Pros: Flying with KLM is a pleasure
Pros: The staff tried to help me when it was evident we would not arrive on time
Cons: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.
Cons: Very slow service at checkin, was not even available when I arrived at the airport
Pros: Staff very pleasant
Cons: Evening snack was not the greatest breakfast was pretty food
Pros: Shirt flight but well catered, boarding was efficient and quick.
Cons: Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside
Pros: It was a nice plane and boarding was well organized.
Cons: I was assigned a middle seat, if not for that I would have given a higher rating.
Cons: Long delays to go through security screening and then further delays as the plane was still being fueled at departure time.
Cons: The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something.
Pros: Flight on time
Cons: The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only.
Pros: I have requested refund my money but still pending
Pros: Friendly flight attendants that attended to each need when asked
Cons: Noisy children at all hours during entire plane ride, entrees weren’t very filling not tasty.
Pros: Great food
Cons: Staff were nice but not friendly. Poor entertainment choices. Chairs were average comfort, could have been better. Worst part was that in a fourteen hour flight they only des us twice. First time I’ve gotten off an international flight hungry. And very limited wine. Only available once or twice during the flight
Pros: The crew was very nice and the aircraft was decent. The pilots very good . All landings and takeoffs were very very smooth
Cons: Beijing airport and the Chinese customs system but of course that is not the fault of air China
Pros: Service was good.
Pros: Speedy boarding process, good meal choices.
Cons: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.
Pros: New plane, good food choices.
Cons: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.
Pros: Hi enjoy the trip
Cons: No complaints
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!
Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding
Cons: Nice trip
Pros: ANA did great on everything I could expect from a flight.
Pros: Great experience overall.
Pros: Great experience overall
Pros: Really good service.
Pros: Comfortable and efficient
Cons: No vegan food options left
Pros: On time flight
Cons: Didn't appreciate gate change at last minute. Got to gate change only to hear announcement that it had been changed back to the gate we just landed at, with no time to grab something to eat. Then to find out we were delayed do to mechanical failure. Which still left us no time to grab something besides a bag of chips because there was nothing but mostly bars in that terminal.
Cons: Wi-Fi, as usual, was not working. Plus, there were no screens in the seat, so passengers have to rely on their own smartphones/tablets/magazines/books to keep entertained.
Pros: Boarding, service, staff attitudes, on time and deplaning
Pros: not full
Pros: Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad
Cons: Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor
Pros: Flight was pretty smooth.. takeoffs and landing was great..
Cons: Crew was not trained in customer service enough.. they where walking and serving at different times..most of the times you can see them bumping at each other..
Pros: Again lovely food and crew. Same good seats as the A350 from LHR.
Cons: Boarded and ready on time but 1hr delay for ATC reasons . The A330's a bit short of toilets requiring a 'queueing system' at busy times. Probably not the actual airline's fault but the ground handlers at AKL took an hour to produce my bags meaning me missing a connecting internal flight.
Pros: Food was good. My dinner was beef with noodles. Check in was fast. Boarding and plane departure was on time. We arrived Manila Airport 15 minutes early.
Cons: There was no entertainment on board.
Pros: The overall experience was great. The plane was clean and spacious. Entertainment and food was excellent. Flight attendants were courteous.
Cons: I did not like my seat as it was near the toilet which made my flight a bit uncomfortable. Possibly for those persons who do not sleep throughout the flight, more can be offered. Maybe the flight attendants can walk around more to check on passengers as it is A very long flight.
Cons: Waiting forceherlchsir at Taipei and boarding plane took all of the 1.5 hour layover. Not very organized.
Pros: Service was very good
Cons: Chairs in business class in A 330 were not too good in my view
Pros: Nice clean plane. Pleasant crew.
Pros: Service, extra blankets and pillows.
Cons: Very full flight. A little chaotic in SF airport. Rules for hand luggage different / ended up having to check one bag that I didn’t have to with Alaska Air.
Pros: They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious.
Cons: The delay to fly was the only issue
Pros: Left on time
Cons: I wanted to get some work done on.y flight but I couldn't even open my laptop screen more than a few inches.
Cons: I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches.
Pros: The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!
Cons: I missed my connection and got to Hong Kong a day late.
Pros: I'm happy that CZ retains 777-300ER economy seating 3x3x3. This makes for confortable seating and space on a long haul flight. I ordered special meals and they always get it right.
Cons: It would be nice if inflight floated more frequently during these long flights. I'm disappointed that there is not more control during main cabin boarding. They have the stancions and signage available to help avoid the crush and provide some order with groups by row numbers and enforcing it.
Pros: Courteous and accommodating crew
Cons: Food was so so.
Pros: Food was good.
Cons: The seats were too narrow.
Pros: The crew members are excellent.
Cons: The food options and the took off time.
Pros: Smooth take off and landing. Courteous attendance. Had choice of food. Could have used a snack in between the meals.
Cons: plane was a bit old. tiny tv screen
Pros: Flight attendants
Pros: Smooth sailing
Cons: Small bathrooms, difficult to access.
Cons: Plane was delayed 90 minutes due to late crew. Plane was very old, only outside bins held carryons.
Pros: We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you.
Cons: LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation.
Pros: Crew was nice
Cons: No tvs that was a major let down as i was traveling with 2 kids i was really not happy about that my 6 year old just wantex to watch something and kept asking every 2 minutes if we were there yet... so please some tvs on those plains would greatly appreciated.
Pros: Good service in-flight. Pretty comfortable seats and decent in-flight food/beverage options.
Cons: Crew was slamming overhead compartments before take-off and would ignore questions from passengers. Late take-off, very late gate change and late arrival. No help from crew on the plan to get bags taken care of so boarding took forever.
Cons: They forgot to plan a pilot....also the crew was 45 min late
Pros: Best leg room last leg.
Cons: Nothing specific.
Cons: We arrived 2 hours late.
Cons: One hour late for take off...
Pros: Nothing at all.
Cons: Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why.
Pros: Good service overall, the ground crew was very helpful and friendly
Cons: Food terrible
Cons: Transfer in Frankfurt was impossible on time. Had to rebook later flight
Pros: Good, staff
Pros: Great movie selection during the flight. Most of the food was decent.
Cons: The boarding process was a pain in the butt. Even though my boyfriend and I did a pre- check-in online the day before. We still had to wait over an hour to check our one piece of luggage and wait to be checked in and get the boarding pass. Even though the site says we have the option to print out the boarding pass or show the code on our phone, we still had to deal with all the hassle. The plane was smelly until we were about to take off. The first meal on our way back from Istanbul was awful. The omelette was greasy, overly cheesy and bland. Same goes for the spinach pastry in the same tray. On the flights to Cairo, there was not enough drinks served. I only had one beverage offered to me. I was bypassed when they were serving the coffee/ tea. Also, the timeliness with serving drink was bad... I waited about 4 hours before getting my first beverage on the flight home.
Cons: Food was late and terrible seating arrangements were horrible they placed my infant in a different section don’t recommend it if you are old or traveling with family
Cons: I like everything. I know most countries dont like turks. But turkish are best nationality. With big hearts.
Cons: Delayed flight 1 hour
Pros: The crew was very attentive, always offering water and anything else we needed. The captain was very good about warning us about turbulence. Boarding the plane was quick and efficient.
Cons: I felt the aircraft could have been cleaned more thoroughly. It's disheartening when your seat/area isn't clean and you're stuck there for 13 hours.
Pros: Loved how the ride was dead so I was able to get a whole row to myself and stretch out. Food was excellent! Flight attendants were very nice!
Pros: On time
Cons: Food not so good and far in between
Pros: Brand new aircraft
Cons: Not gourmet not even fast food. A lot of area for improvement.
Pros: The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport
Pros: Sturdest were very kind
Cons: There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents.
Pros: Hands down Jal is the best airline japan has to offer!
Pros: Food was great
Cons: It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice....
Pros: everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!
Cons: Almost missed my flight - they could not locate me as a ticketed passenger
Pros: food was good, enough movies, and stewardesses hard working. was sitting in the economy comfort seats
Pros: Nothing at all. I didn’t like anything.
Cons: They provided us such poor service. They barely spoke english which should be required as it became problematic. Moreover my father recently had knee replacement ahrgedy. After a 12 hour flight he NEEDED. a wheelchair. They refused to give him one.
Cons: I’m a short person and can usually tolerate smaller spaces but the space this time is way too small. Overhead bins were full very quickly.
Pros: nice service
Cons: all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous
Cons: Long walk with poor signage and needs multiple immigration and security checks even if you are just transiting
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