Torcy hotels

Pros: Comfortable big bed, amazing coffee, wonderful kind staff!

Cons: No vegetables for breakfast

Pros: The modern design, The soap :-), the pillows

Cons: the rooms were a bit small ...

Pros: Staff was very friendly and helpfull, I flew in from Canada in the morning and wanted to take a shower and put my bags in the room, before heading to the M&O fair. Room was ready at 11.00am. Great service! O yes, breakfast was very nice too!

Pros: The location is perfect for convenience to/from CDG Airport; easy transfer from the terminals; good signage. CitizenM has an efficient self check-in/check-out system with friendly, helpful staff available if needed. The many unique sitting areas are inviting and comfortable. The room, although small, was very clean and comfortable with a good selection of free movies. It took a bit of trial and error to figure out the iPad controls for everything in the room, but it is a great concept. The food service is structured to meet the needs of travelers arriving & departing at all hours. We will definitely stay at a CitizenM hotel during future travels.

Cons: The room was on the small side, but fine for an overnight stay.

Pros: Helpful staff

Cons: First time it was different. Next time would be easier

Pros: Great location, easy and efficient check in and check out, very large and comfortable bed.

Cons: Bathroom is small

Pros: Great experience in a very modern facility... something different than other hotels. Too bad I spend only one night!

Cons: Nothing!

Pros: It was very close to the airport.

Cons: Did not like the smell of the room or soaps. Plus everything is super expensive and you have to iron your clothes down stairs.

Pros: Really comfortable and clean connected room. You have pretty much everything you need in this hotel and the staff is really friendly.

Cons: No room service.

Pros: Staff are really helpful and friendly. Sensible use of tech in the rooms for ligh and tv controls etc. Buffet breakfast is good quality with a pleasant seating area.

Cons: Outdoor seating area is limited if you want some fresh air.

Pros: Everything was great!

Pros: Great bed, good shower, good breakfast.

Pros: All the technology in the room.

Cons: No plug in the handbasin. Couldn't put plug into electrical socket due to adapter wires verses socket cover. The socket I could use, had no mirror by it. Designed definately by a man, not a woman.

Pros: good location, clean room, and the balcony is nice!!

Cons: Room without breakfast.

Pros: The buffet

Cons: How to identify and use the tablet in the room and how to use the shower.

Pros: Great breakfast and dinner buffet available

Cons: Hard bed seem to be standard with this hotel group

Pros: The property was cool and chic and had tons of amenities Very close to the airport and had a free shuttle. Which took you not just to the airport but the train station that you could get a train to Paris. The facility also had laundry

Cons: There was no iron or broad in the room. You had to go to the laundry room which was in a shared common space

Pros: Clean and fresh. Food was freshly prepared. Staff are polite and helpful.

Cons: Having to control light switches in the room by tablet is a faff. Getting a table for dinner is a bit of a scrum at peak times and the menu is limited to a french buffet style.

Pros: Spacious, bright, clean and quiet room, as well as a private bathroom separated by door from the door (not all rooms have that).

Cons: The mattress could be of higher quality.

Pros: The philosophical concept for the hotel was inspiring: low energy, rain water, ergonomic furniture, open/modern concept, responsible materials, sound proofing, etc. I liked the "village" better than staying at the hotels right at the airport

Cons: Breakfast was super crowded and the staff couldn't keep up. There were no spoons and I had to eat just with a knife.

Pros: Looked like the room was designed by IKEA-our favorite store. Modular Furniture was great-move to suit your preference. The tablet controller gave us no problem and the shower was fun with its many spray options. Both dinner and breakfast were well presented and tasty.

Cons: Can’t think of anything.

Pros: Everything

Cons: Nothing

Pros: excellent location for a stop-over in France at the CDG airport--excellent price and breakfast and also a free shuttle to the hotel--usually don't get a free shuttle--overall excellent overnight stop

Pros: Great high tech modern hotel. It was interesting using a tablet to control everything in the room but was easy to use. Bed was comfortable & shower was huge. I stayed one night to catch a flight the next day. The free shuttle was great. They have a buffet or snacks. Room was clean & quiet.

Cons: I bought a snack & the breakfast buffet. Food wasn't very good so I'd suggest bringing your own snacks.

Pros: Location to CDG Airport

Pros: Clean, comfy and super close to terminal

Pros: After 30 hours of traveling it was perfect

Cons: All good

Pros: Family suite was beautiful to behold and to inhabit. Quiet rooms, comfortable beds, luxurious bathrooms, and warm modern French design. Wish I had stayed more than one night!

Pros: Excellent restaurant downstairs. Very helpful staff, accommodated our special needs. Watched urban beekeepers from the window. Excellent proximity to airport and SNCF trains without noise or crowds.

Cons: Staff in restaurant were a bit overly friendly with our kids, making us uncomfortable. Perhaps asking for a hug from children you just met seconds before is culturally ok there but it seemed a violation of privacy to us.

Pros: Great for kids

Cons: Price slightly high

Pros: Location was excellent .

Cons: n/a

Pros: Clean, well equipped, nice restaurant, convenient location

Pros: Bed/pillows extraordinary ! Quiet Hair dryer/mirrors great Staff attentive, check in/check out easy ! Good food in restaurant Overall, excellent ! Overall, excellent !

Cons: Nothing

Pros: Spacious, clean and modern everything was perfect my taste

Cons: The foods served was fresh and the service perfectly désigne for me the staff was amazing and welcoming I’ll book and share my stay @ Pulman hotel with my friends

Pros: Good size room and bathroom. It was a wheelchair friendly room so I don’t know if these are bigger than usual. Enjoyed the gym. The girl that checked us in (Anna?) was delightful and made us very happy to be there.

Cons: The price of a full breakfast 28€|pp We opted for the express breakfast which would have been perfectly adequate if we had been offered coffee and tea refills. The price of a gin & tonic. No cocktail list offered. Had I known the price I would NEVER had ordered it!!!! Ripped off!☹️

Pros: The comfy beds

Pros: Breakfast excellent...... dinner mediocre

Cons: Would have liked better dinner menu..... Not sure about the ease of getting to the property. Took us a long time to get to Holiday Inn from airport. Maybe our unfamiliarity with area.

Pros: Location was amazing. Took shuttle from CDG Terminal 1 to parking PR then an easy walk to hotel.

Cons: Toilet would not always flush. We awoke to water dripping from ceiling at 4 am apparently due to condensation from air conditioner.

Pros: The staff was awesome during our stay. They were very helpful and accommodating. The breakfast buffet was excellent. Lots of choices and the price was very reasonable.

Cons: Nothing really. But I couldn't give it ten stars for the location because it is not located in a luxurious location. I think that nine stars out of ten is just

Pros: Nice staff, clean & quite room, breakfast good, close to train station & airport

Pros: Breakfast was included and very good.

Pros: Its very close to the airport although a little hard to commute using public transport for someone first time in paris and with family. A great view of the airport with planes landing and taking off. My request for a room with such a view for my son was granted by the hotel and it was fantastic. The breakfast was good and the restaurant had enough space.

Cons: Nothing to dislike of.

Pros: Very close to CDG airport.

Pros: I like the bed. It was good.

Cons: Breakfast was poor. The pillow was terrible!

Pros: Friendly staff at reception

Cons: Need to make in clearer that hotel is right beside CDGVAL Shuttle train from airport - which is free.

Pros: Good location if you plan to flight out next day, it’s a little bit far away from central of Paris. Breakfast is great start at 6:00 am thru 11:00 am. Walking about 250~300 feet to the shuttle terminal then riding it into airport takes about 2~3 mi

Cons: Driving in & out of hotel is a little tricky, there are not enough signs to show the entrance and an exit.

Pros: Full options for breakfast which was included in the room price. Ease of finding hotel due to super transport system at CDG airport. Good location and great breakfast

Pros: Quiet clean hotel near Terminal 1

Cons: Dinner Buffet was not too good.

Pros: Staff was very friendly and helpful, food was good in the restaurant.

Cons: Location wasn’t the best, small town nearby with a couple food options but hard to get anywhere without a car.

Pros: The location is great

Cons: We have stayed here in the past. It was never great, but was at least clean and convenient. This hotel needs a major renovation. missing tile in bathroom, mildew, electrical outlets covered with tape, lights burned out or not working, extremely slow drain in sink.

Pros: Sound proof windows. No noise of aeroplanes, close proximity from CDG airport. Shuttle bus helpful staff.

Pros: Non

Cons: No hot water to have shower

Pros: Was cost effective.

Cons: Was a little harder to get to than expected and restaurant not good.

Pros: Good service Excellent shuttle service to Terminal 2

Cons: WC room is very small - not sure if this was a feature of most rooms or just ours?

Cons: I am not happy about not being able to receive Marriott points because I booked through Bboking.com.

Pros: The room was very comfortable and the stuff very friendly. The lobby was nice but the backyard is kind of dull and unclear how it should be used.

Cons: The breakfast was busy and not on par with the rest of hotel quality in my opinion. The whole "WiFi is Free/Not free" issue is very confusing and probably a big turn off for many visitors. Just make is obviously free!

Pros: Croissant great ! Bed very comfortable! Staff friendly and helpful !

Pros: Conveniently located and perfect for a one night stay. The airport transport is very helpful although it does run with some delays. The staff were very helpful and friendly, the family room was spacious, the decor very pleasant. Definitely a good choice if you need to spend the night close to the airport.

Cons: The view sadly is nothing special. Our room looked onto the car park and rubbish bins. Perhaps ask for a room that looks onto the garden.If you're there just to sleep then it won't make a difference. On both occasions the bathrooms had this big wet patch but the bathtub with paint peeling, I guess a plumbing issue.

Pros: Room size , cleanliness,

Cons: Nothing

Pros: Nothing

Cons: Bath room gave only have one shower tube Heidi that is not enough baby have shower and me and my wife with one small tube off shower fell come in

Pros: It was a great location and hotel staff was great

Cons: Customer service at the restaurant was non-existent once you got your food. Had to chase them for everything

Pros: When we travel we always stay here to catch our early flight to the us. The bus picks you up right in front. We enjoy all the comforts in the room, great overhead shower, comfy bed and comforter, coffee and tea and always very clean. We also have dinner at the restaurant. It is always very enjoyable, quiet and great food.

Pros: Really decent price, clean room, comfortable bed, ok AC, free Evian water, big screen TV,

Cons: Shuttle bus did not go directly to the terminal (terminal 1) we needed to go to so we ended up having to take a rather expensive taxi; bathroom door was weird

Pros: I needed a place to stay that was close to CDG airport. PentaHotel had ambience, a very nice little restaurant with very good food, a bar and an outdoor area. Their free hotel shuttle service to and from the airport was a big plus! I will definitely stay here again! And they have complimentary glass bottled water in every room, too.

Pros: Everything

Cons: No face cloths

Pros: The location and out of the ordinary funky hotel. Very friendly staff

Cons: Nothing

Pros: This hotel is awesome! The decor is modern and inviting, it has a great patio and the rooms are clean and inviting. You can’t beat the price and yet it feels high end. Loved it!

Pros: Original lobby in the bar Large and cozy lounge restaurant outdoor

Cons: Simple breakfast in a crowded area

Pros: The room was very nice, the bed was comfortable, and it was close to the airport. The staff was very polite and everything was as advertised.

Cons: The registration desk is confusing when you arrive, as it looks like it's part of the bar. We thought we were in the wrong place. It would also have been nice to have a coffee maker in our room or a complimentary coffee in the lobby. Just a small thing but it would have made us very happy!

Pros: Good size room. Pleasant location in Ville de Roissy.

Cons: Toilet. Should have health faucet (bidet shower/shattaf). Too many electrical switches in the room several have no function at all as we pointed to housekeeping staff. The A/C and heater work together which is funny This also was pointed out to housekeeping staff.

Pros: Breakfast was very good and wholesome. The location is ideal: free shuttle to airport, where you can take the TGV to Paris in 40 minutes. The beds were super comfortable and the rooms bright and airy. The swimming pool is great. Will return!

Cons: The doors to the balcony had some minor issues. Wifi wasn't easily accessible.

Cons: Staff didn’t hand back my passport after checking in. When my husband phoned and asked if they had it, he was told it was not at the front desk. We then went down to reception and were once again told they did not have it. When we said they would have to check the security tapes as we were flying out the next day, one of the staff members found it at the desk we checked in at - he had to bend down so we wondered if it had been put in a draw. Very unprofessional as they could have called our room and told us it was at reception or sent it to our room instead of causing undue distress! We will never return to a Crowne Plaza with this standard of security of guests personal belongings.

Pros: The beds were great and the staff were helpful

Cons: Our bathroom smelled like sewage. We had two rooms and the balcony door on the one would close. Our issue was it was a shared balcony with another room. So after calling for assistance and nothing be resolved, we had to jimmy the door ourselves and make sure we ran the shower alot to keep the smell down.

Pros: Breakfast was perfect .we were 3 of us but in reservation predicted only two people for breakfast

Cons: Everything was good

Pros: Had an amazing time :))) and experience :)) great staff. I had to give a good for location only reason because it is not in city but!!!!! Shuttle leaves Hotel like every 45 min to train station literally 20 min from Main City I would do it all over again with Relais Hotel ! Beds were super comfortable!!! Amazing rooms, clean, pool and facilities amazing!!!!!! Free water in rooms :)))))) shower and bathroom really good!

Pros: As we were visiting the exhibition centre loved how near it was and the shuttle service, which made our trip super easy. The food was good and not overly expensive .

Cons: Nothing

Pros: Breakfast, location, facilitys, everything very good !

Pros: Very convenient for exhibition center. The property has a Spa and Pool which is a nice bonus.

Cons: Had to change rooms twice, first one had drain issue, second room looked over kitchens and bins and got woken up at 7am with the truck cleaning out the drains. Having said all of that, the front office manager was very responsive and made arrangments to move me to a quieter part of the hotel with an upgrade so overalll I had a very nice stay. Better to stay on the quiet wing of the hotel.

Pros: Lovely facilities and room

Cons: Reception staff weren’t overly helpful or polite

Pros: big bed. the room had nice furniture. very nice pool and spa area.

Cons: room shower smelled mouldy.

Pros: The reception people the location the restaurant was excellent the spa is good

Cons: The bathroom was not to our expectation the room service is dirty We had to order toilette paper some of the staff tried to take advantage of us

Cons: Breakfast was okay but would have been more conveniently served with a trolley rather than a tray!

Pros: Proximity of my departure gate,food is ok , silent,beds are comfortable free WiFi

Cons: Price varies but can be be high,

Pros: I had a 7:25am flight and wanted to be as close to the gates as possible.

Cons: The food and drink prices drove me out of the hotel to eat.

Pros: Location

Cons: Staff not helpful restaurant for di ber disappointing and expensive. Waiting staff very slow. Breakfast very average - club room just a room with kids in awful.

Pros: terrible meeting locations

Pros: Best location

Cons: Carpet was too dirty. Probably it is too old. It is not worthy to pay that money.

Pros: Location, location, location

Cons: I ordered breakfast to be delivered between 6:15-6:30. Especially important while trying to get 2 little ones ready to leave by 7. Still no show by 7:45. I called and It turned out our breakfast order was never picked up so it finally arrived around 7.

Cons: carpet needs cleaning

Pros: The variety of breakfast items.. the freshness of all the food. Smiling helpful staff.

Pros: Cleanliness Location

Cons: Room of improvement for breakfast

Cons: The hotel has hugely deteriorated since Marroit takeover staff moral very low all good staff have left or leaving

Pros: Location

Cons: Price and options

Pros: Hotel is beautiful and quiet

Cons: I thought I had booked a room including breakfast. It didn’t and I was charged close to $30.00 each for my wife and I for cold runny eggs and undercooked bacon. That was really bad.

Pros: the restaurant and the desk have been renovated and it's very nice !

Cons: the bathroom : they should put a shower instead the small bathtub.

Pros: Everything. Particularly liked the little playground and kids area. We like staying there to catch a morning flight

Pros: It was only for one day but in general I will not stay again

Cons: Very noise and I been charged 38 eso after I reached home I do not know way

Pros: Great place near CDG terminal 3 5 minute waking from the terminal Clean and comfortable

Cons: -

Pros: Bed comfortable. Breakfast good.

Cons: For the price it was unreasonable that they did not supply any bathroom amenities. No shampoo or shower cap. Soap only! Check in was quite poor.

Pros: The location.

Cons: The food during dinner was terrible. I was expecting Fresh vegetables over frozen and limp ones.

Pros: Convenient location, reasonable, nice rooms.

Cons: No washbasin in the WC room

Pros: Location is awesome for airport travel. Did not have breakfast.

Cons: Needs an ice machine, rather than having to tip bartender to get ice cubes for room.

Pros: Super easy access from Terminal 3. Took advantage of the Marks and Spencer for wine and snacks. Well worth it for anyone catching an early morning connection anywhere at CDG.

Pros: The location is right in the airport near the trains in terminal 3 so very convenient for early flights. Plus they start breakfast at 5am! Interesting choices on the dinner menu in the restaurant. Pad Thai! The room is well air conditioned and soundproof. Walk in shower which I requested was great. Used the Sheraton in Terminal 2 last time and this was MUCH better.

Cons: Small nit - room window could have been bigger.

Pros: The staff was very friendly. Facilities provided in the room were beyond expectation. A very pleasant stay overall. Would definitely recommend and go again.

Cons: Please let customer find easily how to get there from CDG airport. I found difficulty...

Pros: Shuttle service

Cons: Breakfast was expensive.

Pros: Breakfast was great, and the service was really good in the hotel.

Cons: The airport shuttle takes a long time to get to the hotel, approximately 30 minutes whereas an uber takes only 5-10 minutes to/from airport. Perhaps an express shuttle could be offered.

Pros: Flew from Australia on Cathay and collected car from Renault. This hotel hit the spot - slept well and had a very good breakfast. The staff called us a cab with great efficiency. Overall a good experience. Will use again.

Cons: Had to find dinner at another sister hotel a walk away.

Pros: It was very surprisingly quiet given that you are at the airport !

Cons: Color of corridor carpet is really low class!

Pros: Located a short shuttle ride from the airport-perfect first stop after an international flight!

Cons: All good!

Pros: A perfect location for a morning flight out of Paris, and it is within very easy walking distance to restaurants. Transportation to and from the airport was easy and free - and added bonus.

Pros: Very helpful and friendly staff, all spoke fluent English which was great. Only a 10 minute journey from the train station/airport using their free bus shuttle

Pros: The bed was great

Cons: It had no restaurant and pool

Pros: The girls at Reception were very welcoming and smiley and couldn't have been more helpful. The shuttle bus was very useful. Our room was completely quiet and we had a nice dinner just a five minute walk away in Roissy.

Pros: Close to the town and to the airport. Not a bad place, I’ve stayed in worse and better. Pretty clean, large room

Cons: I didn’t like that the morning I left there was no hot water, the front desk explained they had addressed it and in less than an hour it was fixed

Pros: Excellent Staff & Location

Pros: Excellent rooms and central location

Cons: £25 for parking a bit steep

Pros: Comfort and clean

Cons: Nothing

Cons: Shuttle service could be better- stop at all terminals and have it 15 min apart at departure and arrival times.

Cons: The shuttle bus issue also the needs some renovation.

Pros: The staff, especially, Shirley, were amazing. We stayed here due to its proximity to the CDG Airport and we were treated so well. The bar was relaxing and delicious (food service) the night we arrived. The breakfast the next morning was outstanding and plentiful. The head concierge drove us to our terminal himself and we were extremely grateful. Overall, I highly recommend this Marriott Hotel near CDG Airport.

Pros: The concierge was extremely helpful.

Cons: Room service. We had to wait over an hour and a half for simple food items.

Pros: Location Rooms were ok

Cons: Expensive for what it is

Pros: Bed was good

Cons: Toilet was too small!

Pros: Overpriced Unfriendly staff

Pros: Close proximity to the airport with shuttle service

Cons: The breakfast was overpriced (30 Euro) what was provided, which was a minimal buffet. The dinner service was substandard with a 30 minute wait to receive a fresh fruit dessert. The dessert was half water

Pros: Close to the airport.

Cons: There was no hot water. When we called the staff said that the tanks was empty and there was nothing they could do about it. It was bedtime so I took a COLD shower, but my daughter didn't want to take a cold shower so she went to bed dirty.

Pros: Location is perfect, room is big , cozy, don't hear other sounds from street

Cons: Single room price for 1 night can be little bit cheaper

Pros: I was visiting the Maison et Objet show for 5 days which is located near CDG airport, hence I will give good rating to the property for location and convenience to the exhibition ground. Also the interiors are trendy for a budget hotel.

Cons: Food is bad, not many options for vegetarians, vegans or those who prefer gluten free food. The breakfast is also very boring. I think good healthy food is something I look forward to, and this hotel was not flexible with making any alterations to food menu and we expect that in a big city like Paris, especially if the hotel is close to the airport where people from so many cultures transit.

Pros: Very good albeit a little cramped in the serving area.

Pros: Breakfast. The best for a hotel breakfast by far.

Cons: One specific item on the dinner menu which was presented as something it was not. Husband and I ordered the rillettes (pork or duck/chicken meat cooked in generous amounts of fat, similar to pâté) and what we received was nothing short of an abomination. Needless to say, it was a slap in the face for me, a French person, to be served such a concoction (a mixture of ground beef in a glass jar) but also to tourists from far and wide who should not be expected to know the composition of every French dish. Moreover, when I pointed out to the head waiter that what we were served was anything but what was presented on the menu, rather than acknowledging my concern, he proceded to tell me that indeed rillettes are made with beef. Well, they are not, something he finally admitted to me later on. He also went on to tell me that it was " une creation du chef" not really rillettes. A note to the chef, in the future, may I suggest you make a Hachis Parmentier or a pâté à la viande with your excess ground beef. Please stop deceiving the hotel's clientele with your creations and show respect to France, and its culinary traditions.

Pros: Well located, easy to reach by train from terminal 2. Staff really friendly and available. Room clean and comfortable.

Cons: Breakfast should offer more options

Pros: The bed was very comfortable

Pros: Clean and quiet room, great proximity to airport and train, Marks & Spencer nearby for reasonable dinner, good free buffet.

Cons: Checkin was a bit clunky but staff was nice with process

Pros: The bed was very comfortable, and the room was very clean and spacious. The staff were extremely helpful and friendly. The location relative to the airport is very convenient. 12:00 p.m. check out is a big plus!

Cons: The sound of doors opening and closing in the corridor were easily heard in my room (though this is a structural point not easily remedied, of course). The breakfast buffet was very good, though perhaps some mayonnaise to go with the hard boiled eggs would have been nice.

Pros: Near to train station and convenient to airport. Nice staff and quite room. Breakfast is good also.

Pros: Easy access to CDG & train station

Pros: Check in was quick

Cons: Room was dirty, breakfast plates were dirty, food selection was mediocre of poor quality, not that close to the terminals, room was small and bathroom tiny

Pros: Breakfast was included thank goodness!

Cons: Older people and disabled cannot manage the bathtubs. The front desk not friendly. The extra beds were not comfortable all for E254.00! It needs work! So disappointed for the money. E85.00 maybe but the money was ridiculous!

Cons: Its not a 4 star hotel. Prefabricated bathroom , no toiletries, heat did not work and was not fixed after numerous complains, hardly any outlets in the room, no gym (they call 3 walk-masters a gym), charged double for taxes, shuttle bus did not arrive

Pros: Worst hotel I ever stayed at in my life!!!

Cons: Terrible! Felt like I was staying in a closet and for over 200 Euros!! That’s robbery!!!

Pros: Excellent location on the airport grounds and well serviced by shuttle bus to and from Terminal 2 (and some other stops!). The staff were excellent; approachable and friendly. Rooms are spacious and comfortable with a good choice of items at the buffet breakfast.

Cons: There are more than one Novotel Suite hotels at CDG and they are on different shuttle bus routes. We arrived at the wrong one initially and when we got to the right one we were checking in next to a family who had arrived at the wrong hotel. Might be an idea to somehow differentiate the hotels by name? Novotel Suite Blue & Novotel Suite Pink (the buses are Blue and Pink)?

Pros: I stayed with my wife and my baby for two days from 31 Aug to 2 Sep 2019. The staff are so so so nice and helpful. Cereina I think this is her name, she even helped me to find the attraction that is suitable for my small family. All of them are great at treating people. The room was nice. Not that fancy, but frankly clean and wide. It has even a coffee machine which they told me it's free to use it. The area of the hotel is awesome, calm and near to the airport. I loved this hotel and I will put it a prior choice when a I want to visit Paris again.

Cons: Nothing at all.

Pros: Excellent housekeeping and design of the room. Well thought of for convenience of the guests.

Cons: Location is away from the city. Hôtel should provide bus shuttle connectivity with nearest railway station , I.e. park de expositions

Pros: Room comfort, staff was great and helpful especially the guy in charge of the restaurant from Kenya I forget his name. You may want to keep him working with you he is an asset to your company.

Cons: We were supposed to get two bottles of water daily and the housekeeper would not leave any as a result we had to go to the reception area to get it ourselves every time. My daughter forgot her bags in the room upon departure when we called to have it picked up by a friend the guy at the desk care to help and simply said the room is occupied already. Don’t you have a lost and found department? Please reach out to me because her bags meant a lot to her. There is no way housekeeping would not have seen them.

Pros: Beautiful room , clean , spacious, room for luggage ,

Cons: Nothing

Pros: Free airport shuttle service Only 15 minutes from the airport. Great place for an over night stay before taking the flight

Cons: No complementary buffet breakfast Toilet wasn't in the bathroom. It was on its own next to the entrance.

Pros: Good value, location, Staff and facility

Pros: The room was spacious and newly refurbished ‘pod’ designed bathroom.

Cons: The fact you are basically in the middle of nowhere, no supermarket to buy provisions. The foyer had a poor display of soft drinks and sandwiches at extortionate prices. So the rooms microwave wasn't of benefit. Not even a pharmacy to buy much needed anti inflammatory when my wife tripped outside the hotel on bad ground and heavily sprained her ankle. The staff offered ice but no other information as to where to obtain medication probably because they were too embarrassed at knowing there wasn't anywhere.

Cons: The signs at the airport need to distinguish between the different Novotel hotels

Pros: It’s quiet.

Cons: Too bad there is no restaurant in the evening

Pros: Fantastic pool and Nautilis restaurant. We had a family suite which gave us 2 bedrooms so plenty of room

Pros: Pool

Cons: Love the pool. Poor eating choices. Staff not friendly

Cons: I specifically requested a hotel with a restaurant. The Hotel only a offered a buffet service or pre-made take out sandwiches. The Nautalis restaurant next door was miserable. The Service was disorganized. We waited a half hour to get our drinks; my husband finished his first course before they brought mine....AND...it was not the salade verte I had ordered. The main course saumon was OK.

Pros: The hotel shuttle was good but small so if you get there late and it’s full you have to wait for the next one.(it services 2 hotels) The pool was good but busy Nautilus restaurant good but not open for lunch on Sunday and really no other option.

Cons: The wifi in the room was terrible, dropped in and out all the time. The rooms are basic. Lighting not great for reading. Had one of the cleaning staff enter my room when I was in there this even though I checking out. I tried breakfast one day but just ok for 18 euros.

Pros: Fantastic pool! Wish I had time to enjoy it. This was a overnight stop between flights, late in early out.

Cons: I just sent from the airport made it a little difficult to find. GPS helped with that but there was a detour right in front of the entrance road to the property which that’s frustrating.

Pros: the fact that we were close to the airport & the shuttle picked us up at the airport when we arrived. The spa facilities were open until 11pm. Breakfast started early Poor signage throughout the property They need proper signs to direct guests to their rooms.

Cons: Front desk needs to be trained better in communicating w/ guests. They should’ve contacted the massage therapists to find out their availability instead of handing me a piece of paper with their cell phone numbers to call them myself. Extremely poor quality of furniture in the rooms & the beds are very uncomfortable too. Small bathrooms & not much space in the rooms to set out our luggage w/o bumping into furniture or my husband. Not enough American channels

Pros: The pool , the nice modern style and decoration of the hotel , the wide space of the room . Also the staff were hospitable and flexible . In general, the stay was comfortable and relaxing... if only I stayed more than one night before leaving the beautiful city of Paris

Cons: . The location is very hard to reach ; . Although the toilet style and decoration is perfect, but the sink was blocked and difficult to drain the water

Pros: Booked to be near the airport for next day flight. Staff were extremely helpful and personable. I thought it was good value for a hotel near a major airport. Rooms were large and clean.

Pros: Pool was good

Cons: Staff were very rude and unhelpful

Pros: Comfy bed

Cons: The pool and gym and spa were all closed, which is the reason I chose this hotel. They also didn’t have an IPhone charging chord to lend out.

Pros: Everything was great. Nice clean rooms, solves the purpose of the stay to catch the flight. Nothing exotic but very nice and simple.

Cons: They definitely could do better at the restaurant. Food is not that great. I had dinner and breakfast there - they need to revise their menu and have better chefs.

Pros: the dinner menus are of very good value and quality is decent parking is easy. Staff were very helpful and nice. Breakfast was super value and offered a very good variety relative to hits price.

Cons: My bed sheets were dirty. Toilet seat on the toilet was not secure.

Pros: Wifi Breakfast

Cons: Given a small room in a very old looking area of the hotel veven though we requested a double room Had to change sides of the hotel to the new looking area.

Pros: Great service, great location and comfortable place to stay.

Pros: Evening reception host was pleasant and helpful. Although his English was limited, he was very accommodating when I had questions. Guests seemed to appreciate happy hour in lobby area. I didn't hang out but it was always lively. Mojitos were perfect and evening host was gracious. Lots of seating to sit around and socialize with guests inside and out.

Cons: Getting Around: The shuttle service was not readily offered. I inquired at the front desk, about how to get to the train to get to Paris. A man, who talked as though he was the owner of the establishment, told me how to get to the bus was until I mentioned reading there was a shuttle. This same man then told me he would take me to the train station and took me in a passenger van. Morning of my departure, receptionist informed me that shuttle would take me to the airport. We left late (20 minutes after 8 am) and I was told shuttle only takes guests to train station, not the airport. (same man as before) I was dropped off at different station than I was taken to previously. (Exposition vs. Vert-Galant) which caused some confusion and delay in my getting to the airport. Assistance: Reception desk closed early on weekends and there was no instruction on who to see for assistance. Room Details: Room was stuffy. (late September) No air conditioning so had to sleep with door open. (there were no windows) First floor room opened to parking lot. Cars parked so close, I could reach out and touch it. Traveling alone and sleeping with the door open where someone could simply walk into your room is a little unsettling. Giant picture of woman on the door, directly facing the bed and seemingly blocking the exit from the room is creepy. Startled me a few times as I caught the image in my peripheral vision and I thought someone had entered my room and was standing there staring at me.

Pros: The communal areas such as the lounge, bar and dinning areas were nice.

Cons: The room was tiny, in need of a refurbishment. Bathroom minute. Lighting poor. Carpet old. Decor upstairs horrible. Downstairs much nicer.

Pros: The room was very comfortable, and even though I arrived after the front desk was closed there was someone waiting for me when I arrived to make sure I had the key to my room. The decor of the hotel and the hidden garden area were really nice.

Cons: It would have been great to have had a vending machine of some kind to get a water or a juice, maybe a little snack for late arrivals. There didn't seem to be any food establishments close by in that neighborhood and with the hotel restaurant closed there were no options for a beverage or snack.

Pros: Great location for visiting the Exhibition Centre. As well as close to the airport. Good food and good service for a business trip!

Pros: the bed was very comfy, the staff goes out of their way to be helpful and courteous. Our luggage was mishandled by the airline and the staff made sure we had what we needed until bags arrived.

Cons: breakfast could offer a warmer selection...I was hoping for a more intimate French cuisine experience at dinner for apps like cheese, salami, ect.

Pros: Service friendly

Cons: The hotel does not have air conditioner, so we need to open the window at night. Many insects. Traveling is not convenient, you need to call uber to go to the nearest train station. The party on Saturday night lasted until 3:30 in the morning, and our room was next to the party, it was impossible to fall asleep.

Pros: The flowers and gardens were beautiful. They were very nice and helpful. It is close to the airport.

Pros: Nice staff. Good location for Disney and food

Cons: Very small room, no tea and coffee facilities in the room and the vending machine was not working, something in the room made my husband come out with hay fever like symptoms that much we went and got some pills (that didn’t work) he was fine when we when out off the room tho

Pros: Great location for Disney and Paris. Very clean and the staff were very helpful.

Pros: Location

Cons: Room was too small to move about

Pros: Perfect location for visiting Disneyland Paris! Great family room! We will definitely stay here again!

Pros: It's really good value for money, doesn't have anything above the basics but that is why it's cheap. I really appreciated the air conditioning given it was 30+ degrees while I was there. It was clean and simple. The breakfast buffet was also pretty good value, nice croissants.

Pros: mattress was nice and firm, literally at the foot of torcy station, so very easy to get to disneyland and paris, great price for what the hotel is, very clean

Cons: pillows are a bit soft, lifts are a bit squeaky and wobbly

Pros: Location

Cons: Customer service was awful. When we arrived there was no parking available. We asked if we could park in the street blue spaces outside (and the local car park) but staff at the time had no idea. Luckily a spot did appear but required someone to stand in it as a local driving school uses the entrance to drop pupils off. Same member of staff gave us train tickets and stated they would get us to Disneyland for free. We were hit with a €35 fine at the other end, if we were not tourists it would have been €35 each. Tickets were for children and inter Paris despite asking their validity for Disney. Nothing was stated on tickets that showed this. Reception knew we were not traveling with children. These tickets had apparently been paid for by local companies. First member of staff laughed. Second said they could give us continental breakfast, never said sorry. Called customer services who told us to speak with the hotel. Left us out of pocket after trusting their staff. Sent an email asking for a gesture of good will. We were told the tickets were a gift and gave the impression they held absolutely no responsibility for their staff's actions. Sounded completely underhand as the customer services office had no idea this was going on. As it was a 'gift' and not technically sold by the hotel, there was no way of processing a refund. Poor on all fronts. Other things to note: Bed solid, pillows far too soft. Air conditioning barely worked and we had to bring a fan in from our car as it was so hot. WiFi didn't reach 4th floor properly. After the disaster mentioned before, I did not feel confident that the staff could handle anything with competence. Pay the extra for a better hotel, you'll only end up spending the same amount through their negligence.

Pros: Great location and close to railway station. Within walking distance to shops and restaurants.

Pros: The location was just perfect to catch train for Disneyland which was only 7 mins away. The train station was right behind the hotel. The hotel reception staff was really caring and welcoming. Thanks a lot. We spent 2 very comfortable nights at this hotel.

Cons: A kettle in the room would have helped a lot.

Pros: Perfect position! The room was the right size, it had a great bed and shower! Staff was really friendly! Plus points for being able to order food and have it delivered to the room!:)

Pros: I liked that it was close to the airport

Cons: Shuttle did not come as we were told. The AC did not work, turned on but no cold air. We told the staff and it was hours before they could bring us a fan and it was a tiny one. The room was also very small.

Pros: Location is convenient to airport and village center (a few minutes away by foot). Main bed was comfortable and shower pressure excellent.

Cons: Room was tiny. Sofa bed was not very comfortable. Okay for children.

Pros: Value for money

Cons: Confusing location

Pros: the location to airport was great, rooms were clean, staff was helpful

Cons: the rooms were too cold

Pros: Good room, restaurant very good and staff helpful and attentive. Parking was easy and not too expensive.

Cons: The wait at reception was way too long.

Pros: The hotel was ok for the purpose it served (stopover close to the airport). The rooms were clean and the price was good.

Cons: The rooms were very small and basic. This is an OK place to stay if you are looking for a stopover near the airport but I wouldn’t want to spend an extended amount of time here

Pros: The restaurant and resection staff Ana it’s very friendly

Pros: Functional stayover for CDG. Proximity to airport

Cons: Rooms are too small for a family room as described

Pros: We had an eccellent stay. The hotel was clean, comfortable and the food in the restsurant was outstanding.

Cons: Nothing.

Pros: Very accommodating staff. Comfortable room. Handy for the airport.

Cons: Not really. We had dinner and while it was fine, it was not the best we have ever had.

Pros: Location

Cons: All good

Pros: Helpful front office staff

Cons: There were no instructions on how to take the shuttle or where to take the shuttle from the airport. It was a nightmare trying to figure out at night! It might help to send passengers a map of where to go for the shuttle and timing.

Pros: Very clean rooms and the staff was very professional. We absolutely loved & enjoyed our stay !

Cons: We couldn’t buy cigarettes.

Pros: The location was ideal for finding somewhere to eat without travelling into the city. The room had a cosy feel to it and we enjoyed watching the aircraft out the window.

Cons: Personally didn't like the layout of the toilet and bathroom, sliding doors also felt like there was no privacy due to the gaps between them and the wall. Receptionist not the most welcoming.

Pros: Location is good. Plenty of parking Staff was fabulous. I was a bit apprehensive about speaking French. Staff even could speak Urdu. Very clean, Very comfy beds. Plenty of room space. Plenty of places to have good food in neighbourhood.

Cons: Cant think of anything, for the price We had to pay. Good work.

Pros: Nothing

Cons: It was dirty and overpriced

Pros: Love the bed

Cons: Cofee machine

Pros: Small room but super clean, comfy bed for the price. Close to multiple restaurants. Staff really friendly.

Cons: Need an air vent in the toilets. The area is not a really good area but super close to the airport.

Pros: Great staff, super nice and helpful. Great location, near to the CDG Airport, also near to Paris, especially if you travel by car. Room is clean, nicely decorated, bathroom is also very nice and big. The bed is great, super comfy. The room has a fridge, coffee maker, hair dryer, parking. Bonus, the Eiffel Tower is visible from some rooms. Highly recommend!

Cons: No cons.

Pros: The location is good for stop over if you are on road trip, next to A1. Near the airport, but I think you need a car to reach the hotel. A walking distance restaurants from the hotel, super nice. Free parking, happy with this! Reasonable room size, a bit small but ok, it's clean and the bed is comfortable, comfy pillow too.

Cons: I don't like the design of the bathroom. The WC is separate from the bathroom, no exhaust fan in the WC, so you can imagine the smell inside the whole room, even if you can open the window, still... :( The bathroom is small, the shower door is blocking the towel bar/hanger, so hard to reach your towel after shower. The water is leaking from the shower box because of the misplace shower door. The sink was clogging too :(

Pros: Close to the shuttle and to a marks & spencer. The staff are lovely, friendly and professional.

Cons: It is very corporate and bedroom a bit run down - paint chipping in shower room - very basic for the price. Also no vegan food except a dodgy looking sandwich.

Pros: The catering in the restaurant. Dinner is of good quality and value. Location is very good just next to the airport shuttle and train station.

Cons: The room is basic even by three star hotel standard. Very strange they provide Swiss type electric plugs (in France!).

Pros: We always stay here when we fly in and out of France. We love the place. I didn’t give it a five star because nobody reads five stare reviews.

Cons: What I didn’t like is the the front entrance (I guess) is the smoking area. I choked up trying to get in the front door. Then, since we were early for check-in we had to wait over 3 hours to get our room. Every time the entrance doors opened clouds of stinking cigarette smoke came rolling in on us. Oh, also, there was an old blood stain on one sheet and one pillowcase.

Pros: There's not much to like about this hotel. Maybe the social atmosphere at ground level, along with a rather strangely located DJ., is a minor redeeming feature, and perhaps there's a faint sense of refuge after escaping the hellish labyrinths of CDG.

Cons: This is a typical ibis box without joy or character. If it was on the A20 you'd expect to pay 60 euros per night, but in the middle of CDG it costs three times as much. There was a long queue at check-in. I waited for 15 minutes wondering why they don't put more people on reception at peak arrival times. The room was small without a bar fridge, and the bathroom was a plastic moulded cublcle. I noticed the paquetry flooring stopped short of the main door: not a big deal, but surely, for this price, things could be finished properly? There was a constant background noise of mechanical things: fans, lifts, distant beeping vehicles - the dulled down white noise of an airport, so even in your slumbers you can't quite forget you're still within the boundaries of the CDG catastrophe. All the restaurants were full so I bought a plastic-packed salad from a handily located Marks & Spencer, which I ate in the room while looking for an english-language TV channel. Only CNN found, so I inserted ear plugs and read an Attic Philosopher in Paris.

Pros: Location

Cons: Dirty

Pros: Location was excellent for the airport.

Cons: Clean modern comfortable and friendly o

Pros: all was very good!

Pros: Location

Cons: Dirty

Pros: Cleanliness and location next to airport.

Cons: Everything was very nice.

Pros: Air conditioning was great, especially with the heat wave when not a lot of other places had it. It was a very nice place and the staff was really friendly.

Pros: Close to airport

Pros: The beds were comfortable. The rooms were extra small. The location was excellent. Restaurants were decent.

Cons: Rooms simply too spartan. Availability of room service would have been nice.

Pros: Very good choice for transit passengers through Charles the gaulle. Pink line bus connects terminal 2 & 3 to and from the hotel.

Pros: Very convenient location for the airport, good shower, comfortable bed, good continental breakfast with a decent choice of food items. Very friendly and helpful staff.

Cons: The fan/air conditioning unit was a bit noisy.

Pros: Good location, breakfast, easy good value

Pros: Staff were very friendly and helpful. Very quiet room with a comfortable bed.

Cons: The only thing I didn't like was that all the coffee from the machine was instant powdered Nescafe. Would have been nicer to have fresh coffee.

Pros: Friendly reception, perfect location, well organised.

Pros: I believe someone had smoked in this room previously. Tiny room but clean other thanks the smell of smoke which they attempted to cover up.

Cons: No

Pros: Location, shuttle to airport, near restaurants that were good.

Cons: Bathroom is a cruise ship type self contained unit. Shower drain would not drain so bathroom filled with water when we showered.

Pros: Not bad place to stay until your next flight

Cons: When booking.com say some thing, and find different

Pros: Receptionist was exceptionally pleasant. His name was Keita.

Cons: The place is dull and feels old. Room was crammed with two beds, very unwelcoming.

Pros: Location was close to the airport, so very convenient. Roissy town is walking distance and you can get food, groceries etc. Room was clean and had a desk and a place to hang clothes.

Cons: Breakfast was not good. Bread and pastries tasted awful. Used the coffee machine and selected the latte option; it was terrible.

Pros: Value for money

Cons: All good

Pros: Proximity to the airport, convenient shuttle service to/from the airport, clean room.

Cons: Not a diverse breakfast.