Offering a swimming pool and a private beach, Hotel Zulum is a deluxe place to stay in Tulum. It also features a beauty centre, a 24-hour reception and a Jacuzzi.
There are a range of amenities available to those staying at the hotel, such as a concierge, an airport shuttle and babysitting/child services. It also offers limited hours room service, luggage storage and laundry facilities.
Equipped to ensure a comfortable stay, rooms provide a ceiling fan, a sofa bed and a private bathroom.
Hotel Zulum provides a conveniently located café where guests can relax with a drink after exploring the surrounding area.
The hotel is within a 10-minute walk of Ana y Jose Beach Club. Mayan Ruins of Tulum, Sistema Sac Actun and Xel-Ha Park are also an easy drive away.
Accessibility and suitability
Pool and spa
Parking and transportation
Laundry
Services and conveniences
Outdoor
Dining
General
Health and safety
Family friendly
Basics
Show reviews that mention
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Hotel Zulum?
The high season at Hotel Zulum is in December, offering a great time to enjoy the beautiful location and proximity to the beach. However, it's important to note that the low season is in October.
How is the cleanliness at Hotel Zulum?
While some guests have mentioned concerns about cleanliness, others have praised the staff and the cleanliness of the rooms. It's important to note that the hotel provides daily housekeeping and follows safety protocols directed by local authorities.
What can I expect from the beds at Hotel Zulum?
The beds at Hotel Zulum are unique and fun, with mattresses on large planks suspended from the ceilings by ropes, providing a different and jungle-like experience. However, it's important to note that some guests have found the beds uncomfortable and the rooms lacking air conditioning.
Is parking available at Hotel Zulum?
Yes, Hotel Zulum offers free parking and private parking for guests, providing convenience and ease of access for those traveling by car.
How is the food quality at Hotel Zulum?
Guests have praised the amazing breakfast and staff at Hotel Zulum, offering a delicious dining experience with a beach view. However, it's important to note that some guests have mentioned that the breakfast was sparse and lacked variety.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or garden comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds and lower prices, consider visiting in October, which is the hotel's low season.
Explore Nearby Attractions
The hotel is within a short drive of various attractions such as the Tulum Mayan Ruins, Cenote Santa Cruz Tulum, and the Tulum Monkey Sanctuary, offering guests a range of nearby activities to explore.
Be Mindful of Noise Levels
Some guests reported noise disturbances from nearby clubs, especially for rooms close to the street. Light sleepers may want to consider this when choosing their room.
Check for Air Conditioning
Several guests expressed disappointment with the lack of air conditioning, particularly in warmer months. It's advisable to confirm the availability of air conditioning in the room, especially if visiting during hotter seasons.
Plan for Dining Options
While the hotel offers a café and restaurant, some guests found the breakfast options to be limited. Consider exploring nearby restaurants and beach clubs for additional dining choices.
Pack Insect Repellent
Due to the hotel's location, guests mentioned encountering mosquitoes. Bringing insect repellent can help make the stay more comfortable, especially for outdoor activities.
Transportation Considerations
Guests noted that transportation to and from the hotel can be expensive. It's recommended to explore various transportation options and consider renting a vehicle for added flexibility.
Beach Access and Amenities
The hotel provides direct beach access, and guests appreciated the efforts to clear seaweed from the beach area. However, some guests mentioned the need for additional beach amenities and improved pool maintenance.
Communication and Language
While the staff was praised for their friendliness, some guests experienced challenges with language barriers. Consider using translation tools or being patient with communication to ensure smooth interactions.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hotel Zulum is located at Carretera Tulum - Boca Paila Km 6.5 in Zona Hotelera Tulum, 6 km from the centre of Tulum. Sistema Ox Bel Ha is the closest landmark to Hotel Zulum.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Zulum.
Yes, Hotel Zulum offers free Wi-Fi.
Hotel Zulum is 21.2 km from Tulum Intl. Hotel Zulum is 67.6 km from Cozumel.
Yes, Hotel Zulum has a pool on-site.
KAYAK scours the web for all room deals available at Hotel Zulum in Tulum and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Zulum and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Zulum.
Value for money | 6.8 |
---|---|
Distance to downtown | 6.0 km |
Nearest Airport | Tulum Intl |
Distance to airport | 21.3 km |