The Shangri-La Hotel, Vancouver offers an urban sanctuary in the heart of downtown Vancouver. This hotel is located just minutes from arts and theatre, shopping and dining, and the downtown business district. There are 119 guest rooms and suites that are designed with modern artistic styling and all of the modern amenities that guests expect from a high end hotel. Guest rooms include stunning city views, with floor-to-ceiling windows and oversized marble bathrooms. More than half of the guest rooms offer private balconies for relaxing under the city stars.
Guests can enjoy two different restaurants at the Shangri-La Hotel, as well as an onsite bar for drinks and entertaining. Spa services are provide at CHI, The Spa, offering organic seaweed wraps and more. This hotel has received the AAA Five Diamond Award for its luxurious accommodations, which include amenities like an on-call house doctor, laundry and dry cleaning service, 24-hour concierge services, limousine and taxi service, a business center, conference facilities and meeting rooms, a gift shop, and a library.
The Shangri-La is centrally located, providing access to many nearby attractions. While staying here, guests can arrange excursions and get recommendations from the front desk. Popular sights and attractions include local skiing and hiking trails, Stanley Park, Gastown, Chinatown, Granville Island, and luxury shops like Burberry and Tiffany’s. Robson Street, located just a block away, is home to plenty of high-end shops, restaurants, and local stores to explore.
Services and conveniences
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Bathroom
General
Pool and spa
Dining
Accessibility and suitability
Media and entertainment
Laundry
Parking and transportation
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Health and safety
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Better wayfinding signage to street level elevator, as all other doors are locked afterhours.
Cons. Shower pressure
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's spa services?
The hotel offers spa services at CHI, The Spa, including organic seaweed wraps and more, providing a relaxing and rejuvenating experience for guests.
Are there any specific amenities for families with children?
The hotel provides babysitting or child care services and kids meals, ensuring a family-friendly experience for guests traveling with children.
What are the common concerns about the hotel's restaurant?
Some guests have expressed concerns about the breakfast service, mentioning slow service and underwhelming quality. Additionally, there have been comments about the restaurant not being COVID-safe.
What are the highlights of the hotel's location?
The hotel's central location provides easy access to shopping, restaurants, bars, and various attractions, offering a vibrant and convenient experience for guests.
How do guests describe the hotel's staff and customer service?
Guests have consistently praised the staff for their helpfulness, friendliness, and exceptional service, making guests feel welcome and well taken care of throughout their stay.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Many guests recommend choosing a room with a private balcony to enjoy the stunning city views and relax under the stars.
Take Advantage of the Spa Services
Guests speak highly of the organic seaweed wraps and other treatments at CHI, The Spa, so consider indulging in a spa experience during your stay.
Explore Nearby Attractions
The hotel's central location provides easy access to popular sights and attractions such as Stanley Park, Gastown, Chinatown, and Granville Island, so take advantage of the front desk's excursion arrangements and recommendations.
Request Clarification on Included Breakfast
Some guests experienced confusion and additional charges for breakfast despite it being included. It's advisable to confirm the details of any included meals to avoid unexpected charges.
Check Room Amenities
Prior to booking, ensure that the room meets your expectations for amenities, as some guests found the rooms to be basic for the price and lacking certain features.
Consider Room Upgrade
Several guests were pleasantly surprised by complimentary room upgrades, so it may be worth inquiring about the possibility of an upgrade during check-in.
Be Mindful of Restaurant Safety Measures
While the hotel received negative feedback regarding the restaurant's COVID safety measures, guests should be cautious and consider alternative dining options if necessary.
Utilize the Concierge Services
The hotel offers 24-hour concierge services, which can be valuable for arranging activities, transportation, and providing local recommendations.
Take Note of Noise Levels
Some guests mentioned that the hotel is located on a busy street, so if you are sensitive to noise, it may be beneficial to request a quieter room location.
Inquire About Breakfast Inclusions
To avoid any misunderstandings, it's advisable to confirm the specifics of the breakfast package and any additional costs for a complete dining experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
If you book your stay at Shangri-La Vancouver, you’ll fly into Vancouver International Airport (YVR), approximately 8 miles away. The best way to get to the hotel from the airport is to take a taxi or ride-sharing service. They are conveniently located on Level 2, International and Domestic Arrivals. The journey time is around 30 minutes. You can also take the YVR Whistler Sky Linx bus, which connects to various parts of downtown Vancouver, including the Shangri-La Hotel Vancouver. The Canada Line SkyTrain rapid transit system connects the airport to Waterfront Station, a 5-minute walk from the hotel.
Shangri-La Hotel Vancouver offers a range of services in its spa and wellness center, CHI, The Spa. The treatments can be personalized according to your health and wellness goals. The spa menu includes massages, body treatments, facials, manicures and pedicures, skin treatments, and add-ons like aromatic steam showers, hair and scalp rescue, and Sangre de Fruta facial and hair treatments. You also have access to amenities such as a hot tub, a rooftop pool, a sauna, and the Health Club fitness center, which features state-of-the-art training equipment and a separate yoga studio.
Guests can access a range of dining options at Shangri-La Hotel Vancouver. Carlino, an Italian restaurant at the hotel, offers an all-day menu featuring authentic Italian cuisine from the Friuli region. You can choose from a variety of dishes including pasta, antipasti, meat dishes, and seafood. The restaurant also offers private dining options for groups. Guests can enjoy a variety of dishes from the comfort of their rooms with 24-hour in-room dining. Shangri-La Vancouver is also close to several restaurants and eateries, including Hawksworth Restaurant, Bacchus, Archer, The Keg Steakhouse + Bar - Albern, and The Lobby Lounge & RawBar.
Shangri-La Vancouver offers a range of amenities for business travelers. The hotel offers meeting and event spaces, including a Business Centre boardroom and multiple smaller rooms that can accommodate several guests. The meeting spaces are ideal for hosting corporate and social events. Shangri-La Vancouver offers a business center with private computer workstations, fax, and photocopying services. Some rooms have spacious work desks and ergonomic chairs, making it easier to work from your room. Free internet is also available in all areas of the hotel.
Shangri-La Vancouver offers 119 accommodations, including rooms and suites for different preferences and budgets. One of the best rooms to stay in at the hotel is the Orchid Balcony Suite, which is very spacious with a king-size canopy bed adorned with luxury linens. It features an expansive living room with the best city view, a luxurious en-suite bathroom, 46-inch and 60-inch LCD smart TVs, designer toiletries, an electronic in-room locker, and a deluxe minibar. Families or groups can book different connecting rooms, which are very spacious and luxurious. The Deluxe Rooms are the hotel's standard rooms, but they are still spacious and luxurious, with floor-to-ceiling windows and marble bathrooms.
Shangri-La Vancouver is located at 1128 West Georgia Street in West End, 0.7 km from the centre of Vancouver. Bill Reid Gallery of Northwest Coast Art is the closest landmark to Shangri-La Vancouver.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Shangri-La Vancouver.
Yes, Shangri-La Vancouver offers free Wi-Fi.
Shangri-La Vancouver is 0.5 km from Vancouver Coal Harbour. Shangri-La Vancouver is 11.1 km from Vancouver Intl.
Yes, Shangri-La Vancouver has a pool on-site.
KAYAK scours the web for all room deals available at Shangri-La Vancouver in Vancouver and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Vancouver and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Vancouver.
Value for money | 8.1 |
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Distance to downtown | 0.7 km |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 0.8 km |