Overview

Ambassador Hotel

Kärntner Straße 22, 1010 Vienna, Wien, Austria
+43 196 1610

C$ 197+

Overall guest ratings

8.3/10 Excellent
based on 1,708 reviews

Review highlights

  • 9.6
  • 7.5
  • 5.4
  • 4.5

Good to Know

  • Friendly service
  • Spacious rooms

Nearby

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    About

    Location. The Ambassador Hotel is in the center of Vienna, close to the Imperial Crypt in Vienna, Hofburg Imperial Palace, Haus der Musik, the State Opera, and St. Stephen's Cathedral. The hotel is on the Kärntner Straße shopping street, just 200 meters from the Stephansplatz and Karlsplatz underground stations.

    Hotel Features. Since its opening in 1898, the 5-story Ambassador Hotel has hosted such famous guests as Marlene Dietrich and Mark Twain. The hotel has a restaurant serving Austrian and seasonal dishes, and a bar/lounge offering cocktails, coffee, and snacks. In good weather, guests can enjoy the open-air cafe on Kärntner Straße. Breakfast buffet available (surcharge). A winter garden overlooks Neuer Markt square. Room service is available during limited hours. Business amenities include a 24-hour business center and free wireless Internet access. The staff of this of this 5-star property can arrange concierge services, dry cleaning/laundry services, and tour assistance. Additional amenities include a roundtrip airport shuttle service, available on request for a surcharge, valet parking and a concierge desk.

    Guestrooms. Amenities featured in the hotel's 85 individually-furnished guestrooms include air conditioning and minibars. Guests enjoy city views. Additional amenities offered include bathrobes and slippers. Guestrooms have free wireless Internet access and LCD TVs with pay movies. Business-friendly amenities include safes, direct-dial phones, and voice mail. Bathrooms feature phones and complimentary toiletries.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Safe
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    based on 1,708 reviews
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      8.9 "City centre within easy reach, said 89%."
      10.0 "Near to public transport, according to 100%."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "High comfort."
      8.5 "85% thought rooms were spacious."
    • 7.4 "Good breakfast."
    • 7.0 "Good service."
      6.9 "Only 69% thought the service was professional."
    • 6.4 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
      5.1 "For 51%, maintenance was acceptable."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.5 "Bar is not good."
    • 4.1 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.8 "Value below average."
      2.1 "79% said the breakfast was too expensive."
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    Overall Rating

    8.4 Excellent
    based on 956 reviews
    • 9.7 "Terrific location."
      9.2 "City centre within easy reach, said 92%."
      9.8 "98% liked the proximity to shopping."
    • 7.2 "Good breakfast."
    • 6.9 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      5.9 "For only 59%, the noise level was all right."
    • 6.9 "Service is ok."
      6.6 "Only 66% thought the service was professional."
    • 6.0 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.3 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.1 "Bar is not good."
    • 3.7 "Value below average."
      2.0 "80% said the breakfast was too expensive."
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    Overall Rating

    8.2 Excellent
    based on 478 reviews
    • 9.6 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 7.9 "High comfort."
      8.5 "85% thought rooms were spacious."
    • 7.3 "Good breakfast."
    • 6.8 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      5.4 "Only 54% thought the air conditioning was adequate."
    • 5.9 "Service is ok."
      6.3 "Only 63% thought the service was professional."
    • 5.7 "Vibe was decent."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.8 "Value below average."
      2.2 "78% said the breakfast was too expensive."
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    Overall Rating

    8.1 Excellent
    based on 34 reviews
    • 9.5 "Terrific location."
    • 7.5 "High comfort."
    • 7.0 "Good service."
    • 6.5 "Rooms are ok."

    Overall Rating

    8.4 Excellent
    based on 239 reviews
    • 9.6 "Terrific location."
    • 7.6 "Good breakfast."
    • 7.0 "Good service."
      7.0 "70% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.4 "Vibe was decent."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.4 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to Know
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

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