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Economy X is Awesome - Had Tons of Tech Issues

Pros: Economy X was definitely worth the minimal cost to upgrade. I loved more leg room (which used to be a "normal" economy size), upgraded noise-cancelling headphones, and having my food earlier so it was piping hot (although still not-so-great airline food).

Cons: The touch screen of my monitor barely worked. Aside from that, the jack for my audio was not working properly. Once I could finally watch a movie, the sound would cut off for a while. I'd have to do my darndest to rewind the movie, while trying to get the audio jack to work. It took a lot of work to get the movie to rewind, and then after it started, I couldn't get the touch screen to work for it to stop & play again. Sometimes it would rewind the movie 20-30 minutes before I could get it to play again. All very frustrating.

Great legroom, comfortable seats

Pros: Legroom and seats

Cons: No entertainment

Meal

Pros: I think the meal can do better

Cons: Providing an option of paying a reasonable extra to upgrade a better taste and quality meal.

Business as usual flight

Pros: Fast boarding, new aircraft, comfortable seats, flight was on time.

Cons: Advertised as full service airline but food was lacking, general cleaning between flights not great.

Good service on board

Pros: The flight was good. On time. Friendly crew.

Cons: Bag drop check in was terrible. So slow. Boarding wasn't efficient

Reserved seats changed for no reason

Pros: The falafel wrap (lightly curry) was delicious

Cons: We reserved seats together and there were changed without reason