Location and View were great
no access to facilities, rooftop pool was closed for renovations, beach front under construction as well....i could chalk it up to bad timing but a heads up before purchase would have been nice....
Room was dirty,old and not well kept. Breakfast was not included. Exteremly overpriced!!
The Sky Bar was a very nice place to spend time. I wish it had been allowed to stay open later that evening (7/5) as there were multiple patrons who were asked to close their tabs and exit, but it was a good experience.
The bed and pillows were very uncomfortable. I was really surprised by this. It took me until well after 2am to finally get so tired that the comfort didn't matter and I fell asleep.
Nice, but now worth what I paid
The location right on the beach was great. The room was clean and had a nice sitting area. I had a good dinner at Catch 31, right on the boardwalk with great service. When I mentioned my fish was a bit dry for my taste (but didn't want to send it back) they took half the price off the bill. Having beach chairs and towels included was convenient. And the rocking chairs on the boardwalk made for a great place to enjoy the ocean without going onto the beach.
For the $1,000 I spent for two nights I expected more. The room only had a Murphy bed, and the walls were paper thin, so I could hear my neighbors' conversations clearly. The rooftop pool was nice, but I was chased down as soon as I arrived by a staff member who forced me to empty my water bottle as no outside food or drink was allowed. Housekeeping was a bit of a problem as well. I slept in the first day and then went to the beach. When my room wasn't cleaned by 3pm I called and asked if it could be done by 5pm and they said yes. When I returned at 6;30pn to clean up for dinner reservations, housekeeping was still in the process of cleaning my room. Also, the activities desk where you get your towel and beach chair was fairly aggressive about a time share promotion they were offering.
The shower was awesome and the restaurant is the best in VA Beach
Nice Weekend Getaway
We live in Northern VA and wanted a quick getaway for the weekend. This hotel was in a great location, easy parking in the garage across the street. The rooftop bar, lounge, and pool were our favorite part. The views are great and by far the best Virginia Beach experience we've had.
The beach itself was extremely crowded, which we were expecting with visiting a tourist location. If you don't like crowds, do not visit Virginia Beach in the summer.
Check-in is at 4:00pm that's rather late!
room, beach, Catch 31 rest/bar..overall, no problem with hotel.
Noisy outside of elevator room. coffee pot had to be replaced, didn't work. But, most of all, the staff never even apologized when I called a few days later to tell them that Priceline (Kayak, thus Travelweb) had already charged me for my room that I booked online. Oh, no. They told me that that's just the way it is...sometimes they don't get the info in time and it's my responsibility to get ahold of Priceline and make sure they call the hotel. Not even an apology. Took three calls to get them to understand what happened. Then after talking to Priceline and get a resolution started (which still has not been resolved), I called back and left the general manager a message explaining and left my number. No, not even a phone call back after two days not. Hilton sucks. I will never stay there again, or any of their hotels. I paid $216 for one night and got double billed to my card and it still is not resolved. I am going to write the corporate office. This is horrible customer service for a hotel of this supposed caliber.
The staff was very helpful. The view from the room was great.
The bed was a little hard for me. Didn't care that you have to wear a colllared shirt at the hotel restaurant that's on the beach. So we never ate at the hotel. We went to other hotels to eat.
The Hilton Virginia Beach Oceanfront hotel, towering 21 stories above the Virginia Beach resort district offers panoramic views that rank among the very best on the mid-Atlantic coast. Recognized as one of the premier hotels on the Virginia Beach Oceanfront, it offers the most luxurious accommodations and superior first-class service. There are two award-winning restaurants within the Hilton Virginia Beach Oceanfront hotel including Catch 31 - offering the Oceanfront's largest raw bar and fresh seafood selections, Salacia - Virginia's only AAA Four-Diamond Steakhouse, and Sky Bar - featuring Virginia Beach's only seasonal roof top bar and infinity pool. Located adjacent to the hotel is Neptune's Park which hosts nightly entertainment throughout the summer, and the Shoppes at 31 Ocean which offers a variety of fabulous boutiques for your shopping pleasure. The Hilton Virginia Beach Oceanfront hotel is situated just 20 minutes from Norfolk International Airport and downtown Norfolk, 45 minutes from Colonial Williamsburg and Busch Gardens, five minutes from the Virginia Aquarium & Marine Science Center, and only 10 seconds from the famous Virginia Beach boardwalk and oceanfront.
Based on 1,427 reviews
Value for money
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