
Find cheap flights on VivaAerobus
VivaAerobus information
IATA Code | VB |
---|---|
Routes | 310 |
Top route | Cancun to Monterrey Gen Mariano Escobedo |
Airports served | 54 |
Top airport | Monterrey Gen Mariano Escobedo |
Latest VivaAerobus Flight Deals

VivaAerobus traveller reviews
Pros
Cons
Recent reviews
Traveler rating
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2.0
Really need our opinion? I have always same bad experience with you about the hours waiting until my airplane is ready. The excuse is always the transit! You Need immigrate to the new Airport AIFA.
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4.0
It is very uncomfortable to have the official timing saying on thing and the airline saying other things. We couldn’t have a proper dinner with kids below 5 years and the hassle to board just isn’t functional
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6.0
We had to pay extra for our seats and when we got to our seats a family was already seated in them. The flight attendant just told us to sit somewhere else. What would make it better would be a refund for the seats we were not given.
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10.0
Great flight with a great crew. So cheap and yet so wonderfully fulfilling. Wish other airlines were this comfortable and well run.
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10.0
It was an ok Flight bur pilot humor during announcements make it great
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8.0
Pros: Very clean plane.
Cons: Seats don’t recline.review from -
2.0
Pros: Seat super uncomfortable and no leg room
Cons: The airplane just seem dirty and disgustingreview from -
10.0
Pros: The flight was 15 min earlier great
Cons: The food if it’s COVID restricted food sud not be servereview from -
2.0
Pros: Compre 2 vuelos viva light y no respetaron mis maletas ni el peso. Tuve que pagar un extra de $950 pesos x una maleta que xke no eran las dimenciones. Y se pasó con 4 kilos. Es una exageración y abuso de esta aerolínea... también perdí 4 vuelos xke no avise 4hrs antes del vuelo si yo hubiera sabido que mi esposo se iba a enfermar de diarrea. Al día siguiente les hablé y les explique pero de nada sirvió. Que tenía que presentar un certificado médico para que me dieran un % de crédito pero nada más de mi esposo que fue el que se enfermo... ni modos de que dejara a mi esposo abandonado en el hotel en alla en Mazatlan. Tuve que esperar 3 días hasta que se recuperará... pero a la aerolínea no le importa el servicio al cliente y también se que está publicación tampoco va a servir de nada..y si compras aseguraba tampoco sirve de nada.
Cons: Que respeten sus políticas y tengan mejor servicio al clientereview from -
2.0
Cons: Desk should be more accessible to clients that are a bit late to their plane
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6.0
Pros: Speedness
Cons: Check-in process and seats comfortreview from -
2.0
Pros: Decent flight once we took off.
Cons: If The flight didn’t depart an hour late.review from -
2.0
Pros: The crew was friendly
Cons: The cost of baggage for this airline is insanereview from -
10.0
Pros: professionals
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2.0
Pros: Nothing.
Cons: Everythingreview from -
7.5
Cons: Water can still be free, I mean I know it’s a budget airline, but water?
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8.0
Pros: I had a goos seat the crew was courteugus/
Cons: The check in was.very slow only one person at the desck making it very stresfull for passangers. we had to hurry to the gate because nit. I will have more personel to expedite check in, also need to provide the paperwork requiere like the health declaration it was rewuiere to pass to boarding and there was no forms any were. Passangers had to scrable to find some. Running agains the clock because all the delay to check in. 2hrs on line is ecxesive.review from -
5.3
Cons: To: VivaAerobus Airlines I requested a mobility chair and was denied, however they did get a chair for my grandma at the airport. I was told by my grandma that there was a portion of the walk to the gate that she had to walk, she made it, but she got tired. This is not professional at all.
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6.0
Pros: The friendly of the staff and that the crew was strict to put order in the unloading
Cons: the foodreview from -
5.0
Cons: Our flight got delay 2 hours
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8.0
Pros: Crew, new plane
Cons: Boardingreview from -
7.0
Pros: Clean new plane
Cons: No free food or drink. They give you a menu with overpriced sandwiches, then inform you they've run out. One look around the plane and you see no one is eating. You have to pay with credit card and wont accept cash, which is nonsense! Had to ask them 3 times for my cup of noodles.review from -
7.0
Pros: Cleanliness of the plane and cabin
Cons: Online check-in needs work!review from -
4.5
Cons: Crew is always late. Felt like we were thrown into a box and rocketed through the air. Handled my bag horribly. Was covered in mud in arrival
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9.6
Pros: Very friendly and welcoming crew.
Cons: Service was great!review from -
2.0
Pros: Nothing
Cons: We borded plane and stayed and did not depart until 1hr and a half after. No explanation from crew as they sat and joked around. Once plane did leave the crew was extremely childish having full blown personal conversations loudly during the flight. During the emergency briefing crew was laughing at eachothers jokes. Super unprofessional overallreview from -
2.0
Cons: No way to get a refund, which seems crazy in light of the COVID-19 situation.
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6.3
Pros: the fly was delayed and the seats are too crowd
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10.0
Pros: Quick, expedient checkin & boarding
Cons: Nothingreview from -
5.3
Cons: The flight was 4 hours late
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VivaAerobus FAQs
What is VivaAerobus' carry-on size allowance?
Where does VivaAerobus fly to?
What is VivaAerobus’ primary hub?
How does KAYAK find such low prices on VivaAerobus flights?
Flight status
VivaAerobus route map
Top airports served by VivaAerobus
- Monterrey Gen Mariano Escobedo Airport (MTY)
- Mexico City Benito Juarez Airport (MEX)
- Cancun Airport (CUN)
- Guadalajara Miguel Hidal Airport (GDL)
- Tijuana Rodriguez Airport (TIJ)
- Mérida Rejon Airport (MID)
- Mexico City Toluca Intl Airport (TLC)
- Puerto Vallarta Ordaz Airport (PVR)
- San José del Cabo Los Cabos Airport (SJD)
- León Del Bajio Airport (BJX)
- Ciudad Juárez Abraham Gonzalez Airport (CJS)
- Veracruz Las Bajadas Airport (VER)
- Culiacán Fedl De Bachigualato Airport (CUL)
- Chihuahua Fierro Villalobos Airport (CUU)
- Hermosillo Gen Pesqueira Garcia Airport (HMO)
VivaAerobus contact information
- VB IATA Code
- +81 82 150 150 Call
- vivaaerobus.com Visit
Overview of VivaAerobus
If you have decided to travel with Viva Aerobus, there are three primary classes for you to decide between, known as Viva Light, Viva Basic, and Viva Smart. While Viva Light offers standard services such as the ability to bring a carry-on bag, Viva Basic also includes the option of checking a small bag. If you select Viva Smart, you will have access to priority check-in, priority boarding, the option of checking a regular sized bag, and the ability to choose your seat before boarding.
Although this airline does not have any codeshare agreements with other companies, it is connected to the Irish airline named Ryanair. It was Ryanair that helped to found Viva Aerobus in 2006 with the Mexican bus company known as IAMSA, and the company RyanMex was eventually established as a way for Ryanair to invest in the airline.
Because this airline’s headquarters and primary base are located in Mexico, the majority of its flights are domestic and between large cities in the country. However, travelers can also use the airline to go to a few international destinations, with some examples including Costa Rica and the United States.
The company’s fleet is made up of over 35 aircraft, with each one of them being an Airbus. The Airbus A320-200 is by far the most commonly used plane, as it does well for medium-range domestic trips and can fit up to 180 passengers. For longer international flights, the airline generally uses the Airbus A321neo, a large option that fits approximately 240 passengers and is known for being spacious.