Volotea (V7) - Read Reviews & Book Flights - KAYAK

Skip to main content

Guest Reviews

Overall Rating

6.6 Good

Based on 253 reviews

Overall

6.9

Boarding

6.7

Comfort

6.8

Crew

7.3

Entertainment

5.9

Food

5.9

Recent Reviews

All reviews
Positive
Neutral
Negative

5.3

Volotea refused to refund after switching my flight

Cons: I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation.

Reviewed Jul 2017

review from
2.0

They saw my passport and then tried to charge me extra fees

Pros: It was a quick flight.

Cons: They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport.

Reviewed Jul 2017

review from
2.0

Cons: Will never fly them again

Reviewed Jul 2017

review from
2.0

Cons: Worst airline I've ever experienced, avoid at all costs

Reviewed Jul 2017

review from
2.0

Cons: Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH

Reviewed Jul 2017

review from
3.0

Take the ferry

Pros: We got there

Cons: About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines

Reviewed Jun 2017

review from
4.0

Hidden costs

Pros: I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it.

Reviewed Jun 2017

review from
2.0

Delayed 12 hours, zero communication

Pros: A flight es eventually arranged

Cons: There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful.

Reviewed Jun 2017

review from
6.6

Pros: Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight.

Cons: I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category.

Reviewed May 2017

review from
8.0

Very good flight

Pros: Helpful and smiling staff , seats have good leg room , time of departure was accurate

Cons: No food or entertainment

Reviewed Nov 2016

review from
3.6

Disappointed

Pros: Convenient straight flight to Bordeaux

Cons: Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??

Reviewed Nov 2016

review from
10.0

Volotea

Pros: minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea.

Reviewed Oct 2016

review from

10.0

Volotea

Pros: minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea.

Reviewed Oct 2016

review from

6.6

Pros: Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight.

Cons: I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category.

Reviewed May 2017

review from
8.0

Very good flight

Pros: Helpful and smiling staff , seats have good leg room , time of departure was accurate

Cons: No food or entertainment

Reviewed Nov 2016

review from

5.3

Volotea refused to refund after switching my flight

Cons: I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation.

Reviewed Jul 2017

review from
2.0

They saw my passport and then tried to charge me extra fees

Pros: It was a quick flight.

Cons: They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport.

Reviewed Jul 2017

review from
2.0

Cons: Will never fly them again

Reviewed Jul 2017

review from
2.0

Cons: Worst airline I've ever experienced, avoid at all costs

Reviewed Jul 2017

review from
2.0

Cons: Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH

Reviewed Jul 2017

review from
3.0

Take the ferry

Pros: We got there

Cons: About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines

Reviewed Jun 2017

review from
4.0

Hidden costs

Pros: I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it.

Reviewed Jun 2017

review from
2.0

Delayed 12 hours, zero communication

Pros: A flight es eventually arranged

Cons: There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful.

Reviewed Jun 2017

review from
3.6

Disappointed

Pros: Convenient straight flight to Bordeaux

Cons: Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??

Reviewed Nov 2016

review from

Flight status

Arrivals Departures

or

Volotea

Volotea Route Map

Top Airports served by Volotea

Volotea contact information

V7 IATA Code
+34 93 12 20 717 Call
volotea.com Visit

Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.

Choose up to 4 origin airports

Enter a location to see nearby airports

Choose up to 4 destination airports

Enter a location to see nearby airports