|"Clean and very friendly staff"||(in 93 reviews)|
|"Good breakfasts and great staff"||(in 98 reviews)|
|""Great room, all was well!""||(in 78 reviews)|
|"Room smelled like smoke upon arrival."||(in 46 reviews)|
|"Poor customer service."||(in 9 reviews)|
|"And key cards stopped working repeatedly."||(in 1 review)|
|room was clean||in 225 reviews|
|breakfast was good||in 224 reviews|
|friendly staff||in 198 reviews|
|parking fee||in 122 reviews|
|good location||in 84 reviews|
|front desk||in 50 reviews|
|bed was very comfortable||in 44 reviews|
|poor customer service||in 37 reviews|
|hot tub||in 24 reviews|
|freeway noise||in 19 reviews|
|chocolate cookies||in 11 reviews|
|thin walls||in 11 reviews|
|one night||in 9 reviews|
|walnut creek||in 8 reviews|
|wake up call||in 7 reviews|
|key cards||in 6 reviews|
|room very dirty||in 2 reviews|
|traffic sound||in 2 reviews|
Nothing. Will never go back. Been there three separate occasions and this was by far the worst one.
Evening staff was terrible. Horrific customer service. Blinds didn’t operate in the room.
Middle of the road
To be fair I'm a Marriott person and the Walnut Creek Marriott was full. This hotel isn't bad at all, it's just not the Marriott! ; ). Clean and kept, just if you are a light sleeper, make sure you don't get a room facing the freeway.
Bar Mitzvah Weekend
Great prices, clean, excellent buffett breakfast, good location, and parking garage! Loved our stay!
carpet in room very dirty with black spots
extensive breakfast, plenty of food friendly staff afternoon cookies, a nice touch free parking, a real plus room clean except for carpet near bed :((( the building is a little 'old'
see comments on other side
The staff was very friendly and helpful. They were very patient with us sorting out the various family names, who got what rooms that multiple bookings thru hotels.com caused.
Key card glitches. Seemed like every time we left our rooms someone's key cards weren't working when we returned. Also, rooms could use a little updating, starting to look a little worn.
What, no loyalty points?!
The lobby obviously had been renovated. The breakfast was a cut above for that kind of establishment.
When checking in I was told that I wouldn't get any IHG Rewards points for my stay. Apparently, if the reservation is made through Hotels.com, there are no rewards points given to the guest--the very person who is paying the bill and to whom the points should be given! I don't care through whom I book a hotel room; I don't even think about it. Hotel rooms are booked through some sort of intermediary all the time. That's how the hotels fill their rooms: they use booking agents to get their rooms in front of the biggest audience of potential customers--duh! The most irksome thing about this is I purposely chose the Holiday Inn Express OUT OF LOYALTY. Why would I ever chose an IHG property again when they don't count every stay I make, every dollar I give them?
Everybody was very polite and made us feel welcome. The room was very clean and comfortable. It was a pleasant stay.
Location is convenient.
Check-in staff has as much personality as a cardboard box. Hotel isn't super clean and lighting fairly dismal.
We were thoroughly pleased with our stay. From the breakfast and lovely grounds, to the extra friendly staff, our time there was very enjoyable.
Holiday Inn Express Walnut Creek is a 3-star property located near many of the area's attractions. The hotel has a contemporary decor style full of comfortable furnishings. Guests will enjoy the many amenities the property has to offer including a complimentary breakfast and the pristine waters of the outdoor pool. There is free shuttle service provided to many of the area activities and attractions. Plus, there is a 24-hour business center and a fitness center for guest use. Laundry service is provided upon request, and housekeeping visits the rooms on a daily basis. The entire property is outfitted with free WiFi. Free parking is available on site.
There are 164 guest rooms in this non-smoking facility, and they are well-appointed with plush beds. Cribs or infant beds are available upon request, and rollaway beds can also be provided with an extra charge. The rooms contain microwaves and refrigerators for guest convenience. Plus, larger families or vacationing groups can book adjoining rooms if desired.
The Holiday Inn Express Walnut Creek offers convenient access to many area attractions. With less than a 20-minute walk, guests can visit the Lindsay Wildlife Museum. Plus, the Gardens at Heather Farm and the Ruth Bancroft Garden can be reached with a more intensive walk. Within short driving distance guests will find Broadway Plaza, Sun Valley Mall, Lafayette Reservoir, and Six Flags Hurricane Harbor Concord. The Lafayette Gallery, Castle Rock Park, and the Markham Regional Arboretum are also less than ten miles from the resort.
based on 674 reviews
Policies vary by room type and provider.
Holiday Inn Express Walnut Creek is located at 2730 North Main Street, 1.9 km from the centre of Walnut Creek. Lindsay Wildlife Museum is the closest landmark to Holiday Inn Express Walnut Creek.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Express Walnut Creek.
Yes, Holiday Inn Express Walnut Creek offers free Wi-Fi.
No, Holiday Inn Express Walnut Creek does not offer free parking.
No, Holiday Inn Express Walnut Creek does not offer free airport shuttle service.
Holiday Inn Express Walnut Creek is 7.4 km from Concord Buchanan Fld. Holiday Inn Express Walnut Creek is 27.2 km from Oakland.
Yes, Holiday Inn Express Walnut Creek is a pet-friendly hotel.
Yes, Holiday Inn Express Walnut Creek has a pool on-site.
Holiday Inn Express Walnut Creek has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.