Mdm Hotel City Centre

Location is great. Hotel is modern and clean. Room and bathroom were very clean, modern and spacious. Hot water was available at all times. Beds are comfortable and clean. Staff were friendly and all speak English. There was a small fridge for bottles.

Air conditioner was not working. When we called reception and enquired about it later in the evening around 8pm, after returning to the room it was already known that it was not working and yet we were still put in that specific room. The ad for the room clearly said rooms were air conditioned and we had booked a room with air conditioner. During this call we were not offered a room with working air conditioner or any other possible solution for this and merely told as a matter of fact that they were aware it was not working. It was nearly 30 degrees celsius in the city that day and sleeping was almost impossible and we probably only slept 4 hours that evening . Our room faced the courtyard and there were numerous rooms that were dark, and clearly this is an assumption, but it seemed that we could have been moved to a room with working air conditioner and begs the question why were put in a room with no air conditioning in the first place especially when we reserved a room with air conditioning.

Check-in was easy. Room as available even though I was a couple hours early for check-in time.

Beds are rudimentary, though acceptable. Elevators are slow.