Daily cleaning, installation of cabin HEPA filters on flights to Warsaw
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LOT and Air Canada have waived their change and cancellation fees on flights to Warsaw Frederic Chopin. Confirm policies on booking site.
The cheapest airline ticket to Warsaw from Canada in the last 72 hours was C$ 1,244 one-way, and C$ 1,183 round-trip on the route from Vancouver to Warsaw. The most popular route is from Toronto to Warsaw and the cheapest ticket found on this route in the last 72 hours was C$ 761 round-trip.
In general from Canada, Air Canada and LOT fly the most to Warsaw. The most popular route is from Canada, and Air Canada & LOT fly this route the most.
Warsaw Airport is 8 kilometres from the centre of Warsaw. View on Map.
Warsaw is served by Warsaw Frederic Chopin Airport, also commonly referred to as Frederic Chopin, Warsaw Chopin, or simply Warsaw Airport. The airport code is WAW.
There are five bus routes connecting the airport to the city centre with stops at central hotels and streets, four are daily and one travels at night. Bus 175 travels from Chopin Airport to the City Centre. Bus 188 connects the airport to the Metro Politechnika station in the city centre. Bus 148 travels from Chopin Airport to Ursynów-Praga. Bus 331 connects the airport to Metro Wilanowska. Finally, between 11:15 pm and 4:49 am, bus N32 travels from the airport to the Central Railway Station. A one-way ticket costs 3.40 zł (around C$ 1.19).
There are 27 differently sized lockers that passengers can utilize for luggage storage in the arrivals area of Terminal A, behind the bus stop. Baggage can be stored for up to 72 hours. The price varies between 12 zł and 16 zł per day (about C$ 4.21 and C$ 5.62) and travelers can pay with a card or cash.
There are three hotels near Chopin Airport. These are The Renaissance Warsaw Airport Hotel which is a short walk from the airport, the Courtyard by Marriott Warsaw Airport, and the Hotel Hampton by Hilton Warsaw Airport which is 1 kilometre from the airport.
At the arrival hall area, you will find the following car rental companies: Avis, Budget, Car Free, Enterprise, Europcar, Express, Hertz, Panek, Sixt, and Yourrent. Car Net, Global Rent, Green Motion, MM Cars, Rentis, Right Cars, and Surprice are located on the mezzanine level of the arrivals area.
Restaurants in the arrivals area serve fast food, snacks and hot beverages. Paul is located near exit 2 and is open from 4:00 am to 10:00 pm. There is also a McDonald’s near exit 1, open from 4:00 am to 11:30 pm, and a So! Coffee near the train station, open from 7:00 am to 7:00 pm.
Most visitors from Canada need to provide a negative COVID-19 test result and/or quarantine to enter Warsaw.
Read more about travel restrictions for Warsaw
Visitors from Canada are not required to quarantine after entering Warsaw.
Visitors from Canada must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 48 hours before departing to Warsaw.
Current regulations for vaccinated travelers to Warsaw: most visitors from Canada may enter Warsaw but may still need to provide proof of negative COVID test.
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Good crew, food was good for airline food. Entertainment offerings were good."
Cons: "Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats."
Pros: "Flight left on time & arrived on time."
Cons: "Quality of the snack could be improved."
Pros: "Crew was amazing"
Cons: "Entertainment and dinner food"
Pros: "plane was clean"
Pros: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Cons: "How do I book a vegetarian meal??"
Cons: "Seat comfort. Sore behind after 11hrs"
Pros: "The crew was polite and we arrived safely."
Cons: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."
Pros: "The crew was great."
Cons: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."
Pros: "The seats aren’t the greatest"
Cons: "Just the seats"
Pros: "After having read Swiss Airline reviews I was prepared for a difficult and uncomfortable trip from BOS to ZUR. I was pleasantly surprised to the kindness and comfort I found in the economy class of Swiss Airline. Bags were checked in, flight was timely and legroom was satisfactory. I would highly recommended Swiss Airline due to my overall experience."
Pros: "Quick passport control Friendly staff Short waiting time to board"
Pros: "Missed this flight because the first one was late"
Pros: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Cons: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."
Pros: "The crew was nice, they served small sandwiches that were tasty, and the entertainment was average with only magazines, but it was a only 1 1/2 flight."
Cons: "The legroom is cramped a bit."
Pros: "Generally Swiss air was good"
Cons: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"
Cons: "The seats in coach plus and Bussines were terrible"
Pros: "Everything was very good. From the staff, to the food and comfort. Excellent!"
Pros: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."
Pros: "Efficient check-in, boarding and on-board experience. Great seat and entertainment. Food also very decent."
Cons: "I find Swiss’ pricinh policy for on-board internet totallh ludicrous and an outright insult. Also, I sometimes appreciate a bit more empathy in the way things get announced - no announcement for security video or when they disrupt a movie with their Swiss commercial clips - they just turn it on. Not abtreat experience."
Pros: "flight left on time as schedule and the flight staff was absolutely courteous."
Pros: "Crew was nice."
Cons: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."
Pros: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."
Pros: "Good clean service that Swiss is known for."
Cons: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."
Pros: "Flight itself was good, comfortable, staff were professional"
Pros: "short travel time"
Cons: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."
Pros: "The flight attendants were very attentive and professional. Food and snacks were tasty and Proseseco delicious! Upgraded seats were worth it for a long flight."
Pros: "Was a very quick flight."
Pros: "They are the best airline flying to Boston."
Pros: "The way of treatment"
Cons: "The landing was terrible"
Pros: "On time great crew. Free wine that is Swiss air."
Cons: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"
Pros: "Food wag good, plane comfortable"
Cons: "Transfer at Zurich"
Cons: "You charge the ticket and my reservation wasn't there!!"
Pros: "Helpful staff"
Cons: "I was uncomfortable with the space"
Pros: "Courtesy of crew."
Cons: "The wine"
Pros: "Great kosher food!"
Cons: "Leg room"
Cons: "priority luggage arrived in SFO about 30 mins after regular luggage"
Pros: "It was great to have timely service where the staff made sure you were comfortable and pleased with the flight. Great entertainment on board with no technical difficulties. Fantastic experience!"
Pros: "Friendly crew and very professoinal"
Cons: "Old plane"
Cons: "My baggage never made it on my first flight due to a strike by Swiss airlines crew. The flight was delayed and we were told it was because there was less crew and it was taking some time to get our baggage on the plane. Due to the delay, I missed my connecting flight and was rescheduled for a flight the following day. When I went to get my checked bags, I was told they never made it on the plane and were indefinitely in the first city (Barcelona). I was told to file a complaint once I got home (US) and then they'd forward the bag to me. I did not receive my bags until 5 full days later, in which I had to call every single day and ask to place more request to move the bags from one city to the next. If I hadn't stayed on top of it, I surely would not have received my bags. Also, when I checked my bags in Barcelona, I had to pay an extra 75 Euros for having a second bag although the weight limit was not surpassed. The guy at the counter was really nice and didn't want to charge me but due to the strike, the policy was really strict on a one bag limit. That I understand, but I did file a complaint and request to be refunded that 75 Euros since the service that I paid for was not completed on their end until 5 days later. I'm really hoping they refund me but not gunna bet on it."
Pros: "Boarding / deplaning process, well maintained aircraft, good food. Fair price."
Cons: "Cramped seating."
Pros: "Very efficient airline; all goes smoothly"
Cons: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"
Pros: "Everything was great while aboard!"
Cons: "I wished to upgrade to business for aditonal $1000 which resulted in a 15 wait . There was only one person allowed to do that and she was obviously owerwhalmed. I got a smile out of her eventually but the whole process seemed wrong considering the amount of money i spent on that ticket:( Wish whomever I got to first at the counter were able to make the change and spare me the walking around and waiting."
Pros: "very short flight but good and timely. nothing bad to say!"
Pros: "Overall service was excellent and staff was courteous and helpful."
Pros: "Super friendly amazing Flight Attendants!!"
Cons: "plane seats seemed kind of old"
Pros: "On time, pleasant flight attendants, good information about connecting flight"
Pros: "Professional crew, no fanfare, standard was excellence."
Cons: "Faster flight time in air..."
Cons: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."
Pros: "quick and easy flight"
Cons: "no entertainment screens at all!"
Pros: "Great service"
Cons: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."
Pros: "Good experience"
Cons: "Better snacks"
Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Pros: "Not much"
Cons: "Being on time. Trapped in plane for 2 hours"
Pros: "Seats confort for nearly a 5 hours flights were ok. Entertainment system is working good."
Cons: "For a more than $800 ticket on a domestic flight: The flight could have been on time The food is not free and limited Entertainment system: the choice of programs and movies is a little bit too limited."
Pros: "Nothing to like."
Cons: "Cabin was way too hot despite complaining multiple times. Wi-Fi didn’t work the whole flight. The entertainment system was down. Seats uncomfortable. Inept crew. Worst flight I’ve ever taken."
Cons: "Late and bumpy"
Pros: "Good seating, great food, good service."
Pros: "We eventually got to Atlanta."
Cons: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."
Pros: "Crew was amazing."
Cons: "Delayed departure due to late crew arrival. Not a huge deal."
Pros: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."
Pros: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."
Pros: "Military boarded first"
Cons: "Disabled US Veterans should be allowed to board with active and retired military"
Pros: "Friendly staff. Comfortable seats"
Pros: "Take off on time, arrived early, pleasant flight attendant"
Cons: "Had to sit on tarmac after arriving early"
Cons: "Wait time because of Atlanta crowding.Re:hurricaine?"
Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Pros: "The chargers worked in neither airplane."
Cons: "The chargers worked in neither airplane."
Cons: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"
Pros: "Great services ce."
Pros: "It's a fast flight and boarding was quick."
Cons: "The terminal at LGA airlines is terrible."
Pros: "On time boarding, quick, friendly staff, extremely helpful"
Cons: "Gate should be bigger to seat all passengers patiently waiting. Was a mess of people sitting all over the floor"
Pros: "Staff was friendly."
Cons: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."
Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."
Cons: "Customs never to hire more agents to work in the early mornings."
Pros: "On time, and pleasant flight. Flight attendants were first class: very competent."
Cons: "I slept all the way, so can’t say whether anything went wrong with the flight."
Cons: "Not much to read"
Pros: "Not applied"
Cons: "Not applied"
Pros: "We got on the plane and it went to where it was supposed to go."
Pros: "Over all everything specially we got in earlier than expected"
Cons: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."
Pros: "Crew member Lori was exceptional. Great detail to safety and customer service!"
Pros: "I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect."
Pros: "I got upgraded to comfort + which was great. quick flight, was even early"
Pros: "Friendly cabin crew"
Pros: "Fligth were on time"
Cons: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"
Pros: "Same as above."
Pros: "Couldn’t find a thing."
Cons: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"
Pros: "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."
Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"
Cons: "Plane kinda of old. Just cookies and coffee"
Pros: "Plane arrived early"
Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."
Pros: "Nice views on the east side of the flight. Caught Mt. Rainier, Mt. Adams, Lake Tahoe, Yosemite Half Dome, Edwards AFB, downtown LA Free Gogo in-flight wifi allowed Google Maps to work well, though nothing else seemed to load. In-flight magazine was well-written."
Cons: "Flight ran a bit late due to departure congestion."
Cons: "Seats are very small."
Pros: "We flew 1st class and this was out first time on a 767. Wow! Amazing seats that recline as well as foot rests that extend. USB and electrical outlets, bigger tray tables, massaging seats, etc. I had a special meal request and the flight attendant was very professional and pleasant about it."
Cons: "Nothing. It was great!"
Cons: "Connection flight from LAX to Seattle was dropped off of booking completely. When Delta was able to fix the changes in Sydney Australia they put my husbands ticket as a standby instead of putting him in an assigned seat and reported that they couldn't fix it that we would have to wait and get to LAX before the changes could be made again. There was a one and a half hour flight delay from LAX to Seattle. From Sydney Australia to LAX entertainment system didn't work the whole entire flight, they were screaming children the entire flight, and Delta had double booked seats on several different people. There were no apologies and no compensation for any of the incidences."
Cons: "lack of carry on luggage space. very tight. gate agents did not care about the customers. I had to stick my bag under the seat and only half would fit so my feet did not fit with my bag. it was a back pack. I do not prefer checking luggage since I've had so many bad experiences."
Cons: "All was good"
Pros: "Crew was helpful and ver polite and efficient"
Cons: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."
Pros: "Comfortable and Clean"
Pros: "The flight was fine, but there was not enough time to transfer between the gates in Frankfurt. That also did not give us enough time for our luggage to transfer."
Cons: "Longer transfer between flights in Frankfurt"
Pros: "The crew were nice and the service very good. The layover was short."
Cons: "Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390."
Cons: "Impossible to do beter."
Pros: "Smooth flight"
Cons: "Stop overcharge people for 1 luggage :( very disappointed"
Pros: "Same as above."
Cons: "Shortness of the staff at the counter when checking in. We couldn’t preprint our boarding passes and the staff was inconsiderate when we tried to explain why"
Cons: "There was hardly any communication about the delay."
Cons: "I didn’t like selection on movies"
Cons: "This flight from Athens was delayed which caused us concerned for our connecting flight in Frankfurt to Los Angeles. We told the crew and they were not very empathetic about our concern. It would have been great to have announced overhead or even to us personally all the gates to those of us who were getting connecting flights. We were just told to check the board outside once we landed. Lufthansa could have provided excellent service to my family if they had helped us with our connecting flight gate information to navigate the airport terminal we had never been in before. We literally ran to get our connecting flight which was upstairs once we identified the gate # by ourselves."
Pros: "Tout était impeccable."
Pros: "Smooth boarding."
Cons: "Plane packed to the hilt. Tough to find space for cabin luggage."
Pros: "Good staff and food."
Cons: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."
Pros: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."
Pros: "Service, food, and entertainment was great!"
Cons: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"
Pros: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Cons: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"
Pros: "Clean. Friendly staff"
Pros: "Usual good service for economy class on this airline"
Pros: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Cons: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."
Cons: "The passenger behaind, was a tall guy. All the 7 hours flight i had to fight him to allow me puting my back sest dowm on his hearting legs. Why didnt hay extra and seat where it fits his size?"
Cons: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."
Pros: "Flight was on time."
Cons: "I was sitting at the tale end. Seat was extremely uncomfortable. I was trying to rest yet flight attendants and several passengers were talking loud. Crews kept forgetting passengers orders/requests. A lady sitting besides me pushed a call bottom 3 times to get noticed. Flight attendants were too busy chatting with passengers to help other passengers. I have never seen that type of services before."
Pros: "Premium economy gives you extra confort, more space to sleep better."
Cons: "The flight was delayed 40 minutes."
Pros: "I liked the food."
Pros: "Crew was great. I was traveling with infant and they kept us kept us comfortable"
Pros: "nice and polite crew"
Cons: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"
Cons: "Oversold flight."
Pros: "The people in the crew were very nice"
Cons: "The two seats that I paid for were the worst seats I've ever had in a plane They were the back two seats of the plane they were so small you should not have them there. I am a small person I had no room my wife is small she had no room. When the seat in front of me laid-back it almost hit my chest."
Cons: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."
Pros: "I will never use again"
Cons: "Nothing to like , people very rude"
Pros: "good atmosphere at the terminal"
Cons: "Workers at the stores in the airport. The money confusion. best to use credit card not euro... a bit sneaky giving a euro and getting back Polish moneys..."
Pros: "Very nice gate crew and check in people."
Pros: "Faster then any other airline. Supersonic jet ..."
Pros: "process of online check-in - fully automated so just few clicks on link (without entering booking number etc) which I received by email and I was ready to go"
Cons: "bus in Frankfurt"
Pros: "I like Lufthansa. They really know how to take care of their passengers."
Cons: "Fell asleep and didn't get any food, even though the cart was 1 row behind me when I woke up"
Pros: "Promptness, profesional and nice service. Everything overall."
Cons: "The boarding process"
Pros: "direct flight"
Cons: "only one type of food offered. presented in a rude way."
Pros: "No problems at all. Luggage was there a and crew was very polite tried to keep everyone comfortable."
Pros: "quiet on-time flight"
Cons: "Overnight flights are usually a pain in the neck, which is obviously not the airline's fault"
Cons: "The connections for audio wasn'y working, false contact..."
Cons: "The delay and the lack of movies. Seats are very small. I was sitting near a larger passenger and it was very tight. We had over two hours delay for mechanical problems with the plane."
Pros: "Boarding,emtertainment, taking off , landing"
Cons: "Food, little room between seats. Not enough fruits . Overall promising experiance"
Pros: "Great crew for a change, very helpful and pro!"
Pros: "Amazing crew"
Cons: "Food was ok. Seat was crowded. Everything else was excellent."
Pros: "Food is not really included and the seat DONT recline. But the crew were great and boarding was easy"
Cons: "More food , comfortable seats"
Cons: "Customer service from the crew, it could be nicer and better attitude and more positive."
Pros: "The crew was super nice. Everything went smoothly."
Cons: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"
Cons: "The flight was delayed. Food is miserable."
Pros: "Everything. Flying First class is the only way to fly"
Pros: "Nothing the crew was mean and rude I’ll never fly TAP air Portugal again"
Cons: "The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling."
Pros: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Cons: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"
Pros: "Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok."
Cons: "The food could have been better."
Cons: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."
Cons: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."
Cons: "The headphone situation was confusing and no charging ports Fairly comfortable for an older plane"
Pros: "Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!"
Pros: "Very efficient and competent crew. Very much like the A330 plane."
Cons: "On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags."
Pros: "Not much. Check in luggage charges destroyed the experience, this was not disclosed on the ticket itinerary"
Cons: "TAP charges $120 1st checkin bag, this was not disclosed on the itinerary or kayak site when we book the ticket. We expect kayak to refund this."
Pros: "The crew were excellent during the flight."
Cons: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."
Pros: "Crew service was excellent, food even hetter"
Pros: "The better question is what did we not like."
Cons: "Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!"
Pros: "There is enough space between seats. Good selection of movies."
Cons: "Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS."
Cons: "The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options."
Pros: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Cons: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."
Cons: "Bad experience with charged"
Cons: "TV didn't work. A female attendant made me store my hat but didn't make a male passenger."
Cons: "Very salty food. Flight was delayed so I almost missed my connecting flight."
Pros: "Always the good attention."
Cons: "The delay of the flight without announcing it"
Pros: "Everything smooth!"
Cons: "I didnt like the fact that the chairs are so close together. When passenger wanted to incline their chairs it would be too far back to be comfortable for the person behind. And to sit on the plane for a long fight in this uncomfortable position is not good. They need to make sure all chairs a fixed and now obstructing passengers comfortable manner"
Cons: "You can't reach them via phone and they are horrifically slow and difficult to get ahold of."
Pros: "I got to Lisbon on time."
Cons: "just another bus ride"
Cons: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"
Pros: "The staff were really friendly and the flight was as comfortable for me as a transatlantic journey in stage class can be. The food was surprisingly tasty and that Portuguese wine was offered for free made me and the passengers around me feel welcomed and well taken care of."
Cons: "My flight arrived late, apparently, as myself and people on two other connecting tap flights all deplaned after our respective boarding calls had begun. There was no announcement for people with tight connections or about what to do if we couldn't make them. That tap didn't plan out sufficient connection times for the conditions of the airport, and that it was security, not to itself, that did anything to try to expedite is through passport control, etc was disappointing and resulted in several extra hours stuck in the airport for me and for those on one of those other missed flights having to wait overnight for another seat"
Cons: "They were lying about a supposed compensation for denied boarding which was supposed to be handed out in Lisbon. I didn't expect this behavior from grown up people, and such a company in Europe. TAP should be excluded from star alliance."
Pros: "We were late because of delay of the first part of our fly : Zurich - Lisbon, but the fly Lisbon- NewYork waited for us."
Cons: "Our TV didn't work. There is not possibility to charge phone on the fly."
Cons: "Be aware at check-in. It seems TAP never keeps the promise on the seats you reserved/paid for. The seats reserved appear in your e-ticket and in their app after purchase. But at check-in you find you were moved to the back and to the middle. All good seats gone. Has happened frequently with us!"
Pros: "Seats felt smaller than most international flights"
Pros: "Flight was on time and landed safely."
Cons: "Boarding was quite chaotic. Seats were very cramped."
Cons: "The seats did not recline. It was impossible to get comfortable enough to sleep any at all, even though it was an overnight flight. It was also the first intercontinental flight I have ever taken which offered no entertainment whatsoever. I really don't understand why TAP used a plane with non-reclining seats for a five-hour overnight flight."
Pros: "The seats were very comfortable and there was a n extensive selection of great movies to choose from."
Cons: "There were 2 screaming children in the row next to me. The parents did not handle themselves well. On the brightside, the crew did everything they could to help better the situation."
Cons: "Passenger attention not he best"
Cons: "TAP is the worst. I"d rather walk than book a flight with them."
Cons: "The flight was 45 min late and nobody seemed to bother about it"
Pros: "Efficient, courteous flight attendants"
Cons: "attendant kept waking me up to put my seat belt on while i was sleeping"
Pros: "Excellent crew and pilot."
Cons: "No entertainment."
Pros: "Lisbon is a great location to have a long layover, any time of the year!"
Cons: "The customs line for non-EU passengers at the Lisbon airport was absurd..."
Pros: "Crew was kind, not robots. They disciplined the several children running in the aisles throughout the flight as their parents did not. Medal of bravery and honor to them! D"
Cons: "Dirty cabin - floor was filthy with food and wrappers when we boarded. Did not use bathroom as assumed it was same."
Pros: "Late night dinner provided and morning snack"
Cons: "The seats are really hard to sit on (no soft at all) and seem to be made for very short people, so not enough leg support. I was glad it wasn't a 9 hour flight."
Pros: "Basically on time and the employees were very efficient and professional."
Cons: "Having to take a very crowded shuttle bus to the plane."
Pros: "Wine and sparkling wine were better than anticipated, food was better than average;"
Cons: "I am pretty tall, so would have liked my legroom. Also, my luggage was lost, which is unusual. I had a 3h layover in LIS and did not expect luggage would be lost that easily."
Cons: "More comfortable seats"
Cons: "There was no inflight entertainment screen. Would have liked one on a 4-hour flight."
Pros: "It’s not everyday that you get a meal for free on an airline in addition to friendly service. Even though the flight was 7 hours, it was a smooth and enjoyable one."
Pros: "Great service- friendly patient helpful, pilots that kept passengers updated and very reassuring and confident sounding. KAYAK got me perfect seats!"
Cons: "Food wasn’t spectacular, and being limited to credit card purchasing is always a problem for many travellers. Pre-purchasing options are a great option except for last minute wishes."
Cons: "My 5-hour flight was delayed 5 hours. Missed all my scheduled events. I had planned for up to 3 hours of issues (delays, traffic, luggage issues, etc.) and it was still not enough to allow me to make my meeting on time. Additionally, the in-flight entertainment system linked to my seat was defective and only provided sound in one ear."
Pros: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Cons: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Pros: "Wonderful cabin crew"
Cons: "Sadly both legs of my flight were delayed . Runway issues in Vancouver. Weather issues in Calgary ."
Pros: "Some of the roomiest most comfortable seats out there. Lovely staff."
Pros: "Nothing. I fly a lot. This was the worst flight crew ever."
Cons: "The crew was terrible. I know it is a long flight but I had to repeatedly get up to ask for water. Only to find them talking among themselves and sleeping. They NEVER answered a call button, even when a drunk passenger was harassing another passenger"
Pros: "the fact that is was an overnight flight"
Cons: "- Had to sit by the bathroom again! - they ran out of food - seats were uncomfortable"
Pros: "This was not a Luftansa flight!! It was Air Canada Rouge which is a budget airline that doesnt compare to Luftansa"
Cons: "The fact that it said thia was a luftansa flight when in fact it qas not"
Pros: "Not a thing. Not a single thing. Truly no reason to encourage this airline."
Cons: "Absolutely awful experience. Zero entertainment options, save for BYOD which didn't even work for me - never was able to watch more than the first 30 seconds of anything, provided it would work at all. Also the film selection, had it worked, was wretched. Food was bland even by airline standards. Flight was delayed. I'm used to sleeping on these flights, even flying economy, but these seats were even more cramped than I'm used to. Perhaps all this would be forgivable had my flights been cheap, but no - it was about the most expensive trans-Atlantic flight I've had in recent memory."
Pros: "On time great crew"
Pros: "The flight attendant was very nice and smiling."
Pros: "The food needs much improvement and needs to be healthy !!!"
Pros: "The duration of the flight"
Cons: "The staff was rude and inattentive, horrible experience."
Pros: "Air crew was nice. Pilot nice too."
Cons: "Old plane. Smaller seat size than comparable airlines. Terrible food: a slice of oily cske, served in a plastic sleeve, must be the new low for an international breakfast...no individual tvs on the sets....hello, step into the 21st century.... And the selection available via your iPad or laptop and their wifi was small, and old...we had paid to upgrade our economy tickets to the next level, and we expected more...the size of the upgraded seats was not great and there wa no foot rest to put your feet on, which is a significant help to someone who flies so many hours and can assist with circulation...."
Cons: "I did not fly to Montreal and I did not catch flight to Barcelona I am fling again tonight Toronto - Barcelona direct"
Pros: "Quick boarding, flight on time, nice crew."
Cons: "The only thing they serve is water. Still or sparkling. And chocolate bar. Anything else is paid. It's not low fare airline and this should not be happening."
Cons: "THe food as usual on AC flights is only passable. . The warm rolls as advertised are ice cold. Some of your flight attendants can often be rude to customers and many could benefit from attending Weight Watchers as they can scarcely make it down the aisles and often bump into customers."
Cons: "Flight was cancelled after we already were sitting in the plane for 1.5 hour."
Cons: "Food from McDonalds would have been 10 times better than food they served. I ate only 2 bites and it smelled bad and made me feel nautilus."
Pros: "Getting through customs was very easy."
Cons: "The wine is awful ."
Pros: "Crews were very nice. I also liked biscuits."
Cons: "Ground staff was not as nice as the crews."
Cons: "Small plane. Poor service. No real inflight entertainment. Food was terrible"
Cons: "It was cancelled."
Cons: "This plane doesn't have comfort absolutely. I'm a tall man and all three hours of flight I was sitting with open legs Entertainment? You will not have it if your phone wasn't charged. You have to use own phone for watching movies or rent aircanada's tablet"
Cons: "It was canceled"
Pros: "Extra care for passengers"
Pros: "I liked all the assistant they gave to make a person comfortable."
Cons: "That we had no choice for the seat on the plane"
Pros: "Nothing fantastic but it was a good flight even after being delayed a while. Our plane had something wrong so they took us off the plane and we had to wait until they found a new plane for us, thank goodness we were in Canada at the hub where there must've been extra planes."
Cons: "I could not understand one word the stewardess said. I'm not sure if it was an accent thing or a speak too fast too close to the microphone thing but had it been an important message I wouldn't have made it. The music on the entertainment"
Pros: "Flight attendant's were friendly amid the circumstances."
Cons: "Our first flight was cancelled 15 minutes before scheduled take-off. upon being bumped to another flight two hours later, that flight was delayed two hours after an issue during take-off. We remained on the plane while mechanic/engineering staff rectified the problem. We booked a flight to save time on driving. We would have arrived earlier had we drove. I understand things happen, but the airline eneds to take responsibility and show some good customer service. Aside from the pilot, no apology given, no reimbursement offered. Disappinting. Air Canada is now a last-resort option for a frequent flyer like myself."
Pros: "No issues."
Cons: "Everything was cool."
Cons: "My tv didn't work"
Pros: "Early boarding with kids International Toronto terminal very comfortable with plenty of free wifi charging and iPads"
Cons: "No tv did not have app for streaming , did not know when booking that TV only available on your personal device Did not want to pay $10 to rent iPad"
Cons: "Zero communication on status of flight! Just changed the time on flight multiple times but no updates given! Canceled flight 10 hours later! Had to make own hotel reservation in Toronto with only possible reimbursement."
Pros: "All crews were nice and friendly."
Pros: "The staff was accommodating."
Cons: "The flight had two legs: from Boston to Toronto and from Toronto to New Delhi. The layover was 1 hr 6 min, which was tight. After checking in our bags, we found out that the first leg of our flight is 2 hours late, so obviously we couldn't take the second flight. Looking at the TV monitors, I noticed that pretty much ALL Air Canada flights are seriously delayed. Luckily, there was an earlier flight to Toronto (which was scheduled to have already left, but it did not leave because that was delayed, too). The staff put us on that flight and double promised to make sure that our checked in baggage gets transferred to this alternate flight. The checked bags did not get transferred. When we arrived at Delhi, after an exasperating 1.5 hour delay after a 20 hour flight, the airline told us, and many others in the same situation, that our baggage did not arrive, and we have to come the next day to pick them up. The issue was, we were not staying in Delhi, just transiting through it. No luck, the airline said, because the customs have to be cleared at the port of entry. We are still waiting for our baggage. Oh, and if that was not enough, the airline allocated well separated seats for all the members of our family. I'd think it would be a common sense that people who have been booked on the same ticket must be assigned consecutive seats. But apparently Air Canada does not have much common sense. NOT flying with them ever again!"
Pros: "smooth flight, great pilots"
Cons: "Flight attendants unprofessional, airport stuff unpleasant"
Pros: "Leg room is comfortable"
Cons: "Flight had one and half hour delay. I did not get E-mail reminder for Check-in, for my return flight from Toronto."
Pros: "Billy Bishop airport is awesome!"
Cons: "Flight was delayed and crew didn't accommodate a rebooking despite availability .. Although original flight did board soon after."
Pros: "The service was excellent. Our flight into Calgary was delayed due to bad weather in Newark so we missed our connecting flight. Because of this, the airline payed for our hotel room and for a portion of our meals. Everyone was so helpful and kind when it came to answering our questions and helping us make our experience an easier one."
Pros: "We arrived on time, despite the delay in departure (caused by the necessity to off-load a no-show passenger's luggage)"
Cons: "I was given an long explanation why I could not have a whole can of coca cola to drink. I believe, when I spend over $1500, a free coke should be part of the deal. I am glad that I brought my own water, because the service was so limited. There was no entertainment system on board. I suppose the assumption is that everyone brings their won i-Pad."
Cons: "Uncomfortable airplane. Old."
Pros: "I flew Air Canada from Copenhagen to Toronto in June of 2016. Air Canada personnel are friendly, polite, treat everyone as a welcomed guest. Of all the major airline carriers, Air Canada demonstrates consistent exceptional customer service and have set a standard other carriers should yake note and master."
Pros: "All services and most of all excellent customer services."
Cons: "first flight cancelled, second flight delayed so impossible to get the connection. Nobody called me about it, I had to go to ask."
Pros: "Love Air Canada"
Cons: "The crew"
Airlines flying to Warsaw have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Warsaw
Masks required on board, masks provided on flights to Warsaw
Social distancing seating
Middle seats unavailable to book on flights to Warsaw
Testing for antibodies, testing for symptoms for flights to Warsaw
Waiving of change fees. Search flexible flights to Warsaw