Rubbish customer service, can’t be bothered to resolve the issues they made, incorrect room. Manager not bothered.
4 stars
Leonardo Hotel London Watford
31-35 Clarendon Road, Watford, WD17 1JA, United Kingdom
Watford, United Kingdom
See location+44 192 342 2800Photos of Leonardo Hotel London Watford
Overview
The Jurys Inn Watford hotel is located just seven minutes from Watford Junction, with many transport links nearby. This centrally-located property is also close to Watford Indoor Market, Intu Shopping Centre, and the London Euston Station, making it easy to get to downtown London when you stay at this hotel. Also nearby are Cassiobury Park, Warner Brothers Studio Tours, Wembley Stadium, and Vicarage Road. Guests can visit Stanmore Country Park, Northwood Golf Club, and other outdoor attractions during their stay, as well. London-Heathrow Airport is about 30 minutes away.
The Jurys Inn Watford hotel offers 216 non-smoking guest rooms that include complimentary WiFi, in-room climate control, a flat-screen TV with Freeview, large, luxurious beds, in-room coffee and tea service, a selection of pillows, and private baths with complimentary toiletries. The hotel also offers a number of accessible guest rooms. Executive Rooms offer the Full Sky TV package that includes sports and movies, luxury toiletries, a mini-fridge and daily newspapers delivered to the room. These rooms also enjoy early check-in and late check-out privileges.
This hotel has a restaurant and lounge for guest dining and provides complimentary WiFi in all public areas, as well. There is luggage storage available and the 24-hour front desk has a safe for guest valuables. The staff can also provide tourist assistance, including sightseeing recommendations, ticket and tour assistance, reservations, and more. Laundry and dry cleaning services are available at this hotel, which also offers a coffee shop and a multilingual staff that speaks English, Spanish, Polish, Italian, and Arabic.
Latest deals for Leonardo Hotel London Watford
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Leonardo Hotel London Watford
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Health and safety
- Safe
Reviews of Leonardo Hotel London Watford
8.6
Very good
3459 verified ratings
Wonderful
1894
Very good
693
Good
494
Okay
145
Fair
105
Mediocre
46
Poor
82
Summary of reviews
Guests say
Guests appreciated the cleanliness and friendly service of the hotel staff, particularly highlighting their willingness to assist. However, there were significant complaints regarding room assignments, incorrect bookings, and noise disturbances from other guests. Some guests also noted the lack of parking facilities and issues with amenities like air conditioning and room size.AI-generated from customer reviews
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Score by provider
8.6 out of 10
107 reviews
4 out of 10
3 reviews
All reviews
Room not as booked, staff/manager can’t be bothered sorting out there mistake. Just fob you off.
Pros (+) The staff went OUT OF THER WAY to be accommodating, helpful, friendly and generally go "above and beyond" to provide outstanding customer service. Deputy Manager Rob was wonderful as was Ellie and the rest of the staff!!!!!! I also would like to compliment the wait-staff at the breakfasts--they were AMAZING--couldn't do enough for us...every morning and every day of our stay. Jury's Inn is to be c...
Cons (-) The room assigned to us left a lot to be desired. The room we PAID for an upgrade for, was much, much better.
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Location
31-35 Clarendon Road, Watford, WD17 1JA
What's nearby
- Watford Palace Theatre95 m
- New Watford Market121 m
- Watford Colosseum0.5 km
- Hertfordshire Fire Museum0.8 km
- Watford Museum0.8 km
- Vicarage Road0.9 km
- Cassiobury Park1.1 km
- Watford General Hospital1.1 km
- TopGolf Watford2 km
- The Grove Golf Course3.5 km
- Warner Bros. Studio Tour London - The Making of Harry Potter3.9 km
- Watford Town Cricket Club Ground3.9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Leonardo Hotel London Watford
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | C$ 226 |
When to book a room at Leonardo Hotel London Watford
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in WatfordGood to know
Value for money | 8.7 |
|---|---|
Distance to downtown | 0.3 km |
Nearest Airport | London Heathrow |
Distance to airport | 21.2 km |
Everything you need to know for your stay in Watford
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