Hilton London Wembley

It seems that when booking through an agent they are downgrading thei

Nothing special a dry hotel in spite of long standing prior booking for a couple the following draw back we found: 1.No bathroom slippers. 2.Safe allocated for guest use in the room is not prgramable. 2.No traditional card available as in any hotel be hanged on the exteriors of the room door requesting make up the room the only available cards are breakfast menu and don't disturb. 3.soap shampoo,shower gel and coditioner only for one person. 4.No stationery at all no paper or or pencils are available as in traditon . 5.lobby has no even a set of chairs as it used to be when we stayed in the same hotel same time. 6.inspite we have honours membership and we are restaying in the same hotel in less than a year they reluctant to grant us access to the lounge in spite of our prepaid booking. 7.no one botherd to come to clean up the room till we cheked out. CONCLUSION. These types of hotels or similar in the situation I mentioned either they are running in loss or not botherd as long prepaid booking done and especially if done through an agent. Nothing I can say about anything I can remember rather not having the zeal to come back unless things memtioned are sorted out

Nothing I liked in this hotel especially this time.