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C$ 95
West Springfield hotels
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| Low season | September |
|---|---|
| High season | April |
| Average price (weeknight): | C$ 134 |
| Average price (weekend night): | C$ 170 |
cheapest month to stay
18%
expected price decrease
most expensive time to stay
35%
expected price increase
(avg. price over the last 2 weeks)
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(weeknight)
(avg. price over the last 2 weeks)
Fri. & Sat.
(weekend night)
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Best West Springfield hotels
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1
C$ 238+
Overview
Reviews
The Residence Inn Springfield Chicopee is a Gold Award Winning Marriott hotel near Westover AFB,the Eastern States Exposition, Springfield, Mount Holyoke, Elms, UMASS and other area colleges and local corporations. We offer FREE high-speed Internet access and a complimentary hot breakfast buffet daily. Our Chicopee hotel is perfect for attending events or sightseeing in nearby Springfield. Visit attractions like The National Basketball Hall of Fame, “Big E” or the MassMutual Center. Guests are centrally located. While staying at the Residence Inn Chicopee, you’ll enjoy spacious suites that are 50% larger than traditional hotel rooms. Stay fit year-round with our fitness center and indoor swimming pool. Our versatile suites feature separate living and sleeping areas with a kitchen including refrigerator, microwave and coffeemaker (Some units have ovens). Home-like surroundings invite you to relax and feel welcome. Let us host your next stay in Chicopee!
7.5 Good
Pros: Every member of the staff we encountered was friendly and helpful. They went above and beyond to be kind to me and my family, especially the kids, and were quick to respond to requests. Parking was ample, the location is easy to get to, and there are plenty of places to eat around the hotel. The lobby was nicely decorated and a good size. The breakfast was as expected. The room looked nice, clean, and renovated. The kitchen is extremely handy and the appliances were newer.
Cons: There were two main issues with the room. 1. The room had a strong food smell that emanated from the bathroom and never went away. We were told by the front desk it could be the smell of food cooked by the previous person, but it never went away, and in fact became stronger. 2. The pullout bed was by far the most uncomfortable thing my wife and I have ever slept in. We both continuously rolled to the middle, and you could feel every bar. We realize a pullout won't be as comfortable as a true bed, but this was way worse than we should ever experience. Finally, the room for the pool was nice and warm, but the pool itself was pretty cold.
4.0 Okay
Pros: The breakfast and appetizers at night were good quality.
Cons: Did not get the type of room that we expected. The pool was a circus and when we asked for a staff person to swing by, they did not. Lastly, room service knocked on the door at 8:30 am and then walked in when we were asleep
10.0 Excellent
Pros: Very accomodating staff friendly We had a quick stay in town for just the one night for a wake and funeral
9.2 Excellent
Pros: Location to interstate, helpful staff, well maintained facility.
Cons: Couch in living area not comfortable
10.0 Excellent
Pros: stayed in suite 134. Very spacious. We had a family of 4 stayed in the hotel. The bathroom was separate from bedroom and the living room has a clean comfortable full-size sofa bed, thus make the stay with 4 people convenient and comfortable.
10.0 Excellent
Pros: Friendly and location
Cons: Bed was hard not a biggie tho
10.0 Excellent
Pros: My fiancé and I arrived late from Germany. We were very tired and a bit cranky. The front office staff was incredible in greeting and taking care of us. Please pay them more than you do. They saved a relationship in the most difficult of times for us. Knowledgeable, friendly and very professional.
Cons: Evidently, bathing suits are required.
10.0 Excellent
Pros: It is a newer hotel, reasonably priced, and convenient to Northampton and Six Flags. Readily accommodated request for room on specific side of hotel.
Cons: (1) Situated next to major power line "highway", huge power poles running past. (Staff provided room on other side *thumbsup*) (2) Dust/dirt on box spring at wall edge, like it had NEVER been cleaned. Looked gross. Everything else was pristine though.
2
C$ 168+
Overview
Reviews
Visiting MGM Springfield our new Holiday Inn Express is in walking distance. Our new hotel is located next to the Mass Mutual Center and close to the Basketball Hall of Fame. We are convenient to where you want to be! Corporate travelers enjoy our business amenities as we are in close proximity to Liberty Mutual, Price Waterhouse, Cerner Corporation, Newell Brands and Springfield College. Springfield is also home to many wonderful museums such as Smith Art Museum, Wood Museum and the Dr. Seuss Museum; all rated as the top things to do while visiting!. This Springfield Downtown hotel has an indoor heated pool, fitness room, business center, and free parking. Offering an ideal Springfield MA location, much entertainment and activities are within walking distance, restaurants and bistros. The Holiday Inn Express & Suites in Springfield, Massachusetts is conveniently located near the Basketball Hall of Fame, Western Mass Supreme Court, Six Flags New England, the Big E and other area attractions. The hotel is nearby area businesses including Bay State Medical Center, Friendly's Ice Cream, Spalding, Top Flight, Smith & Wesson, Lego, Peter Pan Bus Lines, Hasbro/Milton Bradley, Lenox/American Saw. Nearby colleges, Our Lady of the Elms, STCC, AIC, Bay Path University, Western New England College, Holyoke Community, Mt Holyoke College, Smith College, Westfield State University, Hampshire College, U-Mass Amherst & Amherst College.
9.0 Excellent
Pros: Breakfast was OK, location was great for my needs (MGM & Mass Mutual Center)
Cons: Pancake machine was broken :-( I actually parked at MGM - felt safer
8.0 Excellent
Pros: The location was just one block from MGM. Breakfast was included and offered a great variety. The room was clean, very big.
Cons: The there was urine drops on the toilet seat, other than that the room was very clean. USB ports would have been helpful. Parking was a little sketchy. We took a Lyft at night because of the area!
9.0 Excellent
Pros: Gorgeous room, very comfortable bed and bedding. Loved the reading chair by the bed. Breakfast was really great. Plenty of cold and hot selections. My family enjoyed the pool, small but well equipped exercise room. Pantry for late night hunger pains.
Cons: Room was very clean and newly renovated; BUT Empty shampoo, conditioner, and shower gel in shower. No tissues and dripping shower heads. Front desk staff receptive to me alerting them and brought over supervisor.
10.0 Excellent
Pros: The staff was amazing!!
10.0 Excellent
Pros: The free parking is a huge plus because other hotels charge $18 per night for parking in Springfield. The location is absolutely fantastic. Everything is within walking distance. The room was comfortable and very clean. Free breakfast.
Cons: We loved everything about this hotel and we will be staying there again and would recommend this hotel to anyone wanting to be downtown Springfield.
9.0 Excellent
Pros: How convenient it was to get to everywhere I wanted to go and the staff was great
Cons: Bed pillows were to soft
10.0 Excellent
Pros: is was super close to our venue, all of the staff were extremely helpful and the beds were so comfortable
Cons: our only issue was a silly one- the shampoo and conditioner are in a holder on the shower and looks are deceiving and the one was nearly empty but it won’t stop us from going back
8.0 Excellent
Cons: Parking
9.0 Excellent
Pros: The room was beautiful.
Cons: The walls were thin and I could hear the couple in the room next to us.
8.0 Excellent
Pros: Location and cleanliness
Cons: use of styrofoam (bad for the environment), and front desk's lack of knowledge of the area
10.0 Excellent
Pros: Although our stay was just onr night Our room was amazing
8.8 Excellent
Pros: The room was very nice. Great location downtown.
3
9.5 Excellent (32 reviews)
C$ 251+
Overview
Reviews
Lily's Lodge is your Home away from Home in Western Massachusetts. We are located directly across the street from the Eastern States Exposition Fairgrounds, minutes from downtown Springfield and within 5-15 minute drive to area colleges, Basketball Hall of Fame, and Six Flags. We provide our guests with a newly renovated high-end fully furnished, very affordable 1700 square foot building. Lily's Lodge offers a kitchenette, refrigerator, microwave, dishwasher, farm table for 8, 4 queen beds, a futon, 2 full baths and all the perks of home. Washers, dryers, housekeeping, and breakfast can also be included for an additional fee.
5.8 Okay
Pros: It was clean and a whole house. Although, the owner said something rather concerning. “you are the only ones here so you have the whole place to yourselves” we couldn’t figure out what that meant. Creeped us out.
Cons: It’s in the heart of a not great area.
9.6 Excellent
Pros: It was a good experience for our family. we went there for my daughter's college graduation. It was much better than i expect. The hostel is dedicated to only one team and space for whole house and there are no other room or guest. The hostess is kind and the facility is a luxury hotel. All the kitchen facilities are fully equipped. Except for gas. 2 bed room 2 bath, 4 queen bed. I strongly recommend. The only downside to a somewhat distant from the downtown street.
10.0 Excellent
Pros: Had the whole place to our selves! Two bathrooms, large lounging area, coffee maker, fridge!
Cons: no problems at all :)
10.0 Excellent
Pros: Beautiful space and perfect cleanliness
Cons: Everything was excellent
10.0 Excellent
Pros: When we walked in we were thrilled. It was so modern and spacious and everything just looked inviting. The warm muffins from a friendly owner were a special touch.
Cons: Can’t say anything
9.6 Excellent
Pros: Great location. Big space - very comfortable for our family. Had muffins waiting for us and was very proactive in coordinating and answering and questions I had.
10.0 Excellent
Pros: Lily's Lodge was fabulous! A+++! We had 3 adults and 3 youths in our party. We were there to celebrate my son's 11th birthday with a weekend getaway to Six Flags Fright Fest. All the rooms are extra spacious. There is actually enough bedding for 9 people and everything was super clean. We had a whole house to ourselves! Plenty of parking! All rooms, including bedding, sofas and bathrooms were super clean. The home smelled great when we walked in and there were fresh muffins waiting for us. The contemporary deco was fun while still providing a home away from home feel. The owners have a restaurant named Memo's across the street. We had a fabulous breakfast at Memo's at very reasonable prices. I had mentioned to the owner Christine that it had been my son's birthday the night while we were checking in. The next morning while we had breakfast at Memo's without being asked the owner and restaurant staff surprised my son with a chocolate muffin and candle and a birthday song. It was nice of her to remember and It made the start of his birthday getaway weekend very special. Christine was super attentive to our needs and answered any questions we had as 1st timers there. Lily's Lodge was just 10 minutes from 6 Flags and is right across the street from the annual Big E entrance. While staying at Lily's Lodge it felt like were were truly away yet still had very easy access to the main road which makes it convenient for quick trips to grab last minute items you may have forgotten to pack or just to do some shopping. We look forward to being future guests at Lily's Lodge again. It was a delightful find! Thanks Christine for your hospitality!
Cons: We don't have anything negative to say.
10.0 Excellent
Pros: The owners were so friendly it made staying here that much better
4
C$ 168+
Overview
Reviews
Come visit New England at our Bradley International Airport hotel.The Holiday Inn Express® Hotel & Suites Bradley Airport offers a newly renovated hotel near the Bradley International Airport. Our hotel's amenities include a 24 hour airport shuttle, to help you catch your flight.For registered guests our facilities feature an indoor pool, fitness center, business center with copy and print services, as well as computer access; and thanks to the free internet access we provide throughout the hotel, you will always stay connected. Be sure to start each day with a cup of hot coffee from the free, hot Express Start Breakfast Bar served each morning. Parking is free whilst you are checked in. We are also conveniently located near the Connecticut corporate offices of Ahlstrom, Travelers, PPG, The Morris Group, Alstom Power, C & S Wholesale & United Technologies.In addition, this area features a multitude of attractions. You can drive to Hartford or Springfield and enjoy their shopping and dining districts. The whole family will love exploring the CT Science Center or visiting Six Flags New England with their newest Hybrid Coaster- Wicked Cyclone! The historic Mark Twain House and Harriet Beecher Stowe House will please history buffs, too, and shopaholics can shop their fill at WestFarms Mall or the Shoppes at Buckland Hills.
10.0 Excellent
Pros: The staff was excellent and was certainly concerned about your stay and comfort ***** five stars
10.0 Excellent
Pros: Everything was great.
10.0 Excellent
Cons: no.
8.0 Excellent
Pros: Comfortable beds, and the continental breakfast.
Cons: Not much to do around the hotel
10.0 Excellent
Pros: Bed was Ultra comfortable
10.0 Excellent
Pros: All Was Good, Great Job.
Cons: Good Coffee!
10.0 Excellent
Pros: I was upset that booking online means no parking for flights. The girls at the hotel were amazing helping me out and getting me affordable easy access parking.
10.0 Excellent
Pros: The room was immaculate and very comfortable! Amenities in the room and bathroom were a nice touch.
Cons: Perfect stay
10.0 Excellent
Pros: Staff was excellent best I ever stayed with, hotel was spotless, lots of extras other hotels do not have.
Cons: no problems, was great place, wonderful people.
9.6 Excellent
Pros: Location, cleanliness and professionalism of staff
Cons: Not applicable
8.0 Excellent
Pros: The bed was extremely comfortable!
Cons: The carpet in the hallway was dirty
10.0 Excellent
Pros: Most comfortable hotel experience I've had in years. Excellent bed, large tv and shower with great pressure.
5
C$ 175+
Overview
Reviews
Located in Springfield, Naomi's Inn Bed & Breakfast is a 4-minute drive from Naismith Memorial Basketball Hall of Fame and 7 minutes from Titanic Museum. Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
2.0 Mediocre
Pros: Not much no sign of a breakfast area, back door was hard to open and close
Cons: THE posting on your site was no way near the actual room, and I really didn't feel safe there, I was very disappointed, I didn't say anything to the owner he has my credit card info.
10.0 Excellent
Pros: The bed was fantastically comfortable!!- must have been memory foam. It was quiet except for a few mins of others entering the building . The bathroom was big and clean with plenty of cleansing lotions. The room Temperature was perfect.The Asian room I was in had a large lighted fish tank with bubbling noise of the water, which I was concerned would keep me awake. But the light was apparently on a timer and went out at some point before I went to bed, and the bubbling did not interfere with my sleep. I arrived 10 minutes before the 3-6 o’clock check-in period ended, but had already received a text with info for letting myself in with the keypad entry and it was very simple. The room entry had the same easy to use the keypad. The back end of the lovely Victorian house had a large porch/deck with tables and chairs which I imagine would be lovely In nice weather.
Cons: I needed to leave before the 830 cooked breakfast began. There was some mediocre granola in a jar on the buffet table and some milk and OJ in the fridge which I had for my breakfast- that was all that was available at that time. I would have really appreciated some yogurt or fresh fruit or frozen berries and a better quality granola since that is all that was available to me. Although there was a French press in the bedroom I am a tea drinker and I could not figure out how to get any tea in the buffet area. After hearing rave reviews about the cooked breakfast that is generally offered there I was quite disappointed about my meager breakfast. Also in the evening it would’ve been nice to be able to make a cup of tea. There was a phone number available I could have called but it didn’t seem worth it to bother anyone about that
9.7 Excellent
Pros: My partner was having surgery across the street at Baystate Medical Center, and it was so nice to have a nice place to relax in and not worry about being too far away. It was clean and beautiful, and the staff was really wonderful. Homemade breakfast was amazing, and for folks who can't stick around for it, there's a breakfast bar set up that's better than what you'd find at many other places (including gluten free options).
Cons: My room (Global Fusion) was cold; that was not a problem elsewhere in the inn, and they provided a space heater that solved the problem. Just a warning to others who may get cold that they may want to choose a different room.
10.0 Excellent
Pros: All great! Will go again!
Cons: Nothing
10.0 Excellent
Pros: Everything and everyone were Awesome!
Cons: Nothing
10.0 Excellent
Pros: Marci was helpful in finding great local spots to eat and visit. She was accommodating and patient with my special dietary needs and breakfast was amazing. The beds were very comfortable.
Cons: We loved everything!
9.6 Excellent
Pros: Very nice host Clean
Cons: Frig next to bed, ran off/on all night Poor lighting on either side of bed yet lights in sitting area way too bright. No sitting area or main living area in B&B Couldn't watch TV while in bed
9.7 Excellent
Pros: Myself and my parents made a last minute reservation here while passing through the state. The room we stayed in was so comfortable and felt like home. The breakfast the next morning was phenomenal! We had banana foster with eggs and bacon and we were each served a plate individually. It was impossible to get locked out because we didn't need pesky keys or cards! Everything was done through an electric lock pad and the password is your own phone number! So simple!
Cons: The only downside to the room was the thin walls. Guests definitely need to use a hushed tone if discussing something private in one of these rooms.
10.0 Excellent
Pros: Breakfast was great. Very nicely done by the owner! Very charming place. Videotaped the room and shared with my family because of its charming decor.
Cons: Nothing
10.0 Excellent
Pros: It was very quiet and the room was tastefully decorated. Breakfast was delicious and enjoyed meeting and chatting with the other guests. Our host was very warm and welcoming. The bed was very comfortable.
Cons: I found the bath tub was too high and difficult to get into for someone with limited physical abilities. The sliding glass door made it impossible to sit on the edge of the tub and swivel into it.
6
C$ 180+
Overview
Reviews
The La Quinta Inn & Suites Hartford - Bradley Airport has been awarded the 2017 TripAdvisor Certificate of Excellence award.The La Quinta Inn & Suites Hartford - Bradley Airport is situated between Hartford and Springfield, MA where New England charm and warm hospitality is a tradition. We are located near Interstate 91 and next to Bradley International Airport offering 24 hour complimentary airport shuttle service. Whether traveling for business or leisure, enjoy our stylish comfort, great service, and meaningful amenities.Enjoy the local leisure attractions including a tour of the New England Air Museum or New England's largest amusement and water park, Six Flags New England. Unleash your inner sports fan at the Springfield's Basketball Hall of Fame or see the UConn Huskies on the court at Gampel Pavilion or on the gridiron at Rentchler Field. Spend an afternoon shopping at nearby Buckland Hills Mall or take an outdoor stroll at The Promenade Shops at Evergreen Walk. Attend a concert or show at Hartford's Bushnell Performing Arts Center, Xfinity Theatre, or the XL Center. Our prime location is also ideal for the business traveler, a short drive to Westinghouse, Hamilton Sunstrand, Alstom, Traveler's Insurance, and Konica. We have 104 spacious and beautifully appointed guestrooms and suites boast comfy pillow-top mattresses that will provide you with a relaxing night's sleep. Start your day refreshed and energized after our Free Bright Side Breakfast including hot waffles. Our breakfast begins daily at 4am to accommodate early flights or just someone who wants a jump on the day! Stay connected with our enhanced high speed wireless internet access and our onsite business center. Enjoy a meal at one of the many nearby restaurants or take advantage of our 24 Hour Bright Side Market stocked with beverages, snacks, and meals. Stay and Go Packages are available for your airport short term parking needs. Whether it is business or leisure that brings you to our area, at your La Quinta Inn & Suites Hartford - Bradley Airport you will experience friendly service, comfortable accommodations and exceptional value.
9.0 Excellent
Pros: The staff Then the breakfast
Cons: We stayed 3 different nights and 2 of which stunk of mildewed shower curtains
10.0 Excellent
Pros: The hotel was convenient to stay near Bradley! We loved all of the improvements that were made. The staff was great and so was the shuttle driver!
8.0 Excellent
Cons: Not many healthy options even the oat meal had flavourings
8.3 Excellent
Pros: Very clean and updated. Close to airport
Cons: Loud heating system that kept making a knocking sound throughout the night. There were fairly large gaps under the doors, and with the bright hall lights- it made it a bit tough for sleeping if you are sensitive to light when sleeping.
2.0 Mediocre
Pros: It was very noise and the a/c did not work
Cons: the a/c did not work it was cold
7.0 Good
Pros: Room very clean, staff very friendly and helpful.
Cons: Tv channel selection was a bit week. Couldn't leave a tip for cleaning staff with my card at front desk.
10.0 Excellent
Pros: Hotel clean safe location staff friendly no charge for pets
Cons: Store a tad expensive
10.0 Excellent
Pros: Good breakfast
10.0 Excellent
Pros: The front desk staff persin qhen i checked in was wonderful! Pleasant, accomodating and maanaged several things at once. A pro with a great attitude.
9.0 Excellent
Pros: Clean rooms and super friendly/helpful staff. Close to airport for those early morning flights.
Cons: Nothing to complain about.
10.0 Excellent
Pros: It was conveniently located. Free and reliable shuttle service. Breakfast was yummy.
9.0 Excellent
Pros: Convenience
7
C$ 161+
Overview
Reviews
Find convenient amenities and location at our Tru by Hilton Chicopee Springfield hotel. Our bright and vibrant Chicopee hotel is located just off Mass Pike I 90 E/W, minutes from Springfield and the perfect half way mark between Boston and Albany. Jump start to your day with our abundant breakfast choices. From healthy to indulgent, our ‘Build your Own’ Breakfast includes a toppings bar featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Satisfy your cravings any time of day at our 24/7 Market. Check out the activity in the Hive, our four zone lobby, offering the perfect spot to work, play, relax and eat. Enjoy a game of pool or retreat for some quiet time in one of the semi-private alcoves. Go for an invigorating swim in our indoor pool or burn some calories in our 24/7 fitness center. Affordable travel now comes with unexpected things – like certainty.
10.0 Excellent
Pros: Loved the comfortable pillows and bed
Cons: Restaurant in the hotel
7.5 Good
Pros: Toilet over flowed and since hotel is not staffed well the floor was only dried not cleaned which frankly is not only disgusting but is that to health code??
Cons: Its fine. A little on the pricey side considering its in Chicopee.
10.0 Excellent
Pros: The check-in process was easy, as was check-out. The room was clean and modern. Loved the breakfast and daily newspaper!
Cons: Liked EVERYTHING!
10.0 Excellent
Pros: The layout, decor, location, breakfast, amenities. I loved it ALL!
Cons: No, aside from the fact that I would have appreciated if the house cleaners acted like they cleaned on the first day. I guess because we were staying for 2 nights, all they did was make up the bed and replace the towels. They should clean bathroom and mop
9.0 Excellent
Pros: Lighting, bright hallways, light decor, color scheme, cleanliness and speed of service among many good things.
Cons: Bed and bedding could have been more comfortable. I've stayed in many Hilton Hotels and this one didnt have a comfortable mattress and pillows.
8.0 Excellent
Pros: I like the exercise room and pool. Room was ok in size. Hotel was nice and clean. A lot of jumping from the upstairs room. Other than that I liked my stay. Will do it again some time.
Cons: The jumping from the upstairs room. My husband was charged twice. Overall it was a great stay.
8.0 Excellent
Pros: The lobby was very cleverly done!
Cons: Could have been a little cleaner
1.0 Poor
Pros: I order a stay for one night and could not find my info in the computer was not happy
8.0 Excellent
Pros: location and breakfast
Cons: The night shift front desk woman was more worried about talking to the cleaning staff and we did not get more toilet paper sent to our room after asking twice. I even offered to wait at the desk for it she said house keeping would bring it. They never did
10.0 Excellent
Pros: Clean and spacious
10.0 Excellent
Pros: Quiet & immaculately clean!
10.0 Excellent
Pros: No carpeting and the mattress was very comfy.
Cons: The room was quite narrow.....but acceptable.
8
C$ 193+
Overview
Reviews
The Hampton Inn Chicopee/Springfield hotel is located at the Crossroads of New England, only minutes from Springfield with easy access from both the Massachusetts Turnpike and I-91. This upscale hotel was built with attention to detail, with granite countertops, fireplace and water fountain just as you enter the oversized lobby. Our Massachusetts hotel is also a great spot for your leisure travel. We offer an indoor pool, whirlpool tub, fitness center and sundeck and are conveniently located near Six Flags New England, Basketball Hall of Fame, The Eastern States Exposition Center (The Big E), Yankee Candle, Magic Wings Butterfly and the Dr. Seuss Museum. For corporate guests the Hampton Inn Chicopee/Springfield hotel offers complimentary wireless Internet access in the lobby area and have 2,400 square feet of banquet space for your meeting needs. Every guest is certain to enjoy our "Yankee Hospitality". We love having you here at the Hampton Inn Chicopee hotel in Massachusetts!
10.0 Excellent
Pros: Everytime I stay at this hotel they always deliver. Friendly staff which are very acommadating, rooms are always clean,hallways are quiet and location is convenient especially we with a big Y next to it as well as a Walmart across the street.
8.0 Excellent
Pros: It served our purpose well and we were comfortable and felt safe. The beds were great
Cons: No Cafe
10.0 Excellent
Pros: Everything
Cons: The couch was a little hard, that's about it.
10.0 Excellent
Pros: Clean, convenient..:. breakfast included...free parking... Friendly, respectful staff
Cons: Nothing
10.0 Excellent
Pros: Bed was like a cloud!
Cons: Loud door slams. Not your fault. Thoughtless guests
10.0 Excellent
Pros: Breakfast was amazing jacuzzi tub is to die for always a pleasure staying
8.0 Excellent
Pros: friendly staff. convenient location.
Cons: Was expecting a nicer room given this was a 4 star hotel.
10.0 Excellent
Pros: Its clean, safe and easy! S
10.0 Excellent
Pros: Everything
Cons: Couch was a little hard, wish there was a foot stool to rest you legs.
10.0 Excellent
Pros: Everything was great. Very friendly staff, nice room, clean, great value, and such a great breakfast buffet too.
7.9 Good
Pros: Staff very friendly. Hotel was off the highway and convenient for a one night stay!
4.0 Okay
Cons: Not only did bathroom look grungy it was a handicap room and was disgusted that this was a handicap person would have to put up with
9
C$ 215+
Overview
Reviews
Come visit the newly renovated Homewood Suites by Hilton Hartford/Windsor Locks hotel, less than a quarter of a mile from Bradley International Airport. We are conveniently located within 15 miles of downtown Hartford, Connecticut and Springfield, Massachusetts. Our hotel has easy access to three interstate highways: I-91, I-95 and I-84. The Homewood Suites by Hilton hotel in Windsor Locks offers suites with king beds, two double beds and suites with real wood-burning fireplaces, as well as two-bedroom suites. Featuring exterior and interior entrances for your privacy and convenient close parking to your vehicle. All suites have a fully equipped kitchen, free wireless Internet, HBO, cable and all suites have two separate rooms offering a pullout sofa sleeper in the living room area. Other amenities included during your stay are a free hot breakfast every morning, evening social Monday - Thursday evening from 5:00 - 7:00 pm, outdoor pool, fitness center and a Business Center for your convenience. We also feature a coin-operated laundry, dry cleaning services and our Suite Shop offering last minute items for our guests. Our front desk attendants are happy to offer suggestions to area restaurants, malls and attractions within the greater Hartford/Springfield area. We look forward to welcoming you to our hotel and making your stay enjoyable!
10.0 Excellent
Pros: Great airport location. Quiet. Great value. Awesome breakfast. Staff was extremely helpful and friendly.
10.0 Excellent
Pros: The housekeeping Attendant was awesome she needs kudos for keeping our room spotless. I will be returning back this weekend. Please make sure the same attendant is there for our care. Thank you!
Cons: Everything was excellent!
8.8 Excellent
Pros: Very convenient, nice sitting area, although you need a pillow on the couch.
Cons: Hard to take a left turn onto route 75 the morning.
6.0 Good
Pros: The room was exactly what I was expecting based on the description. The pool was nice and there was a fun little basketball court near the pool.
Cons: The room had a bit of a funny smell and we couldn't open the windows to get some fresh air in the room. Also, there was some noticeable tension among staff members, which was a bit uncomfortable to witness.
8.0 Excellent
Pros: Great location and nice room.
Cons: The evening mixer/meal was horrible. The ice maker in our room did not work, so we had to get ice from the lobby area. No ice buckets so they just threw it into shopping bags. Some of the outside looked to be in need of fixing up/repair.
9.0 Excellent
Pros: The big bed and nice big bathroom
Cons: I thought the room was going to be a little bit bigger
10.0 Excellent
Pros: Room was so nice in appearance. Love the kitchenette, made things easier heating up leftovers etc.
Cons: N/a
10.0 Excellent
Pros: THE STAFF WENT ABOVE AND BEYOND IN WELCOMING YOU UPON ARRIVAL, AND THE ROOM WAS WAS LIKE BEING AT HOME. IN ADDITION TO A VERY GOOD BREAKFAST, THEY ALSO OFFER DRINKS, AND FOOD IN THE EVENING MAKING YOU FORGET YOU ARE STAYING BY AN AIRPORT.
7.0 Good
Cons: That no water or drink venders were in the building had to go to lobby for all
9.2 Excellent
Pros: I did like the room
Cons: The traffic
10.0 Excellent
Pros: Everything
10.0 Excellent
Cons: our air conditioner wasn't working 100%
10
C$ 184+
Overview
Reviews
Situated directly off I-91 in the heart of downtown Springfield, Massachusetts, the newest Hampton Inn & Suites is within 0.5 miles of the MGM Springfield Casino, blocks from the Basketball Hall of Fame and the MassMutual Center and walking distance to several fine restaurants including Max's Tavern, Pizzeria Uno, Plan B Burger and more. Spend your day at close by Six Flags New England or take in the many events at the Big E and Eastern States Exposition grounds, each within an easy 10 minute drive. In addition, our central location provides easy access to major businesses, universities and colleges, such as MassMutual Insurance, Steel Partners, Smith & Wesson, Springfield College, Western New England University, American International College and the University of Massachusetts. Each morning of your stay, savor Hampton's free hot breakfast, featuring our famous, fresh-baked waffles. If you’re heading out early, we offer a quick, healthy breakfast and a bottle of water - all packed in a free Hampton's On the Run Breakfast Bag™ (Monday to Fridays). Our contemporary 550 sq. ft. conference room is ideal for board meetings and training sessions for up to 25 people. Print your flight boarding pass, or check emails with free WiFi in the business center. Exercise in the 24-hour fitness center, or swim in the heated indoor pool. Retire to your comfortable and spacious guest room or suite, equipped with a clean and fresh Hampton bed®, free WiFi, a flat-screen TV, and a generously sized workspace. There's always a friendly face, and free tea and coffee in the lobby 24/7, should you need some advice on things to do in Springfield, MA.
10.0 Excellent
Pros: The place was clean and near from several restaurants
Cons: The air on the elevator and the hall of each flows very cold
10.0 Excellent
Pros: Free breakfast and 12pm check out
9.0 Excellent
Pros: I went to Springfield to go to MGM casino The hotel was with walking distance- great Hotel was very clean and employees helpful. great breakfast
Cons: my problem was that we prepaid our reservation, and was given handy cap room, No tub, very firm mattresses great for them, not for me. Hotel was sold out and could not change our room
8.0 Excellent
Pros: The staff was very nice and helpful. Breakfast was very good with plenty of options.
Cons: The area surrounding the hotel is sketchy.
8.0 Excellent
Pros: New and clean feel. Friendly staff. Great breakfast.
7.0 Good
Pros: The hot breakfast and staff friendliness.
Cons: Only the beds. Were terrible uncomfortable. Woke up with 2 many aches.
10.0 Excellent
Pros: Our room was very large since we had the king bed. The desk staff + cleaning crew were helpful, friendly + accommodating. Breakfast was good. Love making my own waffle. Pool was very warm + refreshing after a long day @ the Big E. Room was clean each day
Cons: I choose the hotel since it was near the Big E. It is also next to a major highway. Our room was on the 4th flr in the front so I got used to the highway noise very quickly. On Sat., 2nd night, traffic was lighter + no problem @ all. We plan to return.
9.0 Excellent
Pros: Pleasant staff, plenty of parking, comfortable bed, decent breakfast
10.0 Excellent
Pros: The pool and Workout Facility were fantastic. The Staff was tremendous! Either one is good.
Cons: I'm not a fan of downtown (anywhere) hotels, so that would be my one complaint. Not really a complaint as I had none of those.
10.0 Excellent
Pros: I stayed at 2 different Hampton Inns in 2 days. I found them to be very consiste and Pleasurable stay.
Cons: No
7.0 Good
Pros: The staff was incredibly friendly and the hotel was in very good shape.
Cons: I was disappointed that there was no hot tub and with the pool and fitness facilities. Breakfast was also extremely lackluster.
10.0 Excellent
Pros: Great Breakfast
11
C$ 178+
Overview
Reviews
Whether a business trip or a weekend getaway, Springhill Suites Hartford Airport/Windsor Locks, promises a refreshingly unexpected stay we know you'll appreciate. Indulge and unwind in our spacious suites designed with separate spaces to relax and get some work done. Then head to our lobby for a complimentary hot breakfast each morning or a beverage from our 24-hour market. Our delicious breakfast lets you indulge in healthy options like scrambled eggs, fresh spinach, whole strawberries and Greek yogurt or more decadent choices including flaky croissants and delicious scones.
10.0 Excellent
Pros: staff very helpful and friendly
Cons: N/A
10.0 Excellent
Pros: Very convenient.n I got in on a late flight, shuttle showed up very quickly and check in was smooth.
Cons: No, I would stay again
10.0 Excellent
Pros: Great pillows. Wonderful breakfast.
Cons: Noise that people made coming in late at night made in hallway.
9.0 Excellent
Pros: The shower pressure was amazing, the place was very clean and the staff were super sweet.
10.0 Excellent
Pros: I loved everything!!!! There’s nothing to complain about. The rooms are amazing and spacious. The customer service is AMAZING they can help make your stay comfortable. I will definitely be coming back!!!
9.0 Excellent
Pros: Loved it all
10.0 Excellent
Pros: The layout of the room was amazing, not to mention the cleanliness and friendliness of the staff. Seriously one of the best hotel experiences I've ever had!
Cons: Everything was breathtaking! The only thing missing for me would be an onsite restaurant/ bar... but that is no fault to anyone but maybe corporate. I truly enjoyed and even took pictures for my kids! Lol
5.0 Okay
Pros: The location is great for late arrivals & early departures to/from Bradley.
Cons: The shuttle service from the hotel was AWFUL. I waited an hour and twenty and was only picked up after a third call to the front desk. I was picked up by the driver and an extremely drunk guest who said they were out on a beer run!
10.0 Excellent
Pros: Everything, The girl at the front desk"Grace" was so kind and professional!! Hank the shuttle driver was s sweetheart!!! I will always stay at your hotel!!!!!
Cons: Nothing
10.0 Excellent
Pros: Met expectations and was a new property ? To me anyway
Cons: Not at all
10.0 Excellent
Pros: Enjoyed the HUGE TV and the cable channels. Loved the seperate shower suite from the toilet !! Great microwave as well.
10.0 Excellent
Pros: Definitely my choice of a hotel when I do business
Cons: Everything was good
12
C$ 320+
Overview
Reviews
The Sheraton Hartford Hotel at Bradley Airport is committed to making your stay as comfortable and convenient as possible. Whether you are looking to catch up on some work or spend some quality time with your family, you will feel right at home when you stay with us. Our location inside the Bradley International Airport is ideal for those flying in and out of New England. We’re highly ranked on TripAdvisor and located near top attractions including the Basketball Hall of Fame, Six Flags New England, and the New England Air Museum. Our pet-friendly hotel features 237 spacious guest rooms, Starbucks® Coffee, and complimentary high-speed internet access. Relax with a splash in our indoor pool or enjoy our fitness center. Dine at Concorde’s, our signature restaurant. Our hotel offers business amenities and is located near UTC Aerospace, American Honda, Amazon, Westinghouse, and other leading Connecticut businesses.
10.0 Excellent
Pros: Very easy access to airport
Cons: Nothing
6.0 Good
Pros: The location can not be beat
Cons: The furnishings are tired and the property is in need of a renovation.
8.0 Excellent
Pros: Good value, great location.
9.0 Excellent
Pros: Same as above. The pool could have been warmer. The pool room was too warm but the water was cold.
Cons: Everything was good. We only stayed so we wouldn't miss our plane the next day.
10.0 Excellent
Pros: large room attached to airport
Cons: no
7.0 Good
Pros: On the concourse, great for those "flights from hell".
9.0 Excellent
Pros: the front desk person was really on top of things. He offered to order a wheelchair for my mother to help her get to airport. He was courteous.
7.0 Good
Pros: Convenient
Cons: Restaurant below expectation. Menu was so-so
10.0 Excellent
Pros: Great to have a hotel at airport when you have late night flight that has been delayed.
4.0 Okay
Pros: Proximity to airport
Cons: the hotel has gone downhill since my last stay. We requested a refrigerator for medicines we had and they said the housekeeper was on break and would contact us. We asked several times and never got a response. The room was ok, but not worth the much higher cost compared to nearby hotels.
5.0 Okay
Pros: Convenient location; parking availabilty for Bradley Airport.
Cons: Way too expensive given the quality of the rooms. Poor value for the cost.
10.0 Excellent
Pros: Convenience to airport
13
C$ 214+
Overview
Reviews
The Hilton Garden Inn Springfield hotel in Massachusetts is located on the grounds of the new Basketball Hall of Fame just minutes away from downtown Springfield and other major attractions such as Six Flags New England, The Big E and Bradley International Airport. The hotel is attached to Chicago UNO's Grill for dinning along with five other award-winning restaurants all on the same grounds. Deluxe accommodations, friendly service and a relaxed atmosphere await our Hilton Garden Inn Springfield hotel guests. Certain to please the busy executive or leisure traveler to Massachusetts are our array of special amenities including: complimentary high-speed Internet access with secure PrinterOn remote printing, in-room hospitality center with microwave, refrigerator, coffee maker, two dual line phones with voicemail and data ports, large work desk, ergonomic chair, complimentary HBO and complimentary USA Today each weekday morning. The Hilton Garden Inn Springfield hotel features a heated indoor pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Springfield, Massachusetts hotel's restaurant, The Great American Grill, serves freshly prepared breakfasts daily. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. There are lots of other fun things to do while in town.Shoot hoops with the stars at the Basketball Hall of Fame. Ride Superman at Six Flags. Make your own candles at the Yankee candle factory. Touch live butterflies at Magic Wings. See the Cat-in-the-Hat at the Dr. Seuss National Memorial. View famous picture book art at the Eric Carle Museum. Experience award-winning performing arts at City Stage & Symphony Hall.or shop at Western Massachusetts largest Mall - only five minutes away from the Hilton Garden Inn Springfield hotel. The Hilton Garden Inn Springfield hotel is conveniently located close to area businesses including Baystate Medical Center, Friendly's Ice Cream, Spalding, Top Flight, Smith & Wesson, Lego, Peter Pan Bus Lines, Hasbro/Milton Bradley, Lenox/American Saw, MassMutual. Nearby colleges, Springfield College, Our Lady of the Elms, STCC, AIC, Bay Path, Western New England, Holyoke Community, Mt Holyoke, Smith, Westfield State, Hampshire, U-Mass & Amherst. ***** Everything. Right Where You Need It. *****
8.8 Excellent
Pros: Close to our venue (MGM) and right next door to restaurant (Uno’s). Friendly staff.
Cons: Decor seems a bit outdated, but everything was very clean.
10.0 Excellent
Pros: Room big and clean
Cons: Coffee
3.0 Mediocre
Pros: Staff
Cons: Next to the train tracks which frequently was used in the middle of the night!
7.0 Good
Pros: The when you're in the hotel you're not worried about where you're at
Cons: Yes the gym equipment is ancient they haven't done anything what the gym for probably 15 years and that's insane for hotel for the size
9.0 Excellent
Pros: Everything was exceptional with our stay
10.0 Excellent
Pros: The staff was inviting, friendly, and accommodating. The kids loved the gift they received at check in.
10.0 Excellent
Pros: Close proximity to highway and casino
6.0 Good
Pros: I liked the location, the kingsize bed and the breakfast buffet. The air conditioning also worked well and it was nice that you could still open a window.
Cons: When I entered the room, there was a strong smell of air freshener that took 5-6 hours to disappear. Also, all night you could hear people slamming doors and toilets seats. You need soft-close toilet seats and door-arms with an air compressor.
8.0 Excellent
Pros: Always a comfortable stay
Cons: $300 plus per night. In January. In Springfield. Really? Tsk. Tsk.
10.0 Excellent
Pros: Clean, plentiful coffee, great breakfast and every member of staff we encountered was very friendly and courteous!
6.0 Good
Pros: Only minutes away from everything we wanted to do.
Cons: No
10.0 Excellent
Pros: The staff was excellent! The place was so extremely clean.
Cons: Nothing I like it all.
14
C$ 178+
Overview
Reviews
Enjoy the amenities that make the Hampton Inn West Springfield hotel the place to stay while visiting western Massachusetts. You'll enjoy complimentary high-speed Internet access, complimentary parking and complimentary HBO. Start your day with our famous breakfast buffet featuring a hot item daily. With our all new ''Cloud Nine'' bedding, a good night's sleep is guaranteed. Rain or shine, our hotel guests enjoy local attractions such as Six Flags New England, Yankee Candle Company, the New England Air Museum, the Naismith Memorial Basketball Hall of Fame, Magic Wings Butterfly Conservatory and much, much more. Located at the Crossroads of New England off of I-91 at Exit 4, our Hampton Inn hotel is easy to get to from any location. The Hampton Inn West Springfield hotel is surrounded by shops and restaurants and is minutes away from downtown Springfield, home to the new Massachusetts Mutual Convention Center. Whether in town for work or play, the Hampton Inn West Springfield's 125 stunningly renovated rooms will welcome you and our friendly, professional hotel staff will make your stay a memorable one. Hampton Inn West Springfield.we love having you here!
8.8 Excellent
Pros: Breakfast and staff were wonderful.
Cons: Beds are too high for a person of short stature, unless you're in a handicapped room.
9.0 Excellent
Cons: We were placed in a handicapped accessible room(we did not request it).My only issue was that the shower head was hand held with no way to attach it above my head to shower hands free - quite inconvenient and tricky to shower without sitting on the stool.
10.0 Excellent
Pros: Everything
Cons: No
10.0 Excellent
Pros: Everything
Cons: Shower handle very hard to pull out
4.2 Okay
Pros: Good location
Cons: Rooms were terrible, some mold in rooms. Doors didn’t close right. Heat didn’t really work. Cleaning carts were always in the hallway. Even at night. Very disappointed
7.0 Good
Pros: Great breakfast, great location.
Cons: The beds were very uncomfortable in the room we had. I always try to book a Hampton because of the comfort of the beds. Unhappy with this Hampton's lack of comfort for sleeping.
8.0 Excellent
Pros: Breakfast. Quiet. Staff.
Cons: Hard to make room cool enough at night (55-60F), especially with the thick comforter provided. Too warm for us to sleep comfortably. Many hotels have this problem.
5.0 Okay
Pros: Beds are always comfortable. Had a hcp accessible room
Cons: The shower we feltnwasnt clean. The handheld had hair sticking to the head. Really gross. A little more attention to the details would go a long way. Hilton wouldn't be happy.
10.0 Excellent
Pros: Room was warm and bed was comfy.
10.0 Excellent
Pros: Like always, the staff is very friendly and professional. The rooms are very nice, except for no bureaus - per say. Two small drawers under TV and those that are side tables to bed. Room I had also had a couch that it more spacious.
Cons: Fridge in room was set at maximum - froze food I had put in the fridge first night - had to throw away. I reset temp down - food put in next day stayed cold and did not freeze. Housekeeping does a good job - but - in the morning they are all jammed in area to go to elevators. Feels like guests are a "nuisance", being in their way. Other hotels, they let guests go in elevators first, then if room, they also come in with their carts. Not this stay.
8.8 Excellent
Cons: Keys have to be reset every day to work in exterior doors
10.0 Excellent
Pros: Everything
Cons: Nothing
15
C$ 149+
Overview
Reviews
Hotel's Amenities in West Springfield, MA, ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".
2.5 Mediocre
Pros: The proximity to other amenities.
Cons: The poor customer service. Now the property is trying to charge me 200 dollars for smoking and I don’t even smoke. The girl on the phone was completely rude, they had no onsite management, but charged my card in enough different ways due to this supposed infraction that my banks fraud department contacted me. The property refused to help with any of these issues and hung up on me. I was forced to contact ihg corporate to get this matter resolved. While checking in on 2/15, I listened to them laugh about charging another guest in room 142 this same fee. In my opinion they probably try and screw whoever they can, I told this to ihg corporate, hopefully they will look into their scheme. Also both the fridge and heat were extremely loud. The heat was so loud I had to shut it off just to hear the tv. I will never stay in this property again, and I suggest everyone avoid it.
10.0 Excellent
Pros: I loved the new beds, the bathroom amenities were great. I only intended on staying one night by the next morning I decided to extend my stay. Friendly and efficient staff!
Cons: Not one complaint
10.0 Excellent
Pros: The customer service was on point. Enrique is always a pleasure to see and he handles everything with professionalism and is always polite and patient!! Best hire!
Cons: Everything was perfect as always!!!!
9.0 Excellent
Pros: We didn’t have breakfast at ur facility,I liked the ease of checking in and ,being able to exit and enter you parking lot
Cons: Nothing , everything was fine
10.0 Excellent
Pros: Everything was spotless. The staff was on point with everything. Any concern all questions where answered with satisfying results!! 10/10
Cons: Everything was perfect as always!!
7.5 Good
Pros: The room included a full fridge with a kitchen setup. Pretty amazing for the type of room I rented.
Cons: Wouldn’t allow my two year old to visit the pool one more tome after check out. He was so excited and I had to tell him no. We had already vacated the room so what was the big deal? Also my credit card was card 20$ more than what the reservation was made for... what is that about?
7.9 Good
Cons: Was over charged
10.0 Excellent
Pros: Tht pool water was warm relaxing was amazing night
16
C$ 243+
Overview
Reviews
Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than seven miles from Vibra Hospital of Western Massachusetts and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, hot breakfast daily and The Mix evening social three nights a week. We look forward to welcoming you to Massachusetts and being your home away from home.
8.0 Excellent
Pros: The fireplace was a nice touch.
Cons: probably not the hotel's fault but someone kept ringing our room phone every 15 minutes from 3-6am.
10.0 Excellent
Pros: This was more of a one bedroom apt. It was really great. I got it on a Sunday night at the same price for the local 2 star hotels. I wished I had booked more nights. Every thing was perfect.
Cons: can't think of any
10.0 Excellent
Pros: Really nice roomy
Cons: Front desk staff was not to friendly
7.0 Good
Pros: Nice hotel; good value.
Cons: Only downside was the hotel was under a major renovation. So, there was a lot noise in the daytime hours.
4.0 Okay
Pros: No pool and too many people
10.0 Excellent
Pros: Raphael at the front desk was on point. Very professional and informative. The rooms were really nice, clean, and spacious. Beds were extremely comfortable and the location was perfect. Would definitely stay again.
Cons: No complaints.
8.0 Excellent
Pros: Rafael was very nice and accommodating. It's near restaurants and the highway. Upgraded rooms. Definitely recommend!
9.2 Excellent
Pros: Room was fantastic
Cons: Was only staying for a night, the pet fee is the same if you stay a week or a night, didn't seem fair
8.8 Excellent
Pros: The rooms were great, the bed was phenomenal nice and clean just little things with the bathroom, but overall very nice.
Cons: The parking area is horrible need to redo the lines and handicap paint because it is faded and the basketball court or tennis courts needs big up date you have people hanging around on the sides just not to inviting. I never saw any security not foreshore if they have one or not.
8.0 Excellent
Pros: Great breakfast and staff.
Cons: It had construction going on. We heard the trucks in the morning.
9.0 Excellent
Pros: It was clean, had a kitchenette and staff was very friendly and helpful
Cons: no
7.5 Good
Pros: Property was very clean and modern. Shower was excellent.
Cons: Walk way needs repair.
Best rooms in West Springfield
1
C$ 149+
Overview
Reviews
Hotel's Amenities in West Springfield, MA, ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".
2.5 Mediocre
Pros: The proximity to other amenities.
Cons: The poor customer service. Now the property is trying to charge me 200 dollars for smoking and I don’t even smoke. The girl on the phone was completely rude, they had no onsite management, but charged my card in enough different ways due to this supposed infraction that my banks fraud department contacted me. The property refused to help with any of these issues and hung up on me. I was forced to contact ihg corporate to get this matter resolved. While checking in on 2/15, I listened to them laugh about charging another guest in room 142 this same fee. In my opinion they probably try and screw whoever they can, I told this to ihg corporate, hopefully they will look into their scheme. Also both the fridge and heat were extremely loud. The heat was so loud I had to shut it off just to hear the tv. I will never stay in this property again, and I suggest everyone avoid it.
10.0 Excellent
Pros: I loved the new beds, the bathroom amenities were great. I only intended on staying one night by the next morning I decided to extend my stay. Friendly and efficient staff!
Cons: Not one complaint
10.0 Excellent
Pros: The customer service was on point. Enrique is always a pleasure to see and he handles everything with professionalism and is always polite and patient!! Best hire!
Cons: Everything was perfect as always!!!!
9.0 Excellent
Pros: We didn’t have breakfast at ur facility,I liked the ease of checking in and ,being able to exit and enter you parking lot
Cons: Nothing , everything was fine
10.0 Excellent
Pros: Everything was spotless. The staff was on point with everything. Any concern all questions where answered with satisfying results!! 10/10
Cons: Everything was perfect as always!!
7.5 Good
Pros: The room included a full fridge with a kitchen setup. Pretty amazing for the type of room I rented.
Cons: Wouldn’t allow my two year old to visit the pool one more tome after check out. He was so excited and I had to tell him no. We had already vacated the room so what was the big deal? Also my credit card was card 20$ more than what the reservation was made for... what is that about?
7.9 Good
Cons: Was over charged
10.0 Excellent
Pros: Tht pool water was warm relaxing was amazing night
2
C$ 178+
Overview
Reviews
Enjoy the amenities that make the Hampton Inn West Springfield hotel the place to stay while visiting western Massachusetts. You'll enjoy complimentary high-speed Internet access, complimentary parking and complimentary HBO. Start your day with our famous breakfast buffet featuring a hot item daily. With our all new ''Cloud Nine'' bedding, a good night's sleep is guaranteed. Rain or shine, our hotel guests enjoy local attractions such as Six Flags New England, Yankee Candle Company, the New England Air Museum, the Naismith Memorial Basketball Hall of Fame, Magic Wings Butterfly Conservatory and much, much more. Located at the Crossroads of New England off of I-91 at Exit 4, our Hampton Inn hotel is easy to get to from any location. The Hampton Inn West Springfield hotel is surrounded by shops and restaurants and is minutes away from downtown Springfield, home to the new Massachusetts Mutual Convention Center. Whether in town for work or play, the Hampton Inn West Springfield's 125 stunningly renovated rooms will welcome you and our friendly, professional hotel staff will make your stay a memorable one. Hampton Inn West Springfield.we love having you here!
8.8 Excellent
Pros: Breakfast and staff were wonderful.
Cons: Beds are too high for a person of short stature, unless you're in a handicapped room.
9.0 Excellent
Cons: We were placed in a handicapped accessible room(we did not request it).My only issue was that the shower head was hand held with no way to attach it above my head to shower hands free - quite inconvenient and tricky to shower without sitting on the stool.
10.0 Excellent
Pros: Everything
Cons: No
10.0 Excellent
Pros: Everything
Cons: Shower handle very hard to pull out
4.2 Okay
Pros: Good location
Cons: Rooms were terrible, some mold in rooms. Doors didn’t close right. Heat didn’t really work. Cleaning carts were always in the hallway. Even at night. Very disappointed
7.0 Good
Pros: Great breakfast, great location.
Cons: The beds were very uncomfortable in the room we had. I always try to book a Hampton because of the comfort of the beds. Unhappy with this Hampton's lack of comfort for sleeping.
8.0 Excellent
Pros: Breakfast. Quiet. Staff.
Cons: Hard to make room cool enough at night (55-60F), especially with the thick comforter provided. Too warm for us to sleep comfortably. Many hotels have this problem.
5.0 Okay
Pros: Beds are always comfortable. Had a hcp accessible room
Cons: The shower we feltnwasnt clean. The handheld had hair sticking to the head. Really gross. A little more attention to the details would go a long way. Hilton wouldn't be happy.
10.0 Excellent
Pros: Room was warm and bed was comfy.
10.0 Excellent
Pros: Like always, the staff is very friendly and professional. The rooms are very nice, except for no bureaus - per say. Two small drawers under TV and those that are side tables to bed. Room I had also had a couch that it more spacious.
Cons: Fridge in room was set at maximum - froze food I had put in the fridge first night - had to throw away. I reset temp down - food put in next day stayed cold and did not freeze. Housekeeping does a good job - but - in the morning they are all jammed in area to go to elevators. Feels like guests are a "nuisance", being in their way. Other hotels, they let guests go in elevators first, then if room, they also come in with their carts. Not this stay.
8.8 Excellent
Cons: Keys have to be reset every day to work in exterior doors
10.0 Excellent
Pros: Everything
Cons: Nothing
3
C$ 243+
Overview
Reviews
Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than seven miles from Vibra Hospital of Western Massachusetts and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, hot breakfast daily and The Mix evening social three nights a week. We look forward to welcoming you to Massachusetts and being your home away from home.
8.0 Excellent
Pros: The fireplace was a nice touch.
Cons: probably not the hotel's fault but someone kept ringing our room phone every 15 minutes from 3-6am.
10.0 Excellent
Pros: This was more of a one bedroom apt. It was really great. I got it on a Sunday night at the same price for the local 2 star hotels. I wished I had booked more nights. Every thing was perfect.
Cons: can't think of any
10.0 Excellent
Pros: Really nice roomy
Cons: Front desk staff was not to friendly
7.0 Good
Pros: Nice hotel; good value.
Cons: Only downside was the hotel was under a major renovation. So, there was a lot noise in the daytime hours.
4.0 Okay
Pros: No pool and too many people
10.0 Excellent
Pros: Raphael at the front desk was on point. Very professional and informative. The rooms were really nice, clean, and spacious. Beds were extremely comfortable and the location was perfect. Would definitely stay again.
Cons: No complaints.
8.0 Excellent
Pros: Rafael was very nice and accommodating. It's near restaurants and the highway. Upgraded rooms. Definitely recommend!
9.2 Excellent
Pros: Room was fantastic
Cons: Was only staying for a night, the pet fee is the same if you stay a week or a night, didn't seem fair
8.8 Excellent
Pros: The rooms were great, the bed was phenomenal nice and clean just little things with the bathroom, but overall very nice.
Cons: The parking area is horrible need to redo the lines and handicap paint because it is faded and the basketball court or tennis courts needs big up date you have people hanging around on the sides just not to inviting. I never saw any security not foreshore if they have one or not.
8.0 Excellent
Pros: Great breakfast and staff.
Cons: It had construction going on. We heard the trucks in the morning.
9.0 Excellent
Pros: It was clean, had a kitchenette and staff was very friendly and helpful
Cons: no
7.5 Good
Pros: Property was very clean and modern. Shower was excellent.
Cons: Walk way needs repair.
4
C$ 132+
Overview
Reviews
When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP. Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags® of New England for thrills, rides, and some of the best shopping and dining around. No matter what brings you to this part of New England, from an event at MassMutual Center® to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must. If you’re searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located. The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, there’s always something happening nearby. The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones. Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If you’re here for business, be sure to take some time out to discover the joys of nearby Six Flags® New England! Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel. Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel. Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.
10.0 Excellent
Pros: The best hotel ....
7.5 Good
Pros: Nice room and breakfast. Staff friendly. Close to Big E events.
Cons: Room walls way too thin. Unruly guests too loud in hallway and rooms. TV left on all night and neighbor’s clock radio alarm went on for 15 minutes every hour after 1:00 a.m. Minutes of sleep all night. Did hear Security once for a few seconds which helped in hallway. Rude guests not rude hotel.
5.4 Okay
Pros: Not much
Cons: Someone was banging on my window at 12:00 pm- the people in the next room stayed up with the tv loud until 1:00 in the morning- breakfast was powdered scrambled eggs, ice cold sausage links
9.0 Excellent
Pros: The location was perfect for my travels. Price was good as many other surrounding hotels were much more expensive. I like that breakfast is included.
Cons: Breakfast room was quite small.
9.0 Excellent
Pros: Bright sunny room. Typical quick breakfast offered by most chain hotels.
Cons: Personally I prefer more healthy options. Fat-free yogurt, whole grain options. Hard boiled egg.
7.0 Good
Pros: Friendly helpful staff.
5.0 Okay
Pros: Put on ground floor close to amenities a requested. 1 of 2 double beds very comfy. Room appeared very clean. Lots of storage space.
Cons: Hoping for quiet area, but next door to howling baby. First thought there was a cat in distress outside. Miserable.
10.0 Excellent
Pros: Very inviting environment !
Cons: Honest staffers. Forgot my iPad, contracted me and scheduled shipping to my address.
5.0 Okay
Pros: Location and price were good. Bed was comfortable. Room was quiet. Front desk staff were friendly.
Cons: The free breakfast was underwhelming. Coffee was a "concentrate" machine. Room appeared generally clean, but there was what looked like a coffee stain on part of the bedding. Floor hadn't been thoroughly vacuumed.
8.0 Excellent
Pros: quite and clean rooms
5.0 Okay
Pros: Breakfast was terrible. coffee undrinkable....toaster didn't work. They told us there was a microwave and had to ask to find it in a back room. They were out of items and it was a Sat morning with a busy event near by....very terrible breakfast.
Cons: Breakfast
9.0 Excellent
Pros: Staff was professional
Cons: Rooms were small
