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Value for money
Distance to city centre
|Cleveland Hopkins Intl|
Distance to airport
|"Friendly staff and good location."||(in 42 reviews)|
|"Very clean and nice area."||(in 5 reviews)|
|"Great breakfast selection, location, service."||(in 43 reviews)|
|"Rooms were NOT cleaned."||(in 42 reviews)|
|"Coffee not great and coffeemate horrendous."||(in 13 reviews)|
|"No breakfast, iron, or blow dryer"||(in 5 reviews)|
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Well I had a huge problem with renting a car to actually go to Ohio, so I had to cancel my room. I was not able to get a refund at all which sucks because I paid for a room I didn't even check in to. I was and still am super upset that I lost out on money for this room that was vacant the whole time! I just want my money back!
Rooms were disgusting
80% of the front desk staff were wonderful.
The rooms were disgusting. I drove 17 hours straight from Florida to this hotel and was extremely exhausted. I checked in, and was handed the key to a room on the second floor. I lugged my suitcase up the stairs, opened the door, and discovered a room that was not yet cleaned (it was 6 pm). Dirty towels all over the ground, trash cans over flowing, bed sheets were torn from the bed, etc. I lugged my suitcase back down and went to the front desk. The front desk woman was extremely apologetic and handed me a key to a separate room. The second room appeared okay at first glance, aside from a bug that was left squished on the wall. When I removed the bed sheets to lay down, they CLEARLY were not cleaned. Hair all over the bed, small stains, and the pillows smelled like hair grease. It seems like the housekeeping staff don't clean the sheets, they just make the beds. I was too exhausted at that point to find another hotel, so I had to curl up with my own pillow and sheets which I luckily had in my car. I would NEVER stay here again.
Staff was excellent.
No microwave, fridge or even a hair dryer. I was uncomfortable with the location traveling alone with two kids. Breakfast is a bag with a muffin, apple and water.
Not bad at all
The room was surprisingly nice. Apparently they had just remodeled. Everything was clean and was close to some great shopping and restaurants.
The bathroom was tiny. The wifi didn't work.
base of beds unstable....broken? Room appeared to have gotten the quick clean.
With a stay at Red Roof Inn Cleveland - Westlake in Westlake, you'll be in a shopping district, within a 5-minute drive of Crocker Park and Lake Erie Nature & Science Center. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
based on 671 reviews
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Reviews about Red Roof Inn Cleveland - Westlake
Most Popular Landmarks
- Crocker Park 1 km
- Regal Crocker Park Stadium 16 and IMAX 1.1 km
- Spa West 4.1 km