Quality Inn & Suites Outlet Village

A bit shabby

Pros: The beds and pillows were comfortable. The tv worked. It's conveniently located. Easy parking. Friendly staff. The A/C until t worked well and was not too noisy as are some I have experienced in budget hotels.

Cons: By 8:45am, much of the breakfast items were out. By 9am breakfast items were taken away. I feel they should offer breakfast until 9:30 or 10. 9am is too early to end it. Also, the carpeting was fraying in spots. There was a water issue on our first morning - the shower was hot only. There was no other option- it was either take a really hot shower, way too hot, or none at all. This was fixed for the rest of my stay. My room lacked an ironing board and iron. I called for one, waited 35 minutes, called again, was told "oh, I forgot, I'm so sorry" and waited 10 more minutes for it to be brought to my room. Lastly, since it's not the level of vote for room service, they should have more vending machine options. They have a machine for drinks, and a very old machine for snacks...very old...like an antique...with about 20 snack items. Overall, the hotel needs a little facelift, and a little more attention to the breakfast.

Pros: Very little. It was close to where I wanted to go, but others were closer

Cons: Horrible! Dirty, smelly, old and noisy. Without a doubt the worst hotel I have stayed in

Pros: It is cheap during holiday when compared to others around that location. The breakfast is fine.

Cons: The whole building is old. The elevator and isle are like 50 years old. And the room is not clean since I found a COCKROACH on the wall!

Water?

Pros: Nothing

Cons: Went to shower and no water then went to call the front desk and no phone. They switched our room for us quickly. Walked into new room and unemptied garbage cans and used toilet awaited us. Had to fix the bed rails as they were not in grooves and therefore bed was unlevel. Went to bed with ac going to wake up to it being off and unable to turn back on. Best part of room was upgraded TV.

Don't waist your money

Pros: Very dirty and rat smells and very poor customer service and very old and no maintenance at all I won't recommend it please pay a little more and get something else but this is not good

Pros: The mall was not far from the hotel.

Cons: I paid for a room w/ a microwave/fridge and only had the microwave upon check in. I had to keep asking about the fridge that came hours later. Hotel staff walked in on me and my boyfriend and didn't apologize. Carpet in room had cigarette stains and burns