Good to know
|Distance to city centre||4.1 km|
|Nearest Airport||Xi'an Xianyang|
|Distance to airport||24.9 km|
|"Nice hotel, enjoyed very much."||(in 21 reviews)|
|"Large nice room, friendly staff."||(in 46 reviews)|
|"Near to a big shopping mall"||(in 6 reviews)|
|"Fitness center had no fans"||(in 4 reviews)|
Time of year
Show reviews that mention
|big shopping mall||in 12 reviews|
|breakfast buffet||in 18 reviews|
|chinese restaurant||in 12 reviews|
|close to subway||in 30 reviews|
|comfortable bed||in 22 reviews|
|desk staff||in 66 reviews|
|excellent service||in 24 reviews|
|fitness center||in 8 reviews|
|great location||in 34 reviews|
|nice hotel||in 31 reviews|
|nice room||in 57 reviews|
|swimming pool||in 14 reviews|
|warriors||in 5 reviews|
Breakfast was to a large scale with lots of choice options for different cultures. Clean and tidy. Room service options run 24/7. The hotel is next to the subway so if your sightseeing you can get anywhere fast.
Two smaller details. The swimming pool was not kept to a standard that this hotel should expect. Equipment for cleaning has been left around the edges of the pool. The two smaller pools were not full and the jacuzzi button not working with the level of water below the water jets. Very different from the pictures posted online. My wife's birthday was during this trip and I asked the lady at the front desk if they could prepare something for me. The lady kindly suggested she will send a fruit plate. However, it never arrived.
Nice hotel located next to the metro station exit - so even if hotel is not deep in the middle of the city location is very convenient. We got an upgrade (had reserved two superior rooms and got a two-floor suite) so we had great comfort.. Also the concierge and reception staff are friendly and speak adequate English.
Rooms can be little noisy if overlooking the neighbouring buildings' rooftops full with aircon and ventilation machineries. Also the swimming pool was a little small; but these are minor notes on the otherwise great overall experience.
Due to misleading information of room type, I Found room I booked can’t fit my requirements, but the staff of Sheraton give me support after understanding my problem. Great problem resolving skill!
We arrived after midnight tired from traveling all day. The next morning at 9:00 we we’re awakened by the sound of banging pipes from plumbing going on in the bathroom above us. The following night there was no water in our toilet. Maintenance came and then said the manager would call. Minutes later a bellboy came to move us. No call, no warning. This was after 11 pm. We left the next day and no one said anything about the incident.
Clean, good breakfasts, well appointed hotel.
Concierge desk seldom had a concierge. Check in not good, check out absolutely terrible (took 20 minutes and cab driver was threatening to leave). Bar staff inattentive. Swimming pool unavailable.
Sheraton Xi’an North City Hotel, the second Sheraton and modern upscale hotel in this ancient city of China, is located in downtown district, near the municipal administrative region. Our 5-star hotel is within 17 minutes to the main railway station, 20 minutes to the North Station by subway, 40 minutes to the airport, 20 minutes to downtown and walking distance to the beloved Daming Palace National Heritage Park. Our stylish Xi'an hotel features 487 comfortably-appointed guest rooms and suites, three restaurants, bars and lounge, 1,800 square meters of flexible meeting and function space, a indoor heated swimming pool and a fitness centre as well as Shine Spa. We make our guests feel comfortable and relaxed during their stay at our 5-star hotel in Xi'an, China. Sheraton Xi'an North City Hotel is a destination for those seeking relaxing days, colorful nights and exciting business opportunities. At Sheraton, we believe life is better when it's shared.
based on 3,742 reviews
Things to Know
- Friendly atmosphere
- Great shopping
- Good accessibility by car
- Close to public transport
Policies vary by room type and provider.
Reviews about Sheraton Xi'an North City Hotel
Most Popular Landmarks
- Great Mosque of Xi'an 3.3 km
- Drum Tower 3.4 km
- Bell Tower 3.4 km
- Xi'an Bell Tower and Drum Tower 3.4 km
- Beilin Museum 4.2 km
- Xi'an City Walls 4.4 km
|Xi'an Xianyang||24.9 km|