When we arrived to the hotel The receptionist told us that she was going to give us an upgrade (we were happy becuase we weren’t asking for it) so she send us tomroom 3707 ( the smallest room at the hotel, specially for singles). My wife and I were upset about the size, so next morning we went to the front desk and met Joao Reies, great professional who inmediatly changed our room to the one we were expecting it. Thanks to him we had a great night. We want to thank Joao for his actitud and friendly listening to us..
I am an spg gold member and decided to use the gold elite crossover program at the marriott this year, to be honest the gold membership at marriott accounts fpor a lot more than it does at any of the spg hotels. we got an instant upgrade to a high floor "suite-ish" all windows corner room with a magnificent view of the lake, the lounge access guaranteed a full continental breakfast (think hot scrambled eggs, baked beans, breakfast potatoes and a lot lot more not just some cold apps that I usually get at the spg lounges) and full hot dinner - not just some snacks that spg hotels serve. to top it all vegetarian options at every turn. the hospitality was amazing at every step. I definitely recommend this hotel five star service!
Clean and family-friendly.
Nice, pleasant and very accomodating staff, friendly to Americans. Clean rooms with US, UK and EU outlets (along with Swiss). Some rooms have a nice view of the river and the city/train station and park. Room was very clean and
Poor parking facilities. Expensive and difficult to park a "normal" sized car. A 10-15 minute walk to eating areas. Thai restaurant was expensive and so-so.
With chic design, modern amenities and an excellent location, Zurich Marriott Hotel is ready to make your stay in Switzerland truly memorable. We're located on the banks of the Limmat River in the vibrant city center, a short distance from landmarks and attractions including Bahnhofstrasse. All rooms and suites are brimming with perks including deluxe pillowtop bedding, free Wi-Fi access, flat-screen TVs and mini-refrigerators. Upgrade your stay by booking one of our many room pools with access to the newly renovated M Club Lounge, some showcasing absolutely stunning Lake Zurich views. Visit one of our two restaurants for Thai or Swiss cuisine or sip a cocktail at our stylish bar. Plan your next meeting or social event in our extensive venues, which can accommodate up to 650 guests. And explore the best of the city center from our Old Town location. Whatever brings you to Switzerland, we know you're going to be thrilled with your stay at Zurich Marriott Hotel.
Based on 2,757 reviews
Value for money
Policies vary by room type and provider.