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What's human life worth to EasyJet? Only as much as their ticket $

Pros: The crew and the pilot were exceptionally kind and accommodating- I got to see the inside of a cockpit!

Cons: A 1 1/2hr delay with no explanation (in fact, the check in agent told me there was a 20m delay when she obviously knew very well it would be an hour+ since the plane left Gatwick an hour+ behind schedule). Then being herded like cows onto the plane only to discover we'd have to wait another 1 1/2 hrs on the tarmac so that if we could get an earlier departure time we could take it and EasyJet wouldn't have to refund our tickets for wasting 4hrs of our lives.

Cons: Delayed

Horrible customer service!

Cons: We missed our flight due to a customer service line that had about 20 people there right from the start. Afterwards, the crew didn't do as much as lift a finger to help us find another flight. We had to pay an extra $850 for a one way ticket on top of what we already paid. I understand things happen and people miss flights but the fact they had no intention on dealing with our dilemma especially after their customer service team kept us there 45 min to start with makes me not want to do business with them ever again. Save yourself a hassle and do business elsewhere.

Cons: The bait and switch of getting everybody onboard early, closing the doors and then announcing a 1:30 hour delay.

Beware!

Cons: You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all.

Missed flight because of huge lines

Pros: Nothing

Cons: I got to the airport at 445 for a 605 flight. They closed the gate at 5:15. I had to buy another flight for 800 dollars. Don't ever fly with them. It's not worth the cheap price tag.