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Cons: 1 hour delay

Cons: Facilities at gate 12 at Luton were non existent, plenty of money spent on departure lounge to get money out of people but gates were atrocious with no guidance, space or seats

Pros: Isle seat in 2nd row after I paid to carry on a small duffle bag. Only one item allowed.

Cons: Everything about flying and good customer service: at check-in, in-flight service, near on-time flight. (flight was over 45 mins late, difficult for those with connecting flights)

Cons: The only thing I can seriously complain about is the departure board said."boarding" shortly after we landed early, and were to have a 2 hour layover. I had planned to browse a store but when we saw "boarding", we ran across the terminals only to find the information had been false. Uncool!

Cons: It could have been on time

Cons: Seats very uncomfortable for a 4 hour flight and boarding process was chaotic

Pros: Both airports service was catastrophic. Waiting for the stairs, or waiting for the takeoff clearance due to lack of staff in tower (?!?). Very unprofessional from airports with serious trafic

Cons: They changed the gate all of a sudden and did not provide any entertainment or food

Pros: The crew on board was nice. The crew in the terminal however were not very pleasant.

Cons: The seats were incredibly uncomfortable. This was due to them being hunched forward a bit, which made sitting on them for the 1 hour flight uncomfortable. More comfy chairs would be great.

Cons: Easyjet should change their name 'Difficult jet' or 'Delayjet'

Cons: If you EasyJet ever lands or boards on time I want to know about it. #LateJet

Pros: Crew was good.

Cons: Flight was delayed by an hour.

Pros: This flight was very disappointing. We paid extra for extra leg room seats only to get told we couldn’t have ANYTHING with us in our seats, not even a sweater. We had to put all of our items in the overhead bins, including small purses. Staff was not friendly.

Cons: Friendlier staff. Lots of stairs to get to and on plane. We had an elderly person that did have a hard time. Explain certain seats don’t allow any items other than the actual person. I had fragile items and had to store in above bins to be banged around. Luckily this was a short flight.

Pros: Crew were polite

Cons: Take off was over an hours dinner a half l late

Pros: Courteous crew. Helpful at check in.

Cons: No Entertainment. Luggage limits. No food. Selling items during flight.

Cons: One of the crew before boarding was trash.

Cons: Quicker, more efficient boarding. We were standing in line for a long time compared to other flights.

Cons: Both of my flights were at least an hour late

Pros: Crew was fine

Cons: EVERYTHING ELSE

Pros: My flight got cancelled. The crew was extremely rude at the airport. Ended up taking another flight to Luton airport instead of Gatwick. Once landed the luggage pick-up took almost an hour. Then, I had to to take a bus and two trains to get to a hotel in Gatwick. The whole experience was horrible.

Cons: Everything

Cons: Bad leg room, loud guests, bad boarding process.

Cons: Horrible boarding process.

Pros: The crew was AMAZING!!

Cons: I missed my flight and no one answered when I tried to call through kiwi

Cons: We were waiting in the bus for a very long time

Cons: Time of departure

Pros: Good price and fairly smooth process

Cons: Carry-on luggage and a personal item should be allowed. Seats should recline. And at least 1 free non alcoholic beverage.