Hotel Benelux

The breakfast was rich and abundant, although it did not contain any sweet pastries or cakes (croissants, Pain au chocolat, etc.). Internet was very quick and worked seamlessly. The position of the hotel was excellent at few minutes walking distance from the Aachen's dom.

The hotel requires a several renovation: the room's carpets are old fashioned and partly eroded by time. The bathroom is minimal and the shower is functioning but - again - old. In fact, the size of the bathroom is below the expected standards: for instance, it was not possible to seat on the WC and keep the door open (at times, I need to contort myself to enter the hotel and seat!). The walls are so thin and/or wrongly isolated that I could see anything happening in the room next to mine: even minimal sounds as opening the bathroom's sink was very loud and resonated in my room, at the level of waking me up during the night. Aachen was hit by a hot wave of temperature. The rooms are not equipped with AC. While I understand the exceptional nature of the situation, guests cannot be left in almost unbearable rooms for the high temperatures, at day and night. The staff was fine but very cold, impersonal and never smiling in any situation, except for a nice young lady in the breakfast room. All of this could have been understandable if I had taken a low-budget accommodation. Instead, the cost was almost 100 Euros per night.