Good to know
|Distance to city centre||11.1 km|
|Nearest Airport||Acapulco Alvarez Intl|
|Distance to airport||1.7 km|
|"Staff and Facilities were just perfect"||(in 16 reviews)|
|"The food was good"||(in 17 reviews)|
|"Fast car delivery service"||(in 4 reviews)|
Time of year
Show reviews that mention
|adult swimming||in 3 reviews|
|children allowed||in 2 reviews|
|dine||in 4 reviews|
|food was good||in 35 reviews|
|geez||in 3 reviews|
|good service||in 19 reviews|
|la isla||in 3 reviews|
|lunch dinners||in 8 reviews|
|order something to drink||in 3 reviews|
|spoon was dirty||in 4 reviews|
|staff very helpful||in 32 reviews|
|swimming laps||in 3 reviews|
|swimming pool||in 11 reviews|
They charge you extra at the check in, something they say "is for the staff".
The facilities themselves were nice, however many things were in a state of disrepair in the room.
The toilet in the bathroom had a valve that would run constantly. It took playing with it to get it to stop. I reported this to the housekeeping staff, but it was not fixed. The drain in the sinks were slow/stopped up, and needed unclogging. On check-in the safe did not work. They did dispatch someone promptly to fix this issue. The room remained quite humid for most of the stay, even with the A/C running consistently. It made everything have a damp feel. Even my clothes in my suitcase picked up a damp/mildewy smell by the end of the stay (3-nights).
Palacio Mundo Imperial has all installations of a 5 star hotel. International standard.
If you have a room above the big pool area to the interior you will suffer great noise. There is an outside air conditioning for the whole hotel which runs day and night. It makes a tremendous noise as if 20 lorries would stand next to your bed with their motors running.
We had the all-inclusive package but we were disappointed that only two or three restaurants were open from a possible six. We were told this after we had already paid the all-inclusive package.
Very nice staff and the pools are very nice
The food by the pool buffets very bad also the food is ok but not very good
Palacio Mundo Imperial in Acapulco, is located in the Mundo Imperial complex. (Forum Mundo Imperial, Promenade and the convention center Expo Mundo Imperial). The hotel is located in the exclusive Diamante Area, 0.4 miles from La Isla Shopping Village, 7.6 miles from Revolcadero Beach and 1.6 miles from General Juan N Alvarez International Airport (ACA). The business area is 16.6 miles away. Palacio Mundo Imperial offers 814 rooms and Suites with marble floors and contemporary furniture, distributed in two separate towers. Scala Sea ClubLocated in one of the most regional places of our Riviera Diamante, a new meeting point for all young people and families where the goal is to spend an unforgettable afternoon, full of music, dining experiences and good DJs in front of a spectacular view our "Playa Bonfil Acapulco".A perfect place for those guests and clients who wish to enjoy the sun, sea and sand, on a relaxing afternoon enjoying the light of the sunset.
based on 3,995 reviews
Things to Know
- Friendly service
- Nice building
Policies vary by room type and provider.
FAQs when booking at Palacio Mundo Imperial
Where is Palacio Mundo Imperial located?
Palacio Mundo Imperial is located at Boulevard Barra Vieja N.º 3, Col. Plan de Los Amates, 11.1 km from the centre of Acapulco. Playa Revolcadero is the closest landmark to Palacio Mundo Imperial.
When is check-in time and check-out time at Palacio Mundo Imperial?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Palacio Mundo Imperial.
Does Palacio Mundo Imperial offer free Wi-Fi?
No, Palacio Mundo Imperial does not offer free Wi-Fi.
Does Palacio Mundo Imperial offer free parking?
No, Palacio Mundo Imperial does not offer free parking.
Does Palacio Mundo Imperial offer free airport shuttle service?
No, Palacio Mundo Imperial does not offer free airport shuttle service.
How far is Palacio Mundo Imperial from the airport?
Palacio Mundo Imperial is 1.7 km from Acapulco Alvarez Intl.
Can you bring pets to Palacio Mundo Imperial?
No, pets are not allowed at Palacio Mundo Imperial.
Does Palacio Mundo Imperial have a pool?
Yes, Palacio Mundo Imperial has a pool on-site.
Reviews about Palacio Mundo Imperial
Most Popular Landmarks
- Playa Revolcadero 4.8 km
- Jardin Botanico de Acapulco 10.2 km
- Capilla de la Paz 10.5 km
- Playa Icacos 11.2 km
- Playa Condesa 14.4 km
- Amazing World 15.3 km
|Acapulco Alvarez Intl||1.7 km|