A busy place
I liked the location and the friendly staff.
I didn't like the bed, the fickle air conditioning which worked part of the time, the small bathroom, the hidden blackout curtains, the street lamp outside my window, the baby and intrusive neighbors on the other side of my door and the toilet paper. I also didn't like sleeping until noon the first day because we had no idea there were blackout curtains until the front desk informed us the following morning. I had forgot the toilet paper I had bought since they had the cheaper brand and also my watch because I didn't sleep well the following night due to the air conditioning not working correctly and the weird noises it was making. I had enough and got up and left very early the second morning. It was a brutal 12 hour drive that day with very little sleep. Thankfully there were two of us so one of us could sleep in the car while the other drove.
Staff was very helpful and accommodating, even after the website we booked through (getaroom.com), completely messed up our reservation! Breakfast was great.
My only complaint was that the beds were way to soft!
Clean and convenient
Located nr. Expressway, clean and comfortable. Located in the old part of Albuquerque.
Quiet room, comfy beds, smelled pleasant, staff friendly. Breakfast was good. Decorated nicely.
Good stay for the price
everything was true to the description online. Delicious was breakfast and loved the $5 coupon. Location was right off the highway. Fitness facility was good enough. High-quality staff.
The walls of the room were pretty thin. We could hear our neighbors and the cleaning staff in the morning.
It's comfortable, the staff is friendly, the price and location are great.
Nice southwest theme. Interesting art - especially the local art behind the front desk, and even better, the explanation of it to the left of checkin. The complementary breakfast was generous, and the waitress/hostess was very nice and accommodating for my wife's special dietary needs. Keep up the good work! Mike Palatas
The latch mechanism for the hand wand of the shower in the handicap room we stayed in (112) was broken - would not lock in position on the vertical slide bar.
Excellent breakfast and value.
Elevators too small for luggage carts
Stayed One Night
Overall, we had a very nice experience. The room was clean, the bed was comfy, the breakfast was delicious. That's the most I look for in a hotel, especially since we stayed for one night during a cross country road trip. It was a wonderful change from sleeping in our car at a rest area.
The only downsides were honestly very minimal, considering we stayed for only one night. I found a small roach in the bathroom that I had to dispose of, and the internet connection was very spotty and, for the most part, nonexistent.
Good and Bad
The bar was comfortable and the cocktails were good. My room was very comfortable, clean, and the bed was great. The housekeeping staff were friendly. The front desk was superb. I love the airport shuttle service.
I didn't like the location. The property was located on a very busy street and the walk to Old Town wasn't pleasant. Twice i had breakfast at the hotel and twice i was brought the wrong item.
The breakfast was excellent & served on real china not that awful plastic or styrofoam stuff...the eggs were the real deal...not the pretend kind from the lsst BW we stayed at. Staff was lovely
A little dark and gloomy in the halls but well maintained
OK room...great breakfast
The included breakfast was excellent. My breakfast burrito was superb.
Bathroom was worn out. Come on...can't you replace a worn out toilet seat?
Stay at one of the Route 66 hotels in Albuquerque, NM, Old Town when you want easy access to the charming sites and convention center in Albuquerque. The Best Western Plus Rio Grande Inn is conveniently located near several attractions and business sites, making it the perfect choice for leisure and business travelers looking fro a comfortable hotel near Old Town. Enjoy the rich culture and wealth of dining and shopping options within minutes of our property. All of our non-smoking rooms and suites are designed with your needs in mind. You’ll also enjoy deluxe amenities including concierge service, an outdoor heated pool and a fitness center featuring a Hoist® weight machine and cardio equipment. Enjoy meals at our very own Albuquerque Grill serving Southwestern and American fare or order room service to enjoy meals in the comfort of your room. The Zia Lounge on the property is also open for dinner every day and is the perfect place to enjoy cocktails and good company. You’ll find several bistros, modern dining destinations and fast food restaurants within a few blocks of the hotel. If you’re here on business, enjoy easy access to the Albuquerque Bio Park, convention center and other downtown business sites. We offer airport shuttle service and onsite meeting space that can accommodate up to 240 guests. Our convenient location near I-40 makes it easy to travel to area offices and downtown entertainment venues during a business trip. Whether you’re in town for the International Balloon Festival or want to tour Albuquerque museums, enjoy all the comforts of home at our Route 66 hotel. Book your room at the Best Western Plus Rio Grande Inn on bestwestern.com to take advantage of our Low Rate Guarantee.
Based on 1,602 reviews
Policies vary by room type and provider.