Pros (+) Location and bed
Cons (-) We were put in the room on the main level right by the elevator so it was extremely noisy
3 stars
Four Points by Sheraton Asheville Downtown
Photos of Four Points by Sheraton Asheville Downtown
Overview
Situated 15 minutes away from the Asheville Regional Airport, Four Points by Sheraton Asheville Downtown provides comfortable accommodation for guests. It features 150 smoke-free rooms spread over 5 floors. The rooms offer amenities such as air conditioning, coffeemakers, alarm clocks, ironing facilities, hair dryers, free designer toiletries, and flat-screen TVs with satellite channels. Upgraded suites come with added living space and breathtaking view of the Blue Ridge Mountains. Adjoining rooms are also available on request.
Guests get to start the day with a buffet or continental breakfast. The hotel's on-site restaurant, Chop House, also offers a wide selection of dishes for lunch and dinner. In addition, guests can dine at nearby options including, the French-leaning Bouchon, Mellow Mushroom and the Brasilia Churrasco Steakhouse—all of which are situated within a 0.2-mile radius.
Alongside free Wi-Fi and free parking, the hotel provides several amenities. Guests can handle their business and hold meetings with the use of the hotel's business center, conference space, and meeting rooms. A seven-day-a-week fitness center provides a place for guests to work out. Other services provided include limo/town car service and dry-cleaning services.
Conveniently situated in the heart of Downtown Asheville, the hotel makes a suitable pick for tourists and business travelers. It’s 3 minutes from the Asheville Community Theatre and 8 minutes from the U.S. Cellular Center. It’s also within an 11-minute walk from The Orange Peel, a 3-minute walk from the Thomas Wolfe Memorial and less than 100m from the Asheville Masonic Temple.
Latest deals for Four Points by Sheraton Asheville Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Four Points by Sheraton Asheville Downtown
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Basketball court
- Gift shop
- Eco tourism
- Casino
- Golf
- Hunting
- Horse riding
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Interconnected room(s) available
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Family friendly
- Cribs available
Fitness
- Fitness centre
Pool
- Pool
Reviews of Four Points by Sheraton Asheville Downtown
7.6
Good
1172 verified ratings
Wonderful
456
Very good
235
Good
193
Okay
92
Fair
87
Mediocre
39
Poor
70
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, but many expressed dissatisfaction with noise levels and cleanliness in their rooms. Some mentioned issues with outdated facilities and unpleasant odors, while others enjoyed the amenities like free parking and breakfast options.AI-generated from customer reviews
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Score by provider
7.6 out of 10
761 reviews
7.6 out of 10
228 reviews
8.4 out of 10
4 reviews
7.6 out of 10
14 reviews
All reviews
Pros (+) Great hotel at a reasonable price in a fabulous location!
Pros (+) Very good location with accessible parking. Hotel is nice. Excellent value compared to others downtown.
Cons (-) Not the most updated rooms.
Pros (+) The room was a good size. They allowed pets. The crib was well built. The linens were very clean.
Cons (-) We were put in the first room on the bottom floor. It was very loud. It was hard for our 13 month old to sleep and even too loud for us to sleep. The staff wasn't very nice. They almost seemed upset that the hotel was full with evacuees. We had to call the main number to get a group discount applied. The onsite manager had refused to give it to us.
Cons (-) Crummy gym, continental breakfast
Pros (+) Great location, close to downtown Nice bar in the lobby everyone was friendly
Cons (-) Shower pressure was terrible Elevator was so loud I felt sorry for the people in the 45 rooms down from it Seemed like
Cons (-) The site is a step down from a Hampton. It's liveable but basic in all regards. Clanking noises all night, I think from pipes. Water took no kidding 10 minutes to warm up, not hot. Very very little water pressure. It was clean, cheap but I expected more in this space. Not doing a 100% renovation really hurts the Sheraton brand here. Lovely warm staff. Older building, old infrastructure. I wasn't u...
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Pros (+) It was in a good location to walk to downtown restaurants and breweries if you enjoy the hippie scene that downtown Asheville has to offer.
Cons (-) The fire alarms went off in the middle of the night on and off for an hour. When I called the desk to ask if there was an emergency the concierge seemed oblivious to the fact that it was the middle of the night and all of the guests were being woken up by loud alarms. He was entirely unapologetic-- and there was no emergency. Every time I was about to fall back asleep the alarm went off again. Not...
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Pros (+) Location is great, staff are very helpful. Fabulous location if you want to walk into downtown Asheville. However it's not as nice as the normal 4 Points - everything is clean but a bit outdated.
Pros (+) The bed was very comfortable.
Cons (-) Bathroom sink counter too small
Location
22 Woodfin Street, Asheville, NC 28801
What's nearby
- Thomas Wolfe House148 m
- Harrah's Cherokee Center – Asheville340 m
- Asheville Art Museum400 m
- Basilica of Saint Lawrence0.4 km
- Asheville City Hall0.5 km
- The Orange Peel0.8 km
- St. Mary's Episcopal Church1.6 km
- Beth Israel Synagogue1.7 km
- Botanical Gardens at Asheville2 km
- Overlook Castle2.1 km
- University of North Carolina at Asheville2.2 km
- Smith-McDowell House2.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Four Points by Sheraton Asheville Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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See most recommended stays in AshevilleGood to know
Value for money | 7.8 |
|---|---|
Distance to downtown | 0.4 km |
Nearest Airport | Asheville Regional |
Distance to airport | 17.9 km |
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