|"Wonderful friendly and helpful staff!"||(in 162 reviews)|
|"The location is absolutely incredible!"||(in 183 reviews)|
|"Close to shops and restaurants!"||(in 26 reviews)|
|"Air conditioner in room very loud."||(in 7 reviews)|
|"Room smelled like a wet dog."||(in 79 reviews)|
|"Was not aware of breakfast."||(in 22 reviews)|
|great location||in 474 reviews|
|staff was very friendly||in 363 reviews|
|room was clean||in 258 reviews|
|downtown asheville||in 224 reviews|
|front desk||in 119 reviews|
|breakfast included||in 101 reviews|
|walking distance to downtown||in 88 reviews|
|free parking||in 84 reviews|
|good price||in 56 reviews|
|restaurants and shops||in 46 reviews|
|easy walk||in 40 reviews|
|easy access||in 32 reviews|
|bed was comfortable||in 30 reviews|
|air conditioner||in 11 reviews|
|dark roast||in 5 reviews|
|four points||in 5 reviews|
Location and bed
We were put in the room on the main level right by the elevator so it was extremely noisy
Great hotel at a reasonable price in a fabulous location!
Very good option for downtown Asheville
Very good location with accessible parking. Hotel is nice. Excellent value compared to others downtown.
Not the most updated rooms.
Hurricane evacuation vacation
The room was a good size. They allowed pets. The crib was well built. The linens were very clean.
We were put in the first room on the bottom floor. It was very loud. It was hard for our 13 month old to sleep and even too loud for us to sleep. The staff wasn't very nice. They almost seemed upset that the hotel was full with evacuees. We had to call the main number to get a group discount applied. The onsite manager had refused to give it to us.
Crummy gym, continental breakfast
Adequate place for the cost
Great location, close to downtown Nice bar in the lobby everyone was friendly
Shower pressure was terrible Elevator was so loud I felt sorry for the people in the 45 rooms down from it Seemed like
Cold, low pressure water
The site is a step down from a Hampton. It's liveable but basic in all regards. Clanking noises all night, I think from pipes. Water took no kidding 10 minutes to warm up, not hot. Very very little water pressure. It was clean, cheap but I expected more in this space. Not doing a 100% renovation really hurts the Sheraton brand here. Lovely warm staff. Older building, old infrastructure. I wasn't unhappy but it could be much better if they invested in the property.
It was in a good location to walk to downtown restaurants and breweries if you enjoy the hippie scene that downtown Asheville has to offer.
The fire alarms went off in the middle of the night on and off for an hour. When I called the desk to ask if there was an emergency the concierge seemed oblivious to the fact that it was the middle of the night and all of the guests were being woken up by loud alarms. He was entirely unapologetic-- and there was no emergency. Every time I was about to fall back asleep the alarm went off again. Not what I'm looking for when I'm on vacation.
Not the usual 4 points
Location is great, staff are very helpful. Fabulous location if you want to walk into downtown Asheville. However it's not as nice as the normal 4 Points - everything is clean but a bit outdated.
The bed was very comfortable.
Bathroom sink counter too small
Location was great. Pet friendly. Comfortable bed.
Bathrooms were in desperate need for an update
The room was clean
They mentioned the free bottle of water in the room....hopefully that is enough because there isn't any more anywhere. 1 floor has vending, almost everything sold out. Also shower didn't work right. Not the worst by far but definitely way too much for what you get.
Situated 15 minutes away from the Asheville Regional Airport, Four Points by Sheraton Asheville Downtown provides comfortable accommodation for guests. It features 150 smoke-free rooms spread over 5 floors. The rooms offer amenities such as air conditioning, coffeemakers, alarm clocks, ironing facilities, hair dryers, free designer toiletries, and flat-screen TVs with satellite channels. Upgraded suites come with added living space and breathtaking view of the Blue Ridge Mountains. Adjoining rooms are also available on request.
Guests get to start the day with a buffet or continental breakfast. The hotel's on-site restaurant, Chop House, also offers a wide selection of dishes for lunch and dinner. In addition, guests can dine at nearby options including, the French-leaning Bouchon, Mellow Mushroom and the Brasilia Churrasco Steakhouse—all of which are situated within a 0.2-mile radius.
Alongside free Wi-Fi and free parking, the hotel provides several amenities. Guests can handle their business and hold meetings with the use of the hotel's business center, conference space, and meeting rooms. A seven-day-a-week fitness center provides a place for guests to work out. Other services provided include limo/town car service and dry-cleaning services.
Conveniently situated in the heart of Downtown Asheville, the hotel makes a suitable pick for tourists and business travelers. It’s 3 minutes from the Asheville Community Theatre and 8 minutes from the U.S. Cellular Center. It’s also within an 11-minute walk from The Orange Peel, a 3-minute walk from the Thomas Wolfe Memorial and less than 100m from the Asheville Masonic Temple.
based on 656 reviews
Policies vary by room type and provider.
Guests with existing Four Points by Sheraton Asheville Downtown reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Four Points by Sheraton Asheville Downtown for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Four Points by Sheraton Asheville Downtown is located at 22 Woodfin Street, 0.5 km from the centre of Asheville. Asheville Theatre is the closest landmark to Four Points by Sheraton Asheville Downtown.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Four Points by Sheraton Asheville Downtown.
Yes, Four Points by Sheraton Asheville Downtown offers free Wi-Fi.
Yes, Four Points by Sheraton Asheville Downtown offers free parking.
No, Four Points by Sheraton Asheville Downtown does not offer free airport shuttle service.
Four Points by Sheraton Asheville Downtown is 18 km from Asheville Regional. Four Points by Sheraton Asheville Downtown is 83.8 km from Greenville.
Yes, Four Points by Sheraton Asheville Downtown is a pet-friendly hotel.
Yes, Four Points by Sheraton Asheville Downtown has a pool on-site.
Four Points by Sheraton Asheville Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.