Bridge Hotel

Nothing

There are many things not to like about this hotel. It is old, no air con, very noisy - the walls are paper thin, facing a busy street and people in the restaurants nearby. If it had not been for my custom-made earplugs, I would not have gotten any sleep. Now to the worst part, the people running the hotel do not speak English AT ALL. For a whole day the wifi was down, after several attempts to explain the problem I was told that it was me that was the problem .. in Italian of course. It was not till someone Italian explained the problem to the hotel that it was resolved. Then at check-out, the hotel staff wanted to charge me more than what I had booked the room at a booking.com. They were extremely rude yelling at me in Italian, since my Italian is extremely limited I am not sure what was said. But I think they wanted to charge me more because there were two single beds in the room they gave me. However, I never asked for this. I travelled solo ... why would I want an extra bed. If they did not have a room with with a single bed why did they sell it on booking.com and at least they should have told me at check-in so I could have said no thank you. Well all extremely difficult when no one speaks a word of English. To be honest I do not think this hotel should be allowed on booking.com. It was an extremely unpleasant stay and just stay away.