Great location for the baseball game
Front desk left us on hold for more than 20 mins before we just hung up and went downstairs ourselves
Staff was very friendly and helpful.
Restaurant was chronically understaffed. Groups left without receiving their food due to the long wait.
Loved the location
Besides from the hookers on our floor from room to room, the fighting in the hallway at 1am in the morning and the party going on down the hall with employees and guest with drugs being used
Since the hotel was so big it was very impersonal so I guess that is what you get for a large hotel. The service was Omni the certainly not incredible.
perfect choice for inner harbor getaway
Beautiful accommodations, great view of Camden fields, well priced, pool was nice, coffee bean in lobby, a great place to stay whether it's for business or pleasure! - staff was extra accommodating
View was great of the city. The staff were very friendly and helpful. Would definitely stay and recommend to my friends and family.
Cool room but no bed.
On a business trip - checked in at 2pm and because check-in wasn't for a bit, front desk helped me out. "Upgraded" me to an amazing suitt overlooking Camden yards. It was a rainy cold night, and the orioles were not in town. I can appreciate upgrading someone when neither of the above were factors. The room (667) had great views and hangout areas, BUT NO BED!!! WAS RELEGATED TO A PULL OUT COUCH DESPITE PAYING TOP DOLLAR!!
Great proximity to Camden Yards
Stayed there as we had come in town for an Orioles game. The hotel is across the street from Camden Yards and the gym has an awesome view of the park. Overall nice facilities and upscale feel. It's also a block from the Light Rail station so getting there from BWI is very inexpensive ($1.70) although parking was $35.00 a night of you drove.
Some normal amenities were missing, no breakfast although a Coffee Bean is in the lobby. Charged a fee to use things like the conference room and the business center has the computers set up so the sun is at your back and difficult to read the screen.
Close to O's Park
We traveled here for a one night trip to attend an Oriole's game. The ball park is immediately next to the ball park and you can actually see the park from most of the rooms. It's also abuts the convention center in addition to having its own meeting space. Would be an excellent place for a conference or to stay for an event at the convention center. The coffee bean and tea leaf was excellent and the room was clean enough and pretty comfortable.
Really wanted to use the pool with our baby but it was incredibly cold. That was a big bummer. Also didn't know it was pet friendly and we had a dog that was pretty unhappy near us.
Hilton is not always the best!
The location was great, right next to Camden Yards to see the Orioles baseball game.
Hotel reservation could not be found and they were not helpful. Our room was not cleaned until 3 pm and we needed towels. The indoor pool was cold, not heated and was so cloudy and dirty you could not see in it!!! Coffee shop/restaurant had long lines.
Couldn't even check in 1 hour early. Stayed here due to proximity to Camden Yards so we could park and not have to worry about our vehicle. When we arrived we were told they didn't have room to valet our car because of the game, which is the entire reason we picked this hotel. Whatever. We went to the 4pm baseball game and came back to check in. They gave us keys to a room occupied by another family. Went back to the front desk and was told they had no room for us because of a flood and they were waiting for a room to become available. Said we could go to the pool and then get dinner. While in the pool they told us the restaurant was closing early so we would have to order carryout. We ordered carryout at 9:30pm and didn't receive our food until 11:15pm because we were told to wait in the lobby by the front desk staff and apparently our food was taken somewhere else. My 3 kids aged 5 to 10 were miserable waiting until after 11pm to eat. Finally got into our room around midnight. Complained the next day to the manager and was told we wouldn't have to pay for our stay. It's been over a week and we are still waiting for the credit to our account. Called the accounting department, left message and never heard back from them. When we were there it was very apparent many people were having numerous problems with the hotel including 15 minute waits for the elevator. It was also apparent management is not willing to roll up their sleeves and get things done. They appeared more likely to be found hiding in a back room somewhere.
The location was convenient.
The staff was rude. It took 3 hours to "find" my reservation, it was dusty, dirty, hairy, ac unit wouldn't work and extremely overpriced. At 8 in the morning a woman who worked there put her ear to our door waking us all up tapping and when I opened the door she said she was just checking to see if we were all there. Checkout was at noon.
The Hilton Baltimore hotel lies in the exciting Inner Harbor district downtown, a prime business, historic and cultural district in downtown Baltimore, Maryland. The hotel is directly connected to the Baltimore Convention Center, adjacent to Camden Yards, and across from M & T Stadium, home of the Baltimore Ravens. The Hilton Baltimore hotel is a newly opened property, designed to impress and accommodate every need of today's traveler. HOTEL LOCATION: Walking distance to many of the Baltimore's leading tourist attractions and destinations including: Baltimore's Inner Harbor, Harborplace and The Gallery, Oriole's Baseball at Camden Yards, National Aquarium in Baltimore, Nearby shopping, fine dining, theater Adjacent to the Baltimore Convention Center with direct covered access via pedestrian sky bridge Close to other notable attractions including: M & T Stadium, home of the Baltimore Ravens, Fort McHenry, National Monument, Johns Hopkins University, University of Maryland. HOTEL FACILITIES: Exclusive Hilton Fitness by Precor USA Center, featuring premium cardiovascular and strength training equipment with entertainment, Heated indoor pool, whirlpool & sauna, High-speed Internet access (wired/wireless), data, voice and visual transmission in all meeting rooms, Full-service 24-hour Business Center with computer work stations, copiers, printers, fax machines, Onsite parking available - both self and valet. Daily fees apply. Premier dining in a lively, elegant atmosphere at Diamond Tavern, 60,000 sq. ft. of flexible function space, including 25,000 sq. ft. Grand Ballroom, Junior Ballroom, and additional 20,000 sq. ft. of meeting space.
Based on 2,982 reviews
Value for money
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