Zen Rooms Residency

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The worst “so-called hotel” in my experience. First of all, the hotel pre-authorized my credit card a week before free cancellation period but that’s understandable. Rooms are ok but really old. Bathroom has no airflow system and smell so bad. The bed and sheets were dirty; there were some stain on my pillow case and some hair on my blanket already. Did they even wash the sheets? The worst part is the hotel ran out of water next morning. Can you believe that? Couldn’t flush the toilet. Didn’t had shower on that morning. Lucky we washed our face and brushed our teeth just before the water crisis. Another thing is only the lady owner will smile at you but the other staffs (they literally have only 1-2 staffs in one shift) don’t know how to smile or how to talk to the guests or behave. Overall, if you are planning to stay at this place, think about it again.