Hola Hostal Eixample

Location was really good.

Bathrooms were really dirty and stinky, rooms were stinky as well. It was impossible to open the window even when the air conditioning was off.

Location and free breakfast

Started off wrong as they told me I had no booking when my booking was fully paid. Thankfully I had my booking number and they found it. I was hoping that was the worst part of my stay but it wasn't. The place is filthy and run down. I stayed in the all women's room which was in the basement/lower level. There was one window for ventilation. The washroom and the showers were not cleaned or didn't look like they were cleaned for the 3 days I stayed there. The sinks were always wet because they're was nothing to wipe them down with. There were no hooks or shelves in the washroom and the toilet was leaking. One shower I tried had nothing to put Ur toiletries in. And the other didn't have a lock to keep the door closed. There were no hooks inside the showers and only 1 chair to put Ur stuff on...the sink was always wet. No ventilation in the showers. Also if you open the door to the showers, someone passing by the door in the hallway can just see inside and see people changing as there is no screen or curtain to the outside door. Even the couch in the common room had stains and the microwave was burnt and melted inside. I recieved poor customer service from reception night person. I was standing there to ask a question and he looked at me then just kept doing what he was doing on the phone. He didn't even acknowledge my presence or asked me to wait or excused himself. Overall, very disappointed especially when it came to the housekeeping and maintenance of the place. I will not return unless they renovate the place.