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Friendly and helpful staff.
The location was ok
When I booked I thought I had booked a nice room, they showed me 3 or 4 before they showed me the room I thought I had booked, it had flooded from the air conditioner. They wiped the water away, it was a large puddle that went from one corner of the room to the other. We left the room to walk around and the room had flooded again. We ended up in a sub-standard room, 3 beds instead of the queen in the other room. It was so dirty we couldn’t sleep between the sheets we slept with our clothes in and then booked out the next morning by 8:00 am! I would never recommend this place!
Towels were hard to get. I asked 3 times, the staff acted like I was joking. I had to get angry before we got towels. I asked for coffee and was told to bring my own. I asked where I could get coffee, the clerk shrugged and waved her arm towards the door. I speak Spanish, my wife and our friends are Mexican so no language problems. These people are just complacent. We have stayed at better properties for a much better price.
Air conditioned. Nice pool
Did not have refrigerator as advertised
Fridge smell was so bad even though it did not work that we had to drag it into the hallway. Replacement did not work either. No Wifi anywhere except at the reception area. TV had 20 channels but almost all were only snow and flickering. Bed was very small creaking old wooden rack.
based on 104 reviews
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Most Popular Landmarks
- Barra de Navidad Beach 0.7 km
- Isla Navidad Golf Course 2 km