Hyve Hostel Basel

Gempenstrasse 64, 4053 Basel, Basel-Stadt, Switzerland
+41 61 361 73 09

Cheapest
rate per night

8.7

Excellent
based on 1,496 reviews
Hyve Hostel Basel - Basel, Switzerland
Wed. 25/11
-
Thu. 26/11
Compare vs. KAYAK |

Provider Nightly total
Booking.com C$ 48
KAYAK C$ 59
Opodo C$ 119
Booking.com
KAYAK
Opodo

Good to know

Value for money

8.5

Distance to city centre

1.5 km

Location rating

9.3

Nearest Airport

Basel EuroAirport Swiss

Distance to airport

6.6 km

Rooms

Wed. 25/11
Thu. 26/11

Double Rooms

C$ 108+

Bed type
Provider
Nightly base price
Unknown
C$ 108 per night
Unknown
C$ 116 per night
Unknown
C$ 119 per night

Reviews

Pros

Cons

Traveller rating

439
118
14
6
2

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Sep. 2020
    7.7

    Close to train station and was safe

    Better eating and leisure facilities. Check in closes pretty early.

  • Okay
    Jun. 2019
    4.8

    Nothing besides the location

    I had the absolute worst experience ever! I would never, not in a 100 hundred years recommend this place to anyone. I was arriving quite late, but didn’t think this was an issue as my reservation mentioned you could check-in 24/7. I got to the front door, but it was locked. There was a note that I should have received an email with an entrance code, so I went on their guest Wifi, but unfortunately no email. (The email only came through the day after... yay!) What I did find was another email of the reception to let me know that they charged my credit card. What for?! I wasn’t even there yet!Sure I could’ve guessed it was tourist tax, but still. There was no description, no nothing. There I was. Couldn’t enter and it was midnight. Luckily (?) another hostel guest let me in. Great... but I still had no clue in which room I was. I asked some people, nobody could help me out. “The reception closes at 10:30pm.” I started calling the phone number on the reservation. I called it 4 times, no one answer. Why have a phone number if you’re not planning on answering. Then I found another phone number via Google, same story. Then I left some messages via Facebook. Nothing. Not even the day after. No reply, no phone call back. Nothing! Is this even normal?! Basically if anything ever happens at this place, staff is unreachable and/or refuses to deal with it! Plus, everyone can freely walk in and out, because people let you in anyways?! It then took me another 30min to find someone that actually knew the late check-in keys are kept in the luggage storage. He went in and got my key. Note: this was another hostel guest! All good. I figured: I’m ok, I got inside, I’m in bed, let’s forget about this ordeal. The day after I’m outside all day. I come back at 10:30pm. My key card didn’t work. I couldn’t enter. Again. Same thing all over. Another guest let me in. Tried calling. I gave up after 1 try. Tried my key at my room, nothing. I had to knock until someone let me in. I was actually planning to have a drink, go out. I couldn’t because I couldn’t get back in. This hostel actually ruined my entire Saturday night. What a joke. On top of that, the lady that let me in, told me she had to let another guest in a few days before, because her key card also didn’t work. I’m all for making the world more digital, but please make sure your stuff works and there’s a back-up plan. I don’t think I’ve ever been as pissed as this. Also walls are as thin as paper. And don’t think people care about being quiet after 10pm. Seriously, customer service is unknown and the place is not safe. Do yourself a favor, maybe spend a few bucks more, but go somewhere else. Never coming back here. Update: tried filling a formal complaint through the booking site. Management was again unreachable. - Sorry, these guys are crooks. PLEASE, I beg you, go somewhere else.

  • Excellent
    Aug. 2017
    10.0

    Great location- better hotel

    The atmosphere in the hostel is really fantastic, the staff is friendly and helpful, the price is very reasonable, the rooms are very clean, and there are plenty of facilities like washing machine and dryer, breakfast available for purchase, billiard tables, food and drink and ice cream and a very nice patio with garden.

  • Good
    Jul. 2017
    7.7

    Great location

    Location is great. Eight near the main station and a park. Appreciate the bike rental option.

    Not enough cutlery. Staff was a bit stand-offish. As an American, I'm use to people in the service industry being more warm and friendly. Would have appreciated more information on what all was available. I learned while sitting on the toilet that there is a gym. Overall M the facility is nice and comfortable and I love the location. Would stay there again.

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About

Overview

With a stay at Hyve Hostel Basel in Basel, you'll be within a 10-minute drive of Basel Zoo and St. Jakobshalle. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Limited parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 1,496 reviews

8.9

Cleanliness

8.4

Comfort

8.9

Staff

8.5

Value for money

Check in

3:00 PM

Check out

10:30 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Window
Free Wi-Fi
Electric kettle
Ticket service
Business centre
Reading light
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Disabled Access
Fax/photocopying
Family rooms
Linens
Cribs available
Feather pillow
Grill
Fire extinguisher
Seating area
Laundry facilities
Elevator
Meeting/Banquet facilities
Packed lunches
Library
Free toiletries
Shampoo
Shared bathroom
Shared kitchen
Shared lounge/TV area
Smoke alarms
Shared toilet
Heating
Shower
Special diet menus (on request)
Tour desk
Accessible by elevator
Board games/puzzles
Game room
Slippers
Inner courtyard view
Cycling
Socket near the bed
Key card access
CCTV in common areas
CCTV outside property
No smoking
Kid-friendly buffet
Bar/Lounge
Stovetop
Express check out
Parking
Body soap
Hairdryer
Lockers
Tile/marble floor
Newspapers
Toaster
Toilet
Toilet paper
Outdoor dining area
Children's high chair
Outdoor furniture
City view
Clothes rack
Trash cans
Tumble dryer
Upper floors accessible by elevator
Pool table
Privacy curtain
Dining area
Wardrobe or closet
Kitchen
Designated smoking area
24hr front desk
Washing machine
Storage available

FAQs when booking at Hyve Hostel Basel

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When is check-in time and check-out time at Hyve Hostel Basel?

Does Hyve Hostel Basel offer free Wi-Fi?

Does Hyve Hostel Basel offer free parking?

Does Hyve Hostel Basel offer free airport shuttle service?

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Does Hyve Hostel Basel have a pool?

Photos

All Photos (35)
Bedroom (8)
Lobby (1)
Lounge (1)
Restaurant (2)

Location

Most Popular Landmarks

  • Zoo Basel 0.7 km
  • Fasnachts-Brunnen 1.2 km
  • Schweizerisches Architekturmuseum 1.2 km
  • Historisches Museum Basel 1.3 km
  • Museum für Musik 1.3 km
  • Antikenmuseum Basel und Sammlung Ludwig 1.3 km

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Hotels Europe Switzerland Basel Hyve Hostel Basel