I recently stayed at this hotel, and unfortunately, it wasn't the experience I expected. The hotel is located at the top of what is probably the busiest road in all of Bogota. If you have a good night...
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4 stars
Lancaster House
Photos of Lancaster House
Overview
Family-friendly Bogotá hotel in Usaquén with 2 restaurants This smoke-free hotel features 2 restaurants, a full-service spa, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of towels is available on request. Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 100-cm LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour health club, a spa tub, and a sauna. Children under 15 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Lancaster House
Queen room
Standard Room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Lancaster House
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Family rooms
- Hardwood or parquet floors
- Mountain view
- Storage available
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Kitchen
- Wine glasses
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining room
- Breakfast in the room
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- CD player
- TV
- DVD player
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Golf
- Karaoke
- Pool table
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Hot tub
- Spa and wellness centre
- Massage
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Lancaster House
8.5
Very good
2364 verified ratings
Wonderful
1296
Very good
407
Good
238
Okay
136
Fair
108
Mediocre
65
Poor
114
Summary of reviews
Guests say
Guests generally appreciated the cleanliness of the hotel and the comfort of their rooms, especially in the suites. However, many expressed dissatisfaction with the service, citing issues such as unhelpful staff and unexpected charges. The location received mixed reviews, with some noting it was not very close to the city center but in a nice and safe neighborhood. Overall, while there were positive aspects, the service and some amenities left much to be desired.AI-generated from customer reviews
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Pros (+) Great hotel, location, and especially staff!
Cons (-) Construction times. But no big deal
Pros (+) Stayed in one of the junior suites for 1 night. Very comfortable! No complaints.
Pros (+) Nicely run business class value hotel. Our suite included kitchen, living room with desk and table for eating in. Makes extended stays more comfortable. Breakfast was included and had plenty of variet...
Cons (-) Location on busy Autopista Norte is easy to find, but traffic is heavily congested in front of hotel. If you are sensitive to noise, take a room backside. The bed mattress was very hard...so if you li...
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Cons (-) The whole experience was not good. First day I found the mini bar snacks as if it had little visitors, mice. I was not informed of any tour visit. One of the front desk was not pleasant at all. The la...
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Cons (-) Not too close to city center but neighborhood very nice and safe
Pros (+) The rooms
Cons (-) Not well maintained. Seems like its best days have passed
Pros (+) All the comforts of home
Location
Paralela Autonorte No. 106B - 28, Bogotá
What's nearby
- Military University Nueva Granada1.9 km
- Parque de la 932.2 km
- Centro de Comercio Internacional2.2 km
- Jardín botánico de Bogotá5.7 km
- Parque Metropolitano Simón Bolívar5.9 km
- Estadio Nemesio Camacho El Campín6 km
- Periódico El Tiempo6.9 km
- Universidad Nacional de Colombia7.1 km
- Hospital Universitario San Ignacio7.5 km
- Santafe Shopping Center7.5 km
- Corferias8.2 km
- Colombian National Museum9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 3865
Essential information about Lancaster House
Low season | March |
|---|---|
High season | February |
Average price (weeknight) | C$ 66 |
When to book a room at Lancaster House
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to downtown | 1.2 km |
Nearest Airport | Bogotá El Dorado |
Distance to airport | 10.2 km |
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