Boulder Marriott

Had an issue when we had to use stairs due to power outage. Reported it to management

It is clean and modern.

The price is outrageous given that the room and service isn’t special. The room is clean and current but nothing special. There were no extras unlike other places that include special little things when they charge that much. Desk staff didn’t do anything to make the stay pleasant. That is, when I asked how to get to the shopping area nearby, they directed us to walk along a very busy road before turning into the shopping area. Had we cut over much sooner, we would have seen much more along the way. Little insider tips like how to get a spot at the fire pit, or where to get a good breakfast would go a long way. Answers to questions were curt. No offer was made to print a copy of the bill, and it wasn’t discussed with me. The emailed invoice I received had no charges on it so I just had a zero balance owing. No details at all ! I still don’t know how much was put on my card and have to wait for it to appear on my statement. We arrived late at night and the desk clerk started checking me in then switched to a different member of our party while I just stood there waiting for my key. No instruction about the pool, where to get a towel, how to get in to the gym etc. In general I felt like the staff found guests to be a bit of an inconvenience. The bartenders were nice. In fairness, there seemed to be a lot of events going on in Boulder that weekend. Still, we didn’t feel welcomed.