Liked location with proximity to IX Convention center. Rooms were clean, but poorly lit. Facilities and decor were dated. Pool was not open. Breakfast was mediocre but adequate. Nothing real special about this venue.
2 stars
Best Western Airport Inn & Suites Cleveland
Photos of Best Western Airport Inn & Suites Cleveland
Overview
Book a stay and save at our newly renovated Best Western Airport Inn & Suites Cleveland, a Brook Park hotel that's conveniently located near the Cleveland International Airport, the Cleveland Browns Training Camp, downtown Cleveland, the IX Center, and a 24-Hour FREE shuttle, and much more! Business guests will also enjoy our on-site business services and a close proximity to Ford Motor Company, General Motors and NASA Glenn Research Center. Family reunions and weddings will also love our charming Brook Park hotel. Inside our hotel in Brook Park, Ohio, guests will find spacious, well-appointed accommodations, each featuring free cable television with free HBO® and free Wi-Fi. Guests of our Cleveland area hotel will also enjoy a complimentary hot buffet breakfast each morning, swimming in the heated indoor swimming pool, working out in the exercise facility. Just outside our Best Western Airport Inn & Suites Cleveland in Brook Park, Ohio, our guests will find themselves close to the best area attractions and Cleveland hot spots, including the famous IX Center, the Rock 'n' Roll Hall of Fame, Great Lakes Science Center, Jack Casino, Cleveland Metro Parks Zoo, Greater Cleveland Aquarium, Bodies The Exhibition, Cleveland State University and Baldwin Wallace College. Sports fans will also love being just minutes from catching a Cleveland Guardians game at Progressive Field or Cleveland Browns game at the First Energy Stadium or watching the team practice at their training camp only three miles from the hotel. Local events are held all year long and include the Dew Tour, the Twin Festival, and the Cleveland National Air Show featuring the U.S. Navy Blue Angels.
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Amenities at Best Western Airport Inn & Suites Cleveland
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Business centre
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Toilet with grab rails
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Shared kitchen
- Snack bar
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Hairdryer
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Seating area
- Soundproof rooms
- Lockers
- Telephone
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Cribs available
- Kid-friendly buffet
- Swimming pool toys
- Complimentary breakfast
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
Pool
- Heated pool
- Indoor pool
- Pool towels
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Best Western Airport Inn & Suites Cleveland
7.3
Good
762 verified ratings
Wonderful
261
Very good
111
Good
117
Okay
57
Fair
78
Mediocre
44
Poor
94
Summary of reviews
Guests say
Guests appreciated the hotel's great location near the airport and the cleanliness of the rooms. Many mentioned the good value for the price, with large rooms and bathrooms. However, there were several complaints about the service, including unfriendly staff and issues with breakfast timing. Noise levels and bed comfort were also concerns for some guests.AI-generated from customer reviews
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Score by provider
7.3 out of 10
25 reviews
7.2 out of 10
5 reviews
All reviews
The staff was very friendly and polite I just wish to elevator was working seeing how my room was on the third floor other than that everything was fine.
Pros (+) Cynthia was amazing!
Cons (-) Hard to enter property, better signage needed.
Pros (+) The room was okay.
Cons (-) The elevator was broken and we had to enter by an outside stairwell. It was dirty and very inconvenient. The hotel was a notch below what I would like, but the price was right.
Pros (+) Large suite, very clean, well laid out. Great desk service and airport shuttle, good location near airport and freeways. Good wifi. No noise problems for us.
Cons (-) They were in an extended period of renovating the elevator, so all entry and exit was through the stairways at the ends of the building. This was inconvenient and not very secure. I suspect that when the elevator is finished this issue will be resolved.
Location
16501 Snow Road, Brook Park, OH 44142
What's nearby
- Zero Gravity Research Facility4.3 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Airport Inn & Suites Cleveland
Low season | August |
|---|---|
High season | October |
Average price (weekend night) | C$ 184 |
When to book a room at Best Western Airport Inn & Suites Cleveland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Brook ParkGood to know
Value for money | 7.5 |
|---|---|
Distance to downtown | 0.9 km |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 3.1 km |
Everything you need to know for your stay in Brook Park
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