Butgenbach hotels

Pros: Friendly staff, clean, great breakfast.

Cons: Nothing

Pros: Beautiful and cosy small family run hotel. Room was very spacious, clean and exceptionally warm. Breakfasts fantastic, very various range of choice for diabetics and vegetarians. Wifi stable and fast enough. Parking available at the hotel with no additional costs. All the staff very friendly and helpful in any kind. High reccomendation!!!

Cons: English could be better but we managed :)

Pros: Passion for their guests, and in the night you can drink a wine in a garden.

Cons: All is fine.

Pros: Very friendly staff. You feel like making part of a family. Relax.

Cons: Safe box in the room

Pros: This hotel is a little gem. Very friendly family run in the centerish of town. Room's were emasculate as was the rest of the hotel. Breakfast was fantastic. Thank you.

Cons: friendliness of staff, the quality of the furniture, Breakfast set you up for the rest of the day. All in an very reasonable price.

Pros: Lovely family hotel, quaint little village great restaurants and owner really friendly couldn’t be more helpful. Had an excellent 3 night stay whilst visiting Spa circuit just 20 mins drive.

Pros: The facility was scrupulously clean. It was explained fully so we knew where everything was. The greetings were friendly and great effort was made to suggest eating options around the village. There were about 10 restaurants. We ate at the italian one. The breakfast was very comprehensive and nicely presented and served. This is a great place to stay!

Cons: Nothing. It was a real discovery, as was the town.

Pros: The Hotel was superb, including the Breakfast.

Cons: I felt that the "policy" of only giving you coffee packets on arrival and not replenishing them daily as in all other hotels was penny pinching and even more petty to refuse to give me any extra when requested. After discussions with senior staff the next day this was resolved but it should never have happened in the first place.

Pros: Spacious room with excellent decor. Good variety of good quality foods. Excellent attentive staff.

Cons: Nothing

Pros: Friendly hosts. Excellent breakfast - best on trip, especially for a small hotel. Room was well appointed and comfortable with Juliet Balcony overlooking a nice, well maintained garden. Perfect for overnight stay.

Cons: Nothing to dislike.

Pros: Friendly and professional staff, amazing food, nice spa/ wellness area, spacious room

Cons: Noisy hallway in annex building

Pros: State of the art in hospitality !

Pros: Great location, close to the lake. Wonderful dinner!!

Pros: Spa, gym, relax

Cons: Cleaning . When we arrived , in the room there were some bones of olives inside a cup. Also, we found a plastic bottle of water empty on the desk. ( date 23/03/2018- room 19)

Pros: Well sited hotel, easy parking, excellent facilities, friendly staff and fine dining.

Pros: Everything was really great. Very kind and helpfull employees.

Pros: Perfect location, friendly staff, great service

Pros: Helpful and caring staff even though there was a language barrier

Pros: Breakfast

Cons: We couldn't pay with credit card although Booking said that we could ONLY cash accepted

Pros: Quiet! Just a short distance off the Vennbahn bike path. Personal service from the chef/owner.

Cons: Little English spoken (but we managed).

Pros: No WiFi in our room!

Pros: Very good breakfast

Cons: the Owner was not pleasent at all , people dont smile there

Pros: Quiet spacieuse rooms, friendly people, big parking in front of the door..

Cons: That they barely speak anything else but German most of the staff

Pros: The owner was very, very helpful.

Pros: Size of the room.

Cons: The Reception was closed when we arrived, so we had to look round for someone to get checked in with. We were a little early, but we expected at leased somewhere to leave the cases. When we eventually found the owner he gave us the key and told us to come back later when the room was ready. No welcoming cup of tea or coffee after our jouney, leaving us to get back in the car and look for a cafe. When we booked it stated there was a restaurant onsite, we were told by the owner that he would not be openning the restaurant unless most of his guests required it. Leaving us to find alternative arrangements. Although a bar is advertised, the only bar we saw was in the room with the usual hefty price tag from the mini bar. Athough the bed frame was a double, we had two single matresses and two single quilts. The bed was uncomfortable and the pillows were worse, with a faded bedcover over the top. There was no coffee or tea facilities, not even a kettle. The TV was straight out of the 80s with no English speaking channels. They advertised free toiletries in the bathroom, all we could find was a bar of soap. The decor of the room was old and tired and faded and in need of an update. To get a hot shower we had to run the cold tap on the sink !! From the outside it looks really nice but when you go inside there is no charm whatsoever. It was dark and dingey, with portraits of stern victorian people and a dark wooden staicase. We were in a Junior suite but the price we paid did not reflect what we actually stayed in. We noticed on the room information that the owner would require payment in CASH. This is very unusual and inconveinient and NOT mentioned on any of the Hotel information when we booked.

Cons: One of the owners did not give the impression, at least to us, to particularly like the guests. Staff friendly enough, but overall not a joyful atmosphere in the hotel. The price via Booking.com was just the regular price. The full price listed is including dinner. We missed space outside to enjoy. Beds are fairly small and interior very much 70ies design. But that is just a matter of taste to like or dislike.

Cons: Old. Television 50 years old....

Pros: efficient personel

Cons: some noice from the terasse till 23h30

Pros: Very easy to reach and close to the walking tracks. Nice and clean hotel

Pros: Hotel was lovely Breakfast was great

Pros: The Hotel was in a perfect position on the lake, we did a 10km walk around the edge, it was lovely,

Cons: Nothing

Pros: The food after we got it was good, but 3 hours for a burger is a joke.

Cons: Rooms are poor quality, old fashioned and very small and dingy. Restaurant took 3 hours to serve food, we had to order it twice! Awful service, no apologies, totally unacceptable.

Pros: Very nice hotel, close to the Bütgenbach lake and the bike trails. I had a comfortable room with a nice mattress, and the breakfast is very good. I was particularly impressed with how welcoming the staff were, and also that they apparently speak all the languages!

Cons: Nothing

Pros: Excellent service.

Cons: Everything was fine, no complaints

Pros: Large room with a view

Cons: Terrible internet connection Very limited TV channels availbable

Pros: Exellent kitchen, beyond expectations. Well done by a very young cook

Pros: Restaurant was super