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|Distance to city centre||4.3 km|
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Breakfast was typical. Not great, not bad. The juices were all mostly water, which is unforgivable in Brazil, especially the orange juice. The coffee pot needed cleaning badly, it gave the coffee a very acid flavor. They did provide low fat milk from the second day of our stay by my request. Plain yogurt was also available, but not a low fat version.
There was a very noisy family occupying 2 rooms that were on opposite sides and ends of the corridor. This led to a lot of running, yelling and door slamming, even late at night. It took 3 complaints before anybody actually called the family. I felt like I was being ignored by the staff. The towels were very thin and stained, so they always looked dirty. I have seen cleaner towels in public bathrooms at gas stations.
Great Location and comfortables rooms.
the reservation was a gift for my mother. I contacted the hotel many times before their arrival. to ensure they didn’t charge her for anything, but they didn’t respond and charged her anyway. When my mom asked what happened they said VISA had declined my card. I called VISA right the way and they told me there was no problem with my card and that the hotel never attempted to charge me. Not only they spoiled the gift, they made us all very upset for lying and creating new very uncomfortable situation for all of us. Not what you expect from a hospitality facility.
Did not like how the hotel and staff handled the communication and how they lied to my guests.
At booking website
Very clean and new
With a stay at Chateau do Luar Prime in Campos do Jordao (Vila Inglesa), you'll be within a 15-minute drive of Boa Vista Palace and Amantikir Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
based on 767 reviews
Things to Know
- Comfortable beds
- Spacious rooms
- Wonderful housekeeping
Policies vary by room type and provider.
Most Popular Landmarks
- Elephant Hill Viewpoint 0.6 km
- Bride's Veil Falls 0.7 km
- Capivari Park 0.8 km
- Praça São Benedito 0.9 km
- Baden Baden Brewery 1 km
- Araucaria Chocolate Factory 2.8 km
|São José dos Campos||65.1 km|
|Sao Paulo Guarulhos Intl||123.4 km|