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Pros: Don’t wait to much

Cons: Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight.

Cons: Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher...

Pros: Crews were friendly

Pros: Crew was good, landing was great, entertainment was pretty good selection of movies, good seat space.

Cons: We had to run from gate 60 To gate 89. Jetway was hot while waiting to board.

Pros: 787 is a nice plane. I also like getting miles since I accumulate most miles with United. Not much else to boast about.

Cons: The outbound plane from Newark to Frankfurt was late by 1.5 hr because United could not figure out how to bring the plane (that was sitting in the middle of the airfield to the gate and then they realized that they need get catering supplies to feed the passengers and we were waiting for that too. The inbound flight from Frankfurt to Newark was late by 1.45 hours since they were fixing a computer problem on board. The flight was totally over air-conditioned and when I asked to bring an extra blanket for me the flight attendant started lecturing me that I was wearing shorts and a polo shirt (in the 86F heat at FRA and EWR it was ok!) and that she had no blankets. The second flight attendant who for some reason came 2 miins after the first one apologized for the attitude of his female colleague and immediately brought me an extra blanket.

Cons: we had a 9 hour delay

Pros: Crew was very good. Seats were uncomfortable. Too close together and hard.

Pros: Amazing plane and service

Cons: Baggage claim was terribly slow in Philly (again)

Pros: The plane was super comfortable

Cons: Long check-in lines in Denver - there were two sky caps outside who had no line which allowed me to reach my gate in time. Otherwise I may have missed my flight

Pros: Gate folks were professional in spite of late incoming flight causing late departure, late on a Sunday night, and full load of home bound passengers.

Cons: Again, horrible seats. Could actually feel and see the support bars. Come on AA this is not hard.

Cons: Tuve un problema en carretera y llegué un poco tarde me dijeron que solo podía viajar pero sin equipaje y así no puedo viajar ahora me dicen que tengo que pagar penalidad que son $380.00 y eso es inaceptable porque yo me hice presente al aeropuerto. He viajado en otras aerolíneas como United

Cons: My husband received military order and we try to cancel our flight, but was impossible. We just lost 4 tickets

Cons: Hot pockets???!!!! Really????

Pros: Crew was friendly, food was good and seats were comfortable

Cons: Delivery of baggage at SFO terminal

Cons: Food options and more beverage options

Pros: Flights were on time or close enough to.

Pros: Clase Premier, love it. Great seats, entertainment and food

Cons: Maybe no children but, I understand

Cons: Could have got upgrade Oh Well the rest was excellent

Cons: Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight.

Pros: The Airbus was so futuristic. If you can make it more futuristic, even better.

Cons: I didn't like that I had to put my bag under when there was plenty of room overhead.

Cons: Delayed takeoff by an hour because the plane was too heavy. Had to kick 8 passengers off the flight before they would takeoff.

Pros: Friendly crew. Landed early.

Pros: I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American.

Cons: The seats were really tight between the rows. The space between the seats on the same row were typical.

Pros: On time departure and smooth landing

Cons: More leg room. Stop nickel and dining passengers to appease investors. Delta is an evil corporation

Pros: Amazing crew

Cons: More leg room.

Cons: Screaming babies the entire time

Pros: I eventually got where I was going

Cons: Everything? Every single flight was canceled or delayed with really weak excuses. Really shameful customer service too.

Cons: Seating very tight. Difficult to get in and out, or to get your things from under the seat.

Cons: We should have had less in our carry on so we had more leg room. The staff was friendly and very helpful. There was plenty of movies, tv options, and games to pass the time when we weren't sleeping on the over night flight.

Pros: Nothing.

Cons: The Wamos airlines really bad plane, no tv working.

Pros: Yes

Cons: Paid extra to upgrade. Then never saw the flight crew during the flight. And they provided no drink or snack service. Instead they all huddled at the front of the plane and talked with each other. Disappointing to say the least.

Pros: My fight was on time!

Pros: Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really.

Cons: I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous

Cons: Again, make sure to note conspicuously that luggage price is not included.

Pros: Seat was great, complimentary snacks and alcoholic beverage

Pros: On time departure and smooth landing

Cons: More leg room. Stop nickel and dining passengers to appease investors. Delta is an evil corporation

Pros: Yes, . Amazing crew Seat was comfortable.

Pros: Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!

Cons: Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism..

Pros: Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really.

Cons: I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous

Cons: Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher...

Pros: Movie selection was excellent. Bombardier jet was a notch above what I expected.

Cons: We were over an hour delayed on the first flight. The seats were super uncomfortable for the overnight flight. They left open seats in the upgrade section on the second flight - why would you ever do that?!?

Pros: Crew was very pleasant.

Cons: Flight was extremely late arriving.

Cons: Seats are extremely limited in space. I know it’s not only United but I’m an average sized guy and a 4 hour flight is a challenge.

Pros: New plane with great overhead bins and comfortable seats and pretty empty!

Pros: On time

Cons: Food was poor

Pros: United does it better than low-cost carriers

Cons: Not worth the additional cost over low-cost carriers

Pros: Good entertainment options but couldn't get them to work on my laptop so I had to watch a movie on a small mobile phone screen

Cons: Long delay due to weather. Got screwed by a change fee for a mistake I made on my original booking, no consideration. Good entertainment options but couldn't get them to work on my laptop so I had to watch a movie on a small mobile phone screen-website didn't request to download or activate DRM plug

Cons: Not having to change airlines. If the 1st flight hadn't come in 40 minutes early, I might have missed my connection.

Pros: Don’t wait to much

Pros: Everything. Always an excellent and professional experience.

Cons: Nothing

Pros: The Airbus was so futuristic. If you can make it more futuristic, even better.

Cons: I didn't like that I had to put my bag under when there was plenty of room overhead.

Cons: Wifi didn't work

Pros: The crew provides excellent customer service. I also liked the collection of movies they offered.

Cons: Would been better if the plane had more room on the aisle.

Cons: Online checking doesn’t work? And you won’t know that until you’ve wasted 20 minutes going round and round....

Pros: The large plane that I was on was great. Comfortable and a smooth ride. Movies were good. Drinks good.

Cons: Food could be a little better.

Pros: Excellent Service

Cons: Nothing

Pros: The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice

Cons: Quicker way to get off plane

Pros: The plane was nice and the entertainment on the flight was great! Flight crew very friendly.

Cons: Our plane was delayed multiple times and we were not provided an explanation as to why. For as expensive as this fare was the fact that Delta was at fault for the delay and did not offer any compensation for that delay is frustrating. A few extra free snacks doesn’t cut it.

Cons: Delayed takeoff by an hour because the plane was too heavy. Had to kick 8 passengers off the flight before they would takeoff.

Cons: It was all good ✈️

Cons: The flight kept getting delayed, and the airline kept having different reasons, do we did not take the flight. It was delayed so long we would have missed our connection in dulles.

Pros: Upgrade to economy plus

Cons: Norhing

Pros: I eventually got where I was going

Cons: Everything? Every single flight was canceled or delayed with really weak excuses. Really shameful customer service too.

Pros: Upgrade to First Class

Cons: Offer breakfast, for a flight that's longer than five hours and arriving at 10 AM you should offer breakfast at least to first class passengers.

Cons: Flight was canceled and I was left stranded.

Pros: United does it better than low-cost carriers

Cons: Not worth the additional cost over low-cost carriers

Pros: Movie selection was excellent. Bombardier jet was a notch above what I expected.

Cons: We were over an hour delayed on the first flight. The seats were super uncomfortable for the overnight flight. They left open seats in the upgrade section on the second flight - why would you ever do that?!?

Pros: Upgrade to First Class

Cons: Offer breakfast, for a flight that's longer than five hours and arriving at 10 AM you should offer breakfast at least to first class passengers.

Pros: Comfort and space

Cons: Excellent keep doing what you do.

Cons: Flight was canceled and I was left stranded.

Cons: Be on time!!

Pros: Amazing crew

Pros: Nothing.

Cons: Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible.

Pros: The crew was great, very accommodating food selection was nice.

Cons: The cabin temperature was extremely warm

Pros: The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane

Cons: Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours