BSEA Cancun Plaza Hotel is located in Cancun and is close to Petempich Bay. It also provides a private beach and an indoor pool.
The hotel offers wireless internet, a 24-hour reception and an express check-in and check-out feature. Younger members of the family will enjoy their stay as there is an on-site games room and a kids club.
The charming rooms at BSEA Cancun Plaza Hotel have air conditioning and offer an in-room safe, a mini bar and a private bathroom. Also available are a ceiling fan, ironing facilities and an in-room closet.
Those staying at the hotel can enjoy the in-house bar, conveniently located for socializing in the evening. Meals can be enjoyed on the restaurant's open terrace.
BSEA Cancun Plaza Hotel is a 10-minute drive from Cancun International Airport, and sightseers can easily reach Hard Rock Cafe Cancun by car. Spa at The Royal Sands is also a short drive from the property.
Health and safety
Services and conveniences
Accessibility and suitability
Things to do
Pool and spa
Parking and transportation
Media and entertainment
Cons:If they had early check in, it would be perfect! Also restaurant says the credit card machine is always broken. So...it is cash only.
Cons:Extremely rude girl at check in (Natalia) Our reservation was for a King Size, Non smoking When we got up to our room my wife and I were put into a double bed lockout with another couple who shared balconies with us whose room was a King bed obviously. We called the front desk three times until someone decided to finally pick up the phone only to be placed on hold for 20 minutes so we headed down to see the receptionist personally and asked her to see if she has a King bed available and the answer was no. Reason was, that we booked through a third party rather than with the hotel directly and also there was no availability for the room type. I then asked if we could have 2 shampoo bottles and she refused, claiming that what's in the room is all you get until the next day when the keepers reload you as they re-do your room. Total joke... In the morning my wife went down to check out and to also complain about the poor service and evidently, the two guys (Carlos and Fransisco) who were working the morning shift weren't surprised as they were already aware of their coworkers poor customer service, they checked their availability and showed plenty of King rooms available and sincerely apologized on her behalf. We then went on to have breakfast at their restaurant / bar out by the pool area, breakfast looked so delicious and the view was simply beautiful until they brought out my wife's molded bagel. This was by far the worst stay at any hotel we've ever visited. Thanks for ruining our day and morning.
Cons:It's a little far from the rest of the hotels. The water pressure in the shower wasn't great.
Cons:The restaurant/bar left something to be desired. They didn't have half of what was on the menu at any given time and forgot our orders a couple times. The air conditioner didn't work, and another person staying there at the time said their toilet wasn't working.
|Check in anytime after 3:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
Yes, reservations at Bsea Cancun Plaza Hotel can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.
Yes, Bsea Cancun Plaza Hotel has a restaurant on-site.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Bsea Cancun Plaza Hotel.
Yes, Bsea Cancun Plaza Hotel offers free parking.
Yes, Bsea Cancun Plaza Hotel offers free Wi-Fi.
Bsea Cancun Plaza Hotel is located in the neighbourhood of Hotel Zone, 13 km from the centre of Cancún. El Rey Ruins is the closest landmark to Bsea Cancun Plaza Hotel.
Yes, Bsea Cancun Plaza Hotel has a pool on-site.
Bsea Cancun Plaza Hotel is 9.8 km from Cancún. Bsea Cancun Plaza Hotel is 61 km from Cozumel.
No, Bsea Cancun Plaza Hotel does not offer free airport shuttle service.