Good to know
|Distance to city centre||4.3 km|
|Distance to airport||15.1 km|
|"Great experience food was good."||(in 129 reviews)|
|"Rooms very clean and nice interior"||(in 7 reviews)|
|"Staff was very nice and helpful"||(in 124 reviews)|
|"No free wifi, only gave you 30min."||(in 12 reviews)|
Time of year
Show reviews that mention
|buffet was good||in 8 reviews|
|food and drinks||in 190 reviews|
|free wifi||in 41 reviews|
|good hotel||in 48 reviews|
|good so the room||in 8 reviews|
|great and the beach||in 101 reviews|
|instead of queen size||in 6 reviews|
|isla mujeres||in 4 reviews|
|make reservations||in 20 reviews|
|ocean view||in 31 reviews|
|restaurants were good||in 9 reviews|
|sales pitch||in 4 reviews|
|snack bar||in 72 reviews|
|staff was friendly||in 187 reviews|
The hotel not look like the pictures. I rent a room with jacuzzi and the jacuzzi súper súper old look terrible. But the food in the buffet is the worst!!! Really disappointed about everything in general the only good thing I can say about this hotel is the size to the rooms that’s all the rest service not good!!!! I’m never going to come back there for sure!!!
Food was lovely here, very professional. Nice pool. We enjoyed our stay!
The sea area was a tad small
I loved the entire trip, the staff and food was amazing. Definitely planning on returning to Cancun and specifically this hotel. Fell in love with it. Great people, I loved the vibe and energy everyone gave off. Big appreciation Goes out to the cooks, not just the chef for decided what to make but for the people making it and delivering excellent service. Servers as well, very much appreciated. I loved this hotel.
The staff was super welcoming and friendly! Over exceeded my expectations ! Eric at the front desk checked us in quickly and he was sooooooo nice and Gerardo was super nice ! Everyone was super nice
The bar closed at 12 am ! I’m on vacation I would like to drink whenever I want . It didn’t bother me that I had to pay $2 up charge for what they consider top self like Malibu but for the bar to close at 12 really ? Also the food was HORRIBLE I literally went two days without eating at the hotel . U cannot take food back to your room so they force you to sit and get served by a waiter for breakfast lunch and dinner . There are 3 restaurants not great honestly , WiFi is not free it’s $12 a day and barely works .
Rooms were not that updated
The Occidental Costa Cancún (4-star) hotel (belonging to the Barceló Hotel Group and formerly the Barceló Costa Cancún) faces the Caribbean Sea on the famous Boulevard Kukulcán. Your visit to Linda Beach makes this hotel a stunning vacation destination where you can enjoy maximum relaxation in a unique environment.
based on 4,132 reviews
Things to Know
- Friendly atmosphere
- Friendly service
- Recreation staff is nice
Policies vary by room type and provider.
Reviews about Occidental Costa Cancún
Most Popular Landmarks
- Torre Escenica 200 m
- Parroquia de Cristo Resucitado 303 m
- Playa Langosta 0.8 km
- Playa Tortugas 2.1 km
- Cancun Golf Club at Pok Ta Pok 3.1 km
- Iglesia cristo rey 4.4 km
|Playa Del Carmen||65.6 km|